Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Senior Software Development Engineer
$119K - $234K *
Advance your career by developing innovative tooling and enhancing device telemetry. Collaborate across teams to drive live-site excellence and translate feedback into impactful solutions, ensuring co...
Today
$110K - $130K *
Lead the transformation of enterprise systems architecture and security. Drive automation, optimize infrastructure, and implement zero-trust principles across complex environments while ensuring compl...
1 week ago
$110K - $130K *
Lead the charge in enterprise systems architecture and infrastructure modernization. Drive automation, optimize security, and implement zero-trust principles across complex environments while ensuring...
1 week ago
Operations Manager - Data Center
$80K - $95K *
Unlock potential by leading operational excellence and strategic initiatives. Drive efficiency, mentor teams, and enhance customer service while ensuring compliance and profitability across all organi...
6 days ago
$90K - $110K *
Optimize datacenter operations by maintaining infrastructure, deploying new equipment, and automating processes. Collaborate with a skilled team to enhance performance and ensure reliability in a dyna...
2 weeks ago
Senior Software Engineer, DevOps
$180K - $270K *
Elevate your career by designing and managing systems that empower engineering teams to deliver code rapidly and reliably. Collaborate with cross-functional teams to enhance CI/CD pipelines and cloud...
2 weeks ago
Senior Software Engineer, DevOps
$180K - $270K *
Join a team that's shaping the future of software delivery by designing and managing robust systems and infrastructure, enabling rapid, safe, and reliable code deployment across diverse environments...
2 weeks ago
AI Reliability Operations Engineer
$80K - $90K *
Accelerate progress at the forefront of AI reliability operations, ensuring system health and stability for Qira's production and non-production environments. Collaborate with cross-functional teams t...
3 weeks ago
$89K - $134K *
Advance your career by leading a dynamic team of mobile fleet technicians, driving performance and customer satisfaction while fostering a culture of growth and operational excellence in a rapidly exp...
1 week ago
$84K *
Unlock potential by leading the maintenance of complex industrial machinery. Diagnose failures, perform repairs, and manufacture precision parts while ensuring optimal equipment performance and safety...
2 weeks ago
$73K - $107K *
Transform your career by developing and maintaining innovative software solutions. Collaborate in a dynamic team environment, utilizing agile practices to enhance product functionality and user experi...
6 days ago
$62K - $111K *
Accelerate progress at the forefront of test engineering by supporting the development and commissioning of test solutions, enhancing production efficiency, and driving continuous improvement in test...
1 week ago
$62K - $111K *
Drive the charge in developing and optimizing test solutions, ensuring quality and efficiency in production. Collaborate with teams to enhance processes and deliver comprehensive documentation and tra...
1 week ago
Manager Information Technology Service Desk
$103K - $121K *
Shape the future of IT service delivery by leading a dynamic team, ensuring operational excellence, and enhancing customer satisfaction through strategic direction and innovative solutions in a fast-p...
4 days ago
$110K - $130K *
Champion secure software delivery by architecting and maintaining robust DevSecOps practices across multiple projects, ensuring compliance with stringent security requirements in a fast-paced, classif...
2 weeks ago
$92K - $122K *
Transform the campus network infrastructure by leading design, implementation, and support efforts. Collaborate with a dynamic IT team to ensure seamless communication and connectivity across a vast 6...
2 weeks ago
Embedded & Windows Systems Software Engineer
$80K - $95K *
Join a dynamic team to develop and maintain software for cutting-edge imaging products. Collaborate across departments to create innovative solutions, ensuring high performance and security in both ne...
Yesterday
System Administrator 2/System Engineer1-BY-TW-08
$78K - $250K *
Optimize your career by joining a dynamic engineering team focused on system administration and support. Leverage your expertise to tackle complex challenges and enhance operational efficiency in a co...
3 weeks ago
Software Engineer / SCRUM Master
$100K - $120K *
Unlock potential by leading Agile teams as a hybrid Scrum Master/Software Engineer, driving Java development and facilitating Agile ceremonies to deliver high-quality software solutions in a dynamic e...
1 week ago
System Center Configuration Manager
$89K - $148K *
Engineer robust MECM/SCCM solutions by leading design, deployment, and optimization efforts. Collaborate with teams to ensure compliance and enhance endpoint management across the enterprise, driving...
Yesterday
$106K - $178K *
Empower your career by solving complex technical challenges in networking, cloud, and virtualization. Collaborate with top service providers to troubleshoot and enhance critical systems, ensuring seam...
Yesterday
$106K - $178K *
Analyze complex technical challenges across networking, cloud, and virtualization. Collaborate with customers to troubleshoot issues, ensuring system stability and performance while driving product im...
Yesterday
$106K - $178K *
Empower your career by tackling complex technical challenges in networking, cloud, and virtualization. Collaborate with top service providers to ensure system stability and drive product improvements...
Yesterday
$86K - $129K *
Engage with cross-functional teams to transform customer requirements into manufacturable busway solutions, ensuring accurate designs and documentation while enhancing efficiency and customer satisfac...
1 week ago
$110K - $130K *
Unlock potential by leveraging your expertise in Linux systems and cloud environments. Collaborate with teams to ensure high availability and security of enterprise IT infrastructure while driving aut...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.