Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$116K - $171K *

Elevate customer success by partnering with developers to implement solutions, troubleshoot technical issues, and enhance product features. Your insights will drive improvements across teams, ensuring...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the charge in resolving complex technical issues, enhancing support processes, and collaborating with engineering teams to improve product functionality and customer satisfaction in a dynamic B2B...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...

North Carolina, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $105K *

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $195K *

Transform systems integration by designing and maintaining APIs, automating workflows, and optimizing SaaS tools. Collaborate across teams to streamline processes and provide technical support for com...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $195K *

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...

California, USRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Engage partners by driving technical enablement and solution design. Collaborate across teams to empower resellers and integrators, ensuring successful adoption and growth of innovative solutions thro...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Drive your career with a Senior Site Reliability Engineer role focused on building secure AWS GovCloud foundations for FedRAMP High and IL5, ensuring compliance and operational excellence while mentor...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $300K *

Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $108K *

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$180K - $235K *

Lead the charge in developing robust backend applications, driving complex projects from design to launch. Collaborate across teams, mentor junior engineers, and tackle architectural challenges to enh...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...

CanadaRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$179K - $234K *

Lead the charge in developing a high-performing Solutions Engineering team, driving pre-sales strategies, optimizing processes, and collaborating across functions to enhance customer success and accel...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $92K *

Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $218K *

Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $185K *

Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.