Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$95K - $188K *
Join a team that's pioneering backend development for a secure AI-enabled platform, enhancing medical waiver reviews through scalable services, APIs, and data pipelines while collaborating with divers...
1 week ago
$95K - $188K *
Develop scalable backend services and APIs for a secure AI-enabled platform, enhancing medical waiver review processes. Collaborate with cross-functional teams to ensure efficient data handling and sy...
1 week ago
$95K - $188K *
Unlock potential by driving backend development for a secure AI-enabled platform, enhancing medical waiver reviews through innovative services, integrations, and collaboration with cross-functional te...
1 week ago
$95K - $188K *
Join a team that's transforming backend development for a secure AI-enabled platform. Design, build, and sustain scalable services that enhance medical waiver reviews, collaborating with cross-functio...
1 week ago
$64K - $97K *
Lead the charge in providing advanced helpdesk support, resolving complex IT issues, and enhancing user experience through effective communication and documentation. Collaborate with teams to ensure h...
Reposted yesterday
$64K - $97K *
Elevate your career by providing expert third-tier helpdesk support, resolving complex IT issues, and enhancing user experience. Collaborate with teams to ensure seamless service delivery while mentor...
Reposted yesterday
$95K - $188K *
Transform backend development by designing and building scalable services for a secure AI-enabled platform, enhancing medical waiver review processes through innovative integrations and workflows...
1 week ago
Advanced Engineering Support Specialist
$88K - $105K *
Innovate with us as you provide advanced engineering support, ensuring high-quality solutions and driving process improvements. Collaborate with teams to resolve complex issues and enhance operational...
6 days ago
Data Centre - Commissioning Engineer (Mission Critical)
$170K - $190K *
Optimize your career by leading commissioning for mission-critical projects. Drive success through effective planning, oversight, and collaboration with diverse teams to ensure systems perform to desi...
Today
$95K - $188K *
Accelerate your career by developing scalable backend services for a secure AI-enabled platform, enhancing medical waiver reviews through innovative technology and collaboration with cross-functional...
1 week ago
$88K - $105K *
Lead the charge in managing daily service desk operations, ensuring efficient ticket handling, staffing, and escalations. Collaborate with teams to enhance service quality and customer experience whil...
Yesterday
$80K - $95K *
Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...
2 days ago
Software Development Engineer, Business Process Optimization
$148K - $222K *
Create high-performance microservices and data pipelines to enhance enterprise AI capabilities. Collaborate with cross-functional teams to deliver scalable solutions that ensure reliability and effici...
Today
Principal Engineer, Service Delivery - Networking
$122K - $174K *
Unlock your potential as you drive the deployment of cutting-edge networking solutions, ensuring exceptional service delivery and customer satisfaction through expert collaboration and proactive issue...
Reposted yesterday
Endpoint Engineer (Journeyman)
$100K - $130K *
Join a team that's dedicated to enhancing enterprise endpoint capabilities through the development, deployment, and support of innovative solutions for a critical program, ensuring seamless operations...
Today
Technology Support Specialist (Learning Management System)
$67K - $96K *
Champion the use of our Learning Management System by providing expert technical support and training to faculty and staff, ensuring effective utilization of tools and enhancing the educational experi...
1 week ago
$69K - $98K *
Join a dynamic team as a technical expert, overseeing operations for cloud and server technologies. Collaborate with cross-functional teams to enhance system performance, mentor staff, and ensure comp...
1 week ago
Infrastructure/System Administrator SME
$103K - $218K *
Pioneer robust infrastructure solutions across cloud and hybrid environments, ensuring seamless integration between operations and development teams. Drive system design, security, and automation to e...
2 days ago
$110K - $130K *
Develop and execute effective service delivery models to enhance customer satisfaction and operational efficiency. Lead teams in managing performance targets while fostering innovation and continuous...
Reposted 2 weeks ago
$80K - $95K *
Elevate your engineering career by providing vital field support for heavy equipment. Collaborate with operations and engineering teams to troubleshoot, enhance product design, and ensure customer sat...
2 days ago
Junior System Administrator 783
$130K - $190K *
Empower mission-critical enterprise applications by providing essential IT support, ensuring system reliability, security, and performance. Collaborate with teams to enhance infrastructure and drive m...
2 weeks ago
Junior System Administrator 783
$130K - $190K *
Empower our mission-critical IT systems by providing essential support, troubleshooting, and maintenance for enterprise applications. Join a dynamic team dedicated to enhancing operational efficiency...
2 weeks ago
$81K *
Unlock innovative AI solutions by designing, deploying, and operating systems that enhance decision-making and services. Collaborate across teams to ensure scalable, secure, and reliable AI applicatio...
2 weeks ago
$88K - $105K *
Innovate network solutions by designing and implementing secure LAN/WAN infrastructures. Collaborate with teams to optimize performance and ensure compliance in a dynamic government environment, lever...
1 week ago
$122K - $173K *
Join a dynamic team to install, configure, and maintain cutting-edge hardware and software infrastructure, ensuring optimal performance and reliability in a fast-paced environment. Collaborate on proj...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.