Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Senior Production Systems Engineer
$165K - $194K *
Join a dynamic team to innovate data-driven solutions that optimize production and enhance workflows in US onshore operations. Collaborate with engineers and operators to tackle enterprise-level chall...
6 days ago
Network Engineer- Enhanced Distance Support
$80K - $120K *
Transform network support operations by providing expert remote assistance to fleet units, ensuring effective troubleshooting and collaboration with stakeholders to enhance tactical network performanc...
1 week ago
Mainframe Engineer/Developer - Client Site
$75K - $156K *
Join a team that's driving innovation in mainframe applications, enhancing performance through collaborative design and development. Your expertise will shape high-quality solutions while engaging wit...
Reposted yesterday
Application Production Support Specialist
$80K - $95K *
Join a dynamic team to provide 24/7 technical support for global markets applications, optimizing processes and managing incidents in a fast-paced environment. Collaborate with stakeholders to enhance...
2 weeks ago
Software Engineer (Cloud & DevOps)
$120K - $140K *
Drive innovation as a Software Engineer specializing in Cloud & DevOps. Collaborate across teams to enhance software solutions, optimize cloud infrastructure, and implement best practices for secure...
1 week ago
$90K - $140K *
Drive the development of high-quality software solutions for airline operations. Collaborate with cross-functional teams to design, build, and maintain scalable APIs, ensuring reliability and performa...
3 weeks ago
Senior Software Development Engineer
$119K - $234K *
Transform data insights into actionable solutions by developing tools and enhancing telemetry systems. Collaborate across teams to drive service reliability and translate feedback into impactful featu...
Today
$110K - $130K *
Lead the charge in enhancing border security operations through innovative IT solutions and hands-on technical expertise in cloud infrastructure, data governance, and modernization efforts within a co...
Reposted 1 week ago
$110K - $130K *
Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...
1 week ago
$72K - $130K *
Elevate your career by designing and implementing robust ETL solutions, optimizing clinical data workflows, and driving AI integration in a dynamic environment focused on high-quality software develop...
Today
$72K - $130K *
Optimize software solutions by leveraging your expertise in full-stack development, AI tools, and Agile methodologies. Collaborate with cross-functional teams to enhance application performance and dr...
Yesterday
$72K - $130K *
Elevate engineering excellence by designing and developing scalable, cloud-native microservices and APIs, while fostering collaboration across teams to deliver high-quality user experiences and drive...
1 week ago
AI/HPC Implementation Technical Consultant
$110K - $169K *
Join a team that's redefining AI infrastructure deployment, leading complex projects from integration to customer handover. Collaborate with experts to deliver high-performance computing solutions for...
3 weeks ago
$90K - $110K *
Play a key role in leading a dynamic tech team, delivering strategic IT solutions, and enhancing client satisfaction through effective management and innovative technology implementations...
2 weeks ago
Software Engineer (Front End) - Active TS/SCI
$110K - $130K *
Engage in the development of modern web applications, leveraging your expertise in JavaScript, React, and TypeScript to create responsive, scalable front-end solutions while collaborating with backend...
3 weeks ago
Production Support Engineering Lead (opentext)
$140K - $160K *
Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...
1 week ago
$97K - $138K *
Support and maintain a secure IT environment, ensuring reliable systems and user services. Troubleshoot technical issues, assist users, and uphold compliance with security standards while managing inf...
1 week ago
Principal Cyber Security Engineer
$141K - $236K *
Elevate cybersecurity operations by designing and maintaining secure data solutions. Collaborate with teams to troubleshoot issues, implement access controls, and ensure reliable data ingestion for in...
1 week ago
$110K - $130K *
Join a dynamic team to shape solutions for major city agencies, driving strategic growth and enabling success through tailored technology integrations and fostering adoption across diverse stakeholder...
4 weeks ago
$56K - $105K *
Drive the development and testing of high-value hardware components, collaborating with engineers to enhance processes and ensure compliance. Work in a dynamic team environment focused on continuous i...
Today
$97K - $138K *
Join us to support and maintain a secure IT environment, ensuring reliable systems and user services. You'll troubleshoot issues, assist users, and uphold compliance while managing infrastructure and...
1 week ago
$95K - $100K *
Lead the charge in ensuring laboratory instrument compliance and integrity. Manage lifecycle activities, collaborate with teams, and drive timely project completion while maintaining high standards in...
2 weeks ago
$85K - $158K *
Shape innovative solutions by performing comprehensive systems engineering analyses, ensuring seamless integration and validation of complex systems while collaborating with cross-functional teams to...
1 week ago
$95K - $178K *
Empower a dynamic team by driving technical planning and system integration, ensuring effective solutions that meet customer requirements while navigating technical, schedule, and cost constraints in...
1 week ago
Business Systems Analyst - Microsoft 365 & Digital Workplace
$95K - $115K *
Accelerate progress at enhancing digital workplace collaboration and productivity by leveraging Microsoft 365. This role partners with stakeholders to implement solutions, support platform adoption, a...
4 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.