Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$120K - $135K *
Champion robust solutions for large-scale software deployment, leveraging expertise in OS deployment technologies. Develop and implement Desktop OS Images while providing strategic support for a compl...
3 weeks ago
$120K - $135K *
Advance the future of desktop engineering by developing and implementing robust OS deployment solutions for a complex government client, ensuring seamless software distribution and security compliance...
3 weeks ago
Technical Staff, Engineering Technologist
$150K - $180K *
Join a team that's driving innovation in datacenter infrastructure, focusing on modular liquid cooling technologies and high-performance hardware design. Collaborate with customers and partners to opt...
1 week ago
Technical Staff, Engineering Technologist
$229K - $297K *
Lead the electrical architecture for next-gen laptop platforms, guiding teams through product development. Drive innovation, resolve technical risks, and ensure alignment with business objectives to d...
Reposted 1 week ago
Common Computing Infrastructure Support Engineer
$61K - $141K *
Transform the lifecycle management of Naval systems by overseeing engineering changes, technical documentation, and training materials. Collaborate with teams to enhance operational efficiency and sup...
Yesterday
Tier 2 Deskside Support Technician
$59K - $122K *
Empower users by providing expert Tier 2 support for hardware, software, and network issues. Collaborate with a dedicated team to ensure seamless IT operations and enhance productivity for the Joint S...
Today
$110K - $140K *
Drive technical leadership for customer deployments, ensuring solutions meet requirements from design to delivery. Collaborate with teams to resolve issues and maintain quality throughout the project...
3 weeks ago
$63K - $169K *
Transform data into actionable insights by integrating telemetry across various domains. Lead the design of dashboards and analytics to drive data-driven decisions, establish KPIs, and enhance service...
1 week ago
$70K - $196K *
Transform data into actionable insights by integrating telemetry across various domains. Lead the design of dashboards and analytics to drive service improvements and data-driven decisions, establishi...
1 week ago
$59K - $156K *
Drive impactful digital transformations by delivering telemetry-driven insights. Collaborate across teams to establish KPIs, identify trends, and enable data-driven decision-making through advanced an...
1 week ago
$130K - $156K *
Lead the charge in delivering telemetry-driven insights by integrating diverse data sources. Establish KPIs, identify trends, and enable data-driven decision-making through advanced analytics and dash...
1 week ago
$63K - $169K *
Drive impactful digital transformations by delivering telemetry-driven insights, establishing KPIs, and enabling data-driven decision-making through advanced analytics and dashboards. Collaborate acro...
1 week ago
$130K - $156K *
Lead the charge in delivering telemetry-driven insights by integrating diverse data sources, establishing KPIs, and enabling data-driven decision-making through advanced analytics and dashboards to en...
1 week ago
$63K - $169K *
Elevate your career by driving data-driven insights through telemetry integration. Collaborate on establishing KPIs, identifying trends, and enhancing service improvements with analytics and dashboard...
1 week ago
$68K - $196K *
Champion data-driven transformations by integrating telemetry insights across operations, endpoints, and employee experiences. Establish KPIs, identify trends, and enable decision-making through advan...
1 week ago
$70K - $196K *
Elevate your career by delivering data-driven insights through telemetry integration, establishing KPIs, and enabling analytics for informed decision-making. Collaborate with teams to enhance digital...
1 week ago
$63K - $169K *
Unlock data-driven insights by integrating telemetry across operations, enhancing decision-making through analytics and dashboards. Collaborate with teams to establish KPIs, identify trends, and drive...
1 week ago
$59K - $156K *
Reimagine data-driven decision-making by integrating telemetry insights across operational and employee experience domains. Establish KPIs, identify trends, and enhance service improvements through ad...
1 week ago
$63K - $169K *
Elevate data-driven decision-making by designing telemetry insights, integrating diverse data sources, and establishing KPIs to identify trends and enhance service improvements through analytics and d...
1 week ago
$63K - $169K *
Join a team that's transforming data into actionable insights through telemetry-driven analytics. Lead initiatives that enhance digital experiences and drive service improvements across various platfo...
1 week ago
$156K - $187K *
Transform data into actionable insights by leading telemetry-driven initiatives. Collaborate across teams to establish KPIs, identify trends, and enhance decision-making through advanced analytics and...
1 week ago
$63K - $180K *
Transform data into actionable insights by integrating telemetry across various platforms. Drive service improvements through analytics, establish KPIs, and enable data-driven decision-making to enhan...
1 week ago
$63K - $169K *
Transform your career by leading data-driven insights and modern transformations. Leverage your expertise in telemetry, analytics, and digital experience design to drive service improvements and enabl...
1 week ago
$59K - $156K *
Accelerate progress at the forefront of digital transformation by leveraging telemetry-driven insights to enhance operational efficiency and employee experience through data analytics and dashboarding...
1 week ago
$63K - $180K *
Empower data-driven decision-making by designing telemetry insights, integrating diverse data sources, and establishing KPIs to enhance service improvements and user experience through advanced analyt...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.