Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$86K - $198K *
Optimize software testing processes by collaborating with developers and users to ensure product integrity. Automate security and performance testing while enhancing your skills in cloud development a...
5 days ago
$86K - $198K *
Join a team that's shaping the future of software testing by automating security and performance evaluations. Collaborate with developers and users to enhance cloud-based systems while expanding your...
5 days ago
$123K - $160K *
Pioneer innovative deployment patterns and tooling for secure, efficient application delivery. Collaborate across teams to enhance developer experience and drive AI adoption, ensuring reliable operati...
3 weeks ago
Senior Optical Transport Implementation Engineer - Pub Sec
$93K - $124K *
Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...
Reposted 2 weeks ago
Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)
$57K - $118K *
Optimize data center operations by leveraging technical skills to troubleshoot and maintain server and network hardware. Collaborate with engineering teams to ensure robust cloud services in a dynamic...
5 days ago
$80K - $95K *
Lead the charge in transforming analytics solutions by creating impactful visualizations, analyzing KPIs, and driving product strategy to enhance performance measurement across diverse marketing chann...
5 days ago
$70K - $118K *
Support clients by providing technical application assistance in Fixed Income and Derivatives. Collaborate with teams to resolve issues, enhance processes, and deliver high-quality service while maint...
Today
Associate Forward Deployed Engineer
$110K - $130K *
Accelerate your career by owning complete AI solutions from concept to production. You’ll tackle complex challenges across industries, collaborate closely with clients, and drive innovation in real-wo...
Reposted 3 weeks ago
$103K - $146K *
Transform software development by integrating AI capabilities and designing cloud-native applications. Collaborate across teams to enhance user experience and streamline processes while ensuring secur...
3 days ago
$167K - $245K *
Shape the future of AI resilience by partnering with enterprise clients to design scalable solutions, troubleshoot complex issues, and enhance product offerings through collaboration with engineering...
5 days ago
$139K - $203K *
Lead the delivery of complex software projects, enhancing engineering standards and resolving system issues. Collaborate across teams to drive innovation and maintain high-performance data systems whi...
1 week ago
$90K - $120K *
Elevate your career by managing IT operations, vendor relationships, and internal projects. Lead endpoint management and ensure service quality while driving technology transitions and compliance init...
3 weeks ago
Tier 3 Systems & Network Engineer, MS Azure and MS Intune Required, Onsite in Mount Prospect, IL
$95K - $115K *
Join a team that's dedicated to engineering innovative infrastructure solutions. As a Tier 3 Systems & Network Engineer, you'll tackle complex technical challenges, enhance network reliability, and dr...
2 weeks ago
$167K - $245K *
Invent impactful solutions in a dynamic, hybrid environment. Join a team of engineers focused on developing next-gen infrastructure that powers AI/ML workloads through open-source technologies and lar...
Reposted 3 weeks ago
Principal Service Delivery Manager
$143K - $236K *
Lead the charge in delivering exceptional IT infrastructure services, ensuring client satisfaction and operational excellence while driving account growth and strategic leadership across service deliv...
4 days ago
Principal Service Delivery Manager
$143K - $236K *
Drive strategic client relationships and operational excellence as you lead service delivery, ensuring compliance, financial performance, and client satisfaction while identifying growth opportunities...
4 days ago
$95K - $115K *
Explore your career by designing and deploying Azure services, ensuring security and scalability. Collaborate with cross-functional teams to implement Infrastructure as Code and automate workflows, wh...
1 week ago
$95K - $115K *
Transform cloud infrastructure by designing and deploying Azure services, ensuring security and scalability. Collaborate with teams to implement Infrastructure as Code and optimize performance through...
1 week ago
$95K - $115K *
Shape the future of cloud solutions by designing and deploying Azure services, ensuring security and scalability while automating workflows and providing technical support for cloud infrastructure and...
1 week ago
$95K - $115K *
Unlock potential by designing and deploying Azure services, ensuring security and scalability. Collaborate with teams to implement Infrastructure as Code and automate workflows, while providing techni...
1 week ago
$100K - $120K *
Unlock your potential by designing and deploying Azure services, ensuring security and scalability. Collaborate with cross-functional teams to implement Infrastructure as Code and automate workflows...
1 week ago
$100K - $120K *
Join us to design and deploy Azure services, ensuring security and scalability while implementing Infrastructure as Code. Collaborate with teams to enhance cloud solutions and provide technical suppor...
1 week ago
$110K - $130K *
Join a team that's redefining cloud solutions by designing and deploying Azure services, ensuring security and scalability while automating workflows and enhancing performance through innovative techn...
1 week ago
$95K - $115K *
Join a team that's redefining cloud solutions by designing and deploying Azure services, ensuring security and scalability while automating workflows and enhancing performance through innovative techn...
1 week ago
$120K - $145K *
Lead the charge in optimizing network infrastructure through analysis, design, and implementation. Collaborate with teams to maintain security standards and ensure seamless operations across complex e...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.