$85K - $120K *
Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...
1 week ago
$90K - $110K *
Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...
2 weeks ago
Staff Technical Support Engineer (Web App)
$117K - $145K *
Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...
Reposted 6 days ago
$90K - $110K *
Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...
Today
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
4 weeks ago
$80K - $95K *
Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...
2 weeks ago
Technical Support Engineer (L5) - Productivity
$200K - $300K *
Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...
1 week ago
Senior Customer Support Engineer (Tier 3), Customer Escalations
$115K - $144K *
Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...
4 weeks ago
Senior Systems Engineer, Technical Support
$90K - $172K *
Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...
Reposted 2 days ago
Escalation Engineer (Tier 3 Support)
$80K - $100K *
Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...
3 weeks ago
Senior Technical Support Engineer - Shifted Workweek
$80K - $100K *
Build exceptional customer experiences by providing expert technical support. Join our global team in a key role that emphasizes collaboration, effective communication, and problem-solving, ensuring s...
2 weeks ago
Technical Support Engineer (L2)
$70K - $93K *
Support customer success by resolving complex technical issues as a proactive Technical Support Analyst. Collaborate across teams to enhance product quality and customer satisfaction while maintaining...
2 weeks ago
Field Service/Support Engineer
$90K - $120K *
Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...
Reposted 2 weeks ago
Product Support Engineer (US based)
$70K - $120K *
Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...
Yesterday
$80K - $95K *
Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...
Reposted 1 week ago
Technical Customer Success Manager
$80K - $110K *
Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...
2 days ago
Technical Escalation Engineer (Third Shift)
$80K - $95K *
Deliver exceptional monitoring and support for our network operations, ensuring uptime and reliability of service. Collaborate with teams and leverage technical expertise to resolve incidents efficien...
2 weeks ago
Solutions Engineer, Enterprise - US East
$140K - $175K *
Champion customer successes by managing technical sales processes, conducting product demonstrations, and collaborating with multiple teams to meet sales objectives while addressing customer needs thr...
3 weeks ago
$103K - $191K *
Explore the future of customer success by guiding enterprise clients through activation and optimization, leveraging technical expertise to enhance resilience and deliver personalized strategies that...
1 week ago
Senior Support Engineer | Remote | US
$100K - $120K *
Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...
Reposted yesterday
$110K - $130K *
Unlock potential by resolving complex infrastructure issues, ensuring seamless operations in high-performance computing environments. Collaborate with engineering teams to enhance processes and mentor...
1 week ago
$100K - $130K *
Lead the charge in transforming technical support through deep diagnosis and automation. Collaborate with teams to enhance agentic systems, resolving high-severity issues while building scalable solut...
3 weeks ago
$55K - $140K *
Empower your career by managing and supporting critical systems and infrastructure to ensure high availability and reliability. Collaborate with cross-functional teams to define requirements and shape...
2 weeks ago
Technical Customer Support (US Remote)
$110K - $120K *
Join a dedicated team focused on ensuring public safety through expert technical support. Drive customer success by troubleshooting and optimizing software systems critical to emergency operations, co...
4 weeks ago
Product Pre-Sales Engineer, CX
$90K - $130K *
Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...
4 weeks ago