Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Build and Release Engineer (DevOps)
$110K - $130K *
Engage with us to enhance developer productivity by owning the build system, CI pipelines, and environments. Collaborate across engineering disciplines to optimize release processes and improve metric...
1 week ago
Systems Administrator Skill Level 3 (SA3) - 525
$170K - $201K *
Join a dynamic team driving enterprise reliability through expert system administration and troubleshooting. Optimize resource utilization and manage complex configurations, ensuring system integrity...
Reposted 3 weeks ago
$80K - $95K *
Join us to design and create engaging user interfaces that enhance user experiences. Collaborate with engineers, product managers, and users to develop intuitive designs that meet industry standards a...
Reposted 3 weeks ago
$110K - $130K *
Take ownership of the corporate network environment, ensuring design, implementation, and reliability. Collaborate with cross-functional teams to modernize services, enhance security, and troubleshoot...
Today
Systems Administrator 2 (NHK - 011)
$80K - $95K *
Join a team that's redefining high-performance computing through innovative Linux solutions. Leverage your expertise in system configuration, networking, and troubleshooting to enhance cutting-edge te...
1 week ago
IT Support, Executive Services
$71K - $98K *
Elevate executive operations by delivering high-touch IT support to C-suite leaders. Collaborate with teams to ensure seamless tech experiences, manage hardware assets, and resolve complex issues with...
1 week ago
$90K - $110K *
Optimize software delivery by developing and maintaining CI/CD pipelines, automating deployment processes, and enhancing system reliability. Collaborate with teams to streamline operations and support...
1 week ago
Software Engineer - Engineering Systems
$135K - $170K *
Partner with us to develop scalable software systems that enhance engineering and manufacturing workflows, enabling seamless data flow and effective collaboration across multidisciplinary teams in a d...
Reposted 5 days ago
$90K - $110K *
Deliver exceptional field support for Autonomous Mobile Robots, ensuring seamless installation, maintenance, and troubleshooting at customer sites. Collaborate with engineering teams to enhance system...
2 weeks ago
$80K - $95K *
Join us to lead RF data collection and system analysis, ensuring optimal performance of mobile and public safety networks. Collaborate with engineering teams to troubleshoot and enhance communication...
6 days ago
Principal Engineer, Field Service - North Dakota
$96K - $124K *
Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...
Reposted 1 week ago
$95K - $115K *
Drive IT operations and workplace efficiency, ensuring seamless support and onboarding for a dynamic team. Manage AV systems, hardware, and vendor relationships while fostering a productive office env...
Yesterday
Senior Specialist, Infrastructure Services Analyst
$110K - $130K *
Join a team that's driving innovation in technology governance and risk management. You'll enhance control effectiveness, lead strategic initiatives, and collaborate across functions to ensure complia...
1 week ago
Senior Specialist, Infrastructure Services Analyst
$95K - $115K *
Elevate governance and risk management by driving cross-functional initiatives, enhancing control effectiveness, and advancing strategic modernization through automation and AI in a dynamic technology...
1 week ago
$110K - $130K *
Elevate network security by providing design, installation, and support for Computer Network Defense Systems. Collaborate with engineers to enhance cyber defense capabilities and ensure robust protect...
6 days ago
$144K - $216K *
Lead the charge in hardware integration and characterization of metrology sub-systems, ensuring design requirements are met while collaborating with cross-functional teams and contributing to high-per...
1 week ago
$90K - $110K *
Join a team that's shaping the future of cloud hosting for maintenance management. You'll configure, automate, and support a secure environment, ensuring seamless operations and integration while coll...
3 weeks ago
$87K - $130K *
Champion digital transformation by leading Microsoft 365 and AI initiatives, enhancing productivity and collaboration across teams. Drive change management and training to unlock the full potential of...
Yesterday
$82K - $113K *
Elevate your career by managing diverse mechanical design projects, leading a team, and collaborating with multi-disciplinary professionals to enhance HVAC, plumbing, and fire protection systems in va...
2 weeks ago
$82K - $113K *
Elevate your career by managing diverse mechanical design projects, including HVAC and plumbing upgrades. Collaborate with a multi-disciplinary team while providing mentorship and leadership to junior...
2 weeks ago
Systems Development Lifecycle Support Analyst
$110K - $130K *
Engineer your career by supporting IT governance initiatives, enhancing agile processes, and driving project success through data-driven insights and effective collaboration within a dynamic environme...
5 days ago
Application Support Analyst (VN3198)
$80K - $95K *
Join the Application Support team to drive technical excellence in global payments. Provide critical support for transaction processing platforms, ensuring seamless operations and collaboration across...
Yesterday
$75K - $158K *
Transform your career by bridging technical teams and stakeholders to enhance IT service management. Drive process optimization and service catalog design, ensuring operational efficiency and improved...
1 week ago
$110K - $178K *
Advance your career by architecting identity governance solutions, managing user privileges, and integrating security technologies to enhance organizational identity management and compliance...
Yesterday
Support Engineer - TBS lab operations
$78K - $117K *
Transform lab operations by ensuring station health and infrastructure support, while proactively resolving issues and enhancing productivity for wireless technology development, including 6G initiati...
Reposted 1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.