Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$95K - $115K *
Champion the development of robust CI/CD pipelines and automate infrastructure, ensuring seamless software operations. Collaborate with teams to enhance efficiency and foster a culture of continuous i...
Reposted today
$120K - $150K *
Shape your career by supporting and maintaining complex broadcast systems for live media production. Collaborate with diverse teams to troubleshoot and enhance critical technologies in a fast-paced en...
1 week ago
$80K - $95K *
Advance your career by providing hands-on IT support, resolving escalated issues, and managing devices in a dynamic environment. Collaborate with a growing team to enhance productivity and streamline...
6 days ago
$95K - $115K *
Bring your expertise to a key role supporting secure web services and cloud migration, working collaboratively to ensure exceptional network operations and system administration in a high-security env...
Reposted 5 days ago
$120K - $143K *
Join a team that's redefining user support in enterprise environments. Lead technical initiatives, resolve complex issues, and collaborate with stakeholders to enhance end-user computing solutions acr...
5 days ago
$110K - $130K *
Lead the transformation of incident management by migrating from Moogsoft to PagerDuty. Redesign workflows, integrate monitoring tools, and ensure seamless production monitoring with zero downtime whi...
2 weeks ago
$80K - $95K *
Join a dynamic team to support, troubleshoot, and maintain IT systems, ensuring optimal performance and security. Manage daily operations, provide user assistance, and implement system enhancements fo...
3 weeks ago
Technical Support Professional
$80K - $100K *
Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...
Yesterday
$120K - $140K *
Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...
3 weeks ago
$95K - $115K *
Drive the administration and security of Linux systems in a DoD environment, ensuring compliance and reliability. Manage daily operations, vulnerability remediation, and system patching while collabor...
6 days ago
$73K - $110K *
Empower your career by providing essential IT support to enhance office operations. Collaborate with teams to troubleshoot technical issues, ensuring seamless functionality of all IT systems and equip...
1 week ago
$80K - $95K *
Join a team that's dedicated to optimizing enterprise VDI environments. You'll manage installations, configurations, and troubleshooting while collaborating with cross-functional teams to ensure seaml...
1 week ago
$113K - $158K *
Design and optimize Workday solutions to enhance HR technology initiatives. Collaborate with stakeholders to translate business needs into effective strategies, driving projects from concept to delive...
2 weeks ago
$128K - $214K *
Join a team that's dedicated to enhancing system integrity and security. Leverage your expertise in Linux administration and automation to support multi-platform environments and drive innovative solu...
5 days ago
$80K - $95K *
Join the Wireless Connectivity Solutions team to design, implement, and maintain Cisco wireless networks while driving innovative solutions and collaborating with diverse stakeholders across various p...
3 weeks ago
Microsoft Identity & Directory Services Engineer
$95K - $115K *
Elevate your career by designing and managing enterprise identity solutions, ensuring security and scalability while driving modernization and operational excellence in a collaborative environment...
6 days ago
Technical Support Specialist Lead
$96K - $129K *
Drive technical excellence by leading support operations, mentoring teams, and enhancing service processes. Collaborate cross-functionally to improve customer satisfaction and operational efficiency w...
1 week ago
Technical Support Specialist Lead
$96K - $129K *
Elevate your career by providing technical leadership and expertise in customer support operations. Drive continuous improvement initiatives, develop training programs, and mentor teams while ensuring...
1 week ago
Technical Support Specialist Lead
$96K - $129K *
Elevate technical support excellence by leading complex escalations, developing training programs, and driving continuous improvement initiatives. Collaborate cross-functionally to enhance service ope...
1 week ago
Infrastructure Technology Support Technician
$60K - $107K *
Help us optimize technical support across desktop, telecom, and network systems. Collaborate with regional teams to ensure timely resolution of issues, manage service requests, and enhance customer sa...
1 week ago
$65K - $120K *
Join a dynamic team as you provide critical IT support, troubleshoot complex issues, and enhance customer satisfaction. Collaborate with vendors and senior techs while developing expertise in AFS syst...
Today
$200K - $225K *
Transform complex IT initiatives by guiding requirements gathering, implementation, and operational transition. Collaborate with leadership and technical teams to enhance enterprise services and impro...
1 week ago
End User Computing (EUC) Engineer
$95K - $115K *
Partner with us to optimize and secure our end-user computing environment, ensuring seamless support and management of enterprise desktop and mobile devices while enhancing the digital employee experi...
5 days ago
$112K - $145K *
Unlock potential by driving performance engineering for next-gen PC platforms. Collaborate with cross-functional teams to optimize system performance, power efficiency, and thermal management while ut...
6 days ago
$125K - $140K *
Champion secure software delivery by enhancing CI/CD pipelines with AI-driven security tools. Collaborate with teams to automate security controls, remediate vulnerabilities, and strengthen applicatio...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.