Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Technical Services Engineer (TSE) I
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Join a team that's dedicated to optimizing energy performance through innovative solutions. Leverage your technical expertise in HVAC and energy management to drive successful project outcomes in comp...
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Senior Computer Specialist - School of Medicine Dean's Office, Departmental Computing
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Accelerate progress at large-scale data centers by leveraging your network expertise to monitor, maintain, and optimize both InfiniBand and Ethernet networks while ensuring peak performance in high-pe...
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OT Development and Support Engineer
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Join a team that's dedicated to developing and supporting OT applications, enhancing manufacturing operations through effective deployment, troubleshooting, and training while ensuring compliance with...
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OT Development and Support Engineer
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Shape the future of operational technology by developing reusable engineering solutions, ensuring deployment readiness, and leading cross-functional teams to enhance manufacturing operations globally...
2 weeks ago
System Administrator - Endpoint
$80K - $95K *
Contribute to a dynamic IT environment by managing endpoint systems, enhancing collaboration tools, and providing technical support. Own the administration of macOS and Windows devices while improving...
2 weeks ago
Private Development Engineer III/ IV
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Unlock potential by leveraging your expertise in civil engineering to manage and coordinate private development projects. Engage with stakeholders and ensure compliance with engineering standards thro...
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Join us to design, implement, and manage Microsoft 365 solutions, providing operational support and service delivery. Collaborate with cross-functional teams to enhance service availability, security...
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Systems Administrator - Secret Clearance
$80K - $82K *
Pioneer IT solutions by managing systems, optimizing performance, and ensuring security compliance in a dynamic Linux environment while collaborating closely with cross-functional teams...
4 weeks ago
Technical Support Management Application Manager
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Champion the management of ship testing applications, ensuring compliance and operational efficiency. Lead data evaluation and oversee trial preparations while training personnel to maintain high stan...
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$72K - $87K *
Help us provide exceptional IT support by troubleshooting, deploying devices, and enhancing classroom technology. Collaborate with faculty and students to ensure seamless technology integration and fo...
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$72K - $87K *
Shape the future of technology support in education by providing hands-on IT assistance, managing devices, and enhancing user experience for students and staff. Collaborate across campuses to ensure s...
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$100K - $120K *
Transform customer support with your expertise in troubleshooting and technical resolution. Elevate client satisfaction while collaborating globally to deliver outstanding service on GPU/AI infrastruc...
4 weeks ago
AI Field Engineer / Forward Deployed Engineer (FDE)
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Create innovative AI solutions by engaging directly with clients to transform complex challenges into effective, production-ready systems, bridging engineering and customer delivery in a dynamic envir...
4 weeks ago
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Advance your career by developing innovative software solutions using Java and other languages. Collaborate with a skilled team to transform client requirements into impactful results while enhancing...
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Champion innovative software solutions as a Senior Full Stack Developer, leveraging your expertise to tackle complex challenges and enhance system functionality in a dynamic, agile environment...
6 days ago
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Join our dynamic team to develop cutting-edge UEFI solutions for diverse markets. Collaborate with industry experts to enhance firmware for Cloud, IoT, and Enterprise Servers, driving innovation and o...
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Champion the engineering and operations of advanced network security platforms, focusing on zero trust architecture and secure connectivity across diverse environments. Drive compliance and enhance se...
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Salesforce Production Support Engineer
$110K - $130K *
Advance your career by providing expert L2/L3 support for Salesforce applications, ensuring stability and continuous improvement of critical business processes while collaborating with cross-functiona...
4 days ago
Sr Back-End Facilities Development Engineer
$140K - $198K *
Join a team that's driving innovation in facilities engineering, optimizing advanced manufacturing infrastructure, and ensuring operational excellence across global sites. Your expertise will shape th...
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Systems Administrator/Engineer (O&M)
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Unlock potential by overseeing system health and security, troubleshooting issues, and managing large clusters. Collaborate with teams to ensure infrastructure support while providing after-hours assi...
1 week ago
$74K - $125K *
Optimize CRM integrations and workflows to enhance customer lifecycle visibility. Collaborate with cross-functional teams to ensure secure, efficient, and auditable processes while translating service...
2 weeks ago
$74K - $125K *
Help us enhance CRM integrations and workflow automation for a federal agency. Collaborate with cross-functional teams to streamline processes, improve data visibility, and support customer lifecycle...
2 weeks ago
Mechanical Desk Engineer - DE - Mobility Customer Services
$78K - $92K *
Transform fleet operations by monitoring performance, driving reliability, and collaborating with teams to enhance locomotive maintenance. Support troubleshooting and continuous improvement initiative...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.