Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$110K - $130K *

Champion operational excellence by enhancing system reliability and automation. Drive continuous improvements in cloud infrastructure, ensuring high availability and performance while minimizing manua...

Today

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's dedicated to enhancing system reliability and performance through automation and continuous improvement. Drive operational excellence by minimizing manual interventions and ensuring...

Today

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate operational excellence by ensuring system reliability and performance. Drive automation and continuous improvement initiatives to enhance service quality and minimize manual intervention in a...

Today

  •   5 - 7 years exp.  •   Business Services

$89K - $135K *

Take ownership of preventive maintenance and troubleshooting for HITEC systems. Collaborate with teams to ensure effective field execution, customer communication, and operational discipline while mai...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join us in leading a high-performing Global Service Desk team, focusing on exceptional client experiences and operational excellence. Drive team development, accountability, and continuous improvement...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to enhancing system reliability and performance. You'll drive automation and continuous improvement initiatives, ensuring high availability and minimal downtime for missio...

Today

  •   5 - 7 years exp.  •   Business Services

$102K - $183K *

Join a team that's dedicated to enhancing the Workday platform through effective support and continuous improvement. Collaborate with cross-functional teams to resolve issues, optimize functionality...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $195K *

Drive the development of the Hypori app for Windows while enhancing iOS and Android functionalities. Collaborate in an agile environment, focusing on secure software practices, troubleshooting, and de...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $195K *

Champion innovative desktop application development by collaborating in an agile team to enhance the Hypori app for Windows, while supporting iOS and Android functionalities through effective coding...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $105K *

Grow your career with a dynamic team providing essential IT support and infrastructure solutions. Engage in hands-on troubleshooting, user assistance, and network management while collaborating across...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $105K *

Drive end-to-end technical support for employees, managing service desk requests and troubleshooting hardware and network issues in a collaborative environment. Serve as the primary on-site resource...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $117K *

Join a team that's dedicated to executing software installations for advanced Navy combat systems. Leverage your technical expertise to ensure seamless deployment and configuration, providing critical...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $180K *

Drive innovative solutions as you analyze project impacts and support advanced electronics systems. Collaborate in tactical planning and hands-on engineering to enhance efficiency and resource allocat...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $196K *

Drive innovative solutions by managing Linux systems and automating infrastructure. Support critical malware analysis programs with exceptional performance across enterprise systems, ensuring secure a...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $115K *

Empower progress at the intersection of development and operations by driving automation, managing robust infrastructure, and enhancing the DevOps lifecycle. Collaborate with teams to bridge gaps and...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $135K *

Lead the charge in providing expert IT support to senior executives, ensuring seamless technology operations and rapid issue resolution while maintaining confidentiality and professionalism in a fast...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$73K - $95K *

Elevate the end-user technology experience by leading IT support initiatives, mentoring analysts, and driving automation. Collaborate across teams to enhance operational excellence and modernize workp...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $187K *

Shape the future of enterprise data center networks by designing, implementing, and optimizing robust infrastructures. Join a dynamic team focused on high availability and security in mission-critical...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$119K - $161K *

Drive innovation as a Junior Systems Engineer, collaborating with teams to define, build, and deliver mission-driven software solutions. Engage in Agile methodologies, ensuring high-quality outcomes t...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $161K *

Join a team that's dedicated to delivering high-quality software solutions. Collaborate with stakeholders to gather requirements, support developers, and ensure successful Agile delivery throughout th...

Annapolis, MDRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $94K *

Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Support the design and direction of Azure CI/CD and Infrastructure as Code, driving architectural decisions and enhancing team capabilities while fostering collaboration between DevOps and application...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion IT operations by managing core infrastructure, ensuring compliance, and enhancing system reliability. Collaborate with teams to support business growth and maintain security while driving aut...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$86K - $181K *

Oversee the lifecycle and security of critical IT infrastructure, combining Windows systems administration with hardware engineering. Collaborate in a dynamic team to ensure high availability and comp...

Today

  •   5 - 7 years exp.  •   Information Technology

$92K - $118K *

Lead the charge in designing and maintaining Azure DevOps CI/CD pipelines, automating deployments, and enhancing operational efficiency for enterprise data platforms while collaborating with cross-fun...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.