Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$110K - $120K *
Champion facility operations by leading a diverse team to ensure safe, efficient management of multi-building infrastructure, including HVAC and maintenance services, while fostering strong customer r...
2 weeks ago
$94K - $138K *
Champion the delivery of secure, client-centered application services, leading a team to enhance enterprise systems and support academic and administrative needs while aligning with institutional prio...
1 week ago
$94K - $138K *
Lead the charge in enhancing enterprise application services, ensuring secure, reliable, and client-centered solutions. Collaborate across teams to align technology with institutional priorities and d...
1 week ago
$100K - $215K *
Join the charge in shaping robust web infrastructure as a Mid-Level Systems Administrator, where you'll manage Linux servers and AWS, troubleshoot applications, and collaborate across teams to ensure...
4 weeks ago
Consultant, Business Operations
$132K - $182K *
Lead the charge in optimizing business operations through process improvement, project management, and data analysis. Collaborate with cross-functional teams to enhance performance and drive impactful...
Reposted yesterday
DISANet Systems Monitoring Center Administrator (DSMC)
$80K - $95K *
Support operational excellence by monitoring enterprise network infrastructure, ensuring service health, and delivering timely reports. Collaborate with technical teams to address incidents and enhanc...
2 days ago
$88K - $105K *
Advance mission success by leading IT project execution and service delivery. Collaborate with cross-functional teams to ensure compliance and effective resource integration, while serving as the prim...
1 week ago
Enterprise Mgmt & Process Improvement
$95K - $140K *
Join a team that's dedicated to enhancing knowledge management and process improvement across procurement systems. Collaborate with experts to streamline operations, develop training materials, and dr...
2 weeks ago
$89K - $111K *
Manage and lead a dynamic distribution center, driving operational excellence and team performance across multiple shifts while fostering a culture of continuous improvement and employee engagement...
3 days ago
$150K - $180K *
Champion the growth and strategy of the SMB PC business across North America, driving revenue and market share while leading cross-functional teams to deliver impactful business outcomes in a dynamic...
6 days ago
$79K - $105K *
Shape the future of service delivery by leading a dynamic service desk team, optimizing operations for utilities clients, and enhancing user experiences through effective incident management and proce...
1 week ago
Microsoft 365 Platform Manager
$80K - $95K *
Transform the Microsoft 365 ecosystem by leading strategic initiatives, enhancing platform reliability, and driving operational excellence through innovative solutions and cross-functional collaborati...
1 week ago
Microsoft 365 Platform Manager
$88K - $105K *
Drive strategic leadership for the Microsoft 365 ecosystem, coordinating platform roadmaps, governance, and cross-functional initiatives to enhance operational efficiency and service reliability acros...
1 week ago
Microsoft 365 Platform Manager
$88K - $105K *
Join a team that's redefining enterprise infrastructure by leading the Microsoft 365 ecosystem, enhancing platform reliability, and driving cross-functional initiatives to optimize performance and ope...
1 week ago
Microsoft 365 Platform Manager
$80K - $95K *
Elevate enterprise infrastructure by leading Microsoft 365 initiatives, ensuring optimal performance, governance, and cross-functional collaboration to enhance digital services and operational continu...
1 week ago
Microsoft 365 Platform Manager
$80K - $95K *
Join a dynamic team to lead and optimize the Microsoft 365 ecosystem, driving strategic initiatives and ensuring operational excellence across cloud and on-premise environments for enhanced business p...
1 week ago
Microsoft 365 Platform Manager
$80K - $95K *
Engineer the future of enterprise infrastructure by leading Microsoft 365 initiatives. Drive platform governance, enhance service ownership, and optimize operational efficiency across cloud and on-pre...
1 week ago
Microsoft 365 Platform Manager
$85K - $100K *
Champion the Microsoft 365 ecosystem by leading strategic initiatives, enhancing platform governance, and driving cross-functional collaboration to ensure operational excellence and service reliabilit...
1 week ago
Microsoft 365 Platform Manager
$90K - $110K *
Engage in strategic leadership of the Microsoft 365 ecosystem, driving platform governance, service ownership, and cross-functional initiatives to enhance operational efficiency and support digital tr...
1 week ago
Microsoft 365 Platform Manager
$80K - $95K *
Drive strategic leadership in the Microsoft 365 ecosystem, coordinating platform roadmaps, governance, and cross-functional initiatives to enhance operational efficiency and service reliability across...
1 week ago
Microsoft 365 Platform Manager
$88K - $105K *
Transform the Microsoft 365 ecosystem by leading strategic initiatives, enhancing platform governance, and driving operational excellence across cloud and on-premise environments to ensure seamless se...
1 week ago
Consultant, Program Management - AI Delivery & Enablement
$146K - $190K *
Lead the charge in transforming business workflows through AI-driven operations. Collaborate with cross-functional teams to deploy autonomous agents, ensuring alignment and driving measurable impact a...
Reposted yesterday
$150K - $175K *
Drive program success by managing project planning, budgeting, and stakeholder communication. Oversee risk management and ensure alignment with program goals while fostering strong team collaboration...
3 days ago
IT Site Infrastructure Manager
$108K - $130K *
Architect robust IT infrastructure solutions to support a high-volume manufacturing site. Lead incident management, collaborate with teams, and ensure compliance while maintaining system stability and...
Reposted 1 week ago
Manager, Cloud Service Engagement
$150K *
Empower the growth of a multi-cloud practice by leading strategic initiatives, driving team performance, and enhancing client relationships in Azure, Microsoft 365, and AWS environments. Shape the fut...
1 week ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.