Customer Success Manager Jobs in San Jose, CA

Drive customer success by engaging with diverse SMB clients, ensuring tailored experiences through strategic guidance and support. Collaborate across teams to optimize user satisfaction, retention, an...

Advance your career by supporting healthcare teams to maximize software utilization. You'll lead onboarding, provide expert training, and drive customer success through data analysis and collaboration...

Transform broker relationships and drive revenue growth by building new partnerships and leveraging existing connections in the employee benefits space. Collaborate cross-functionally to support sales...

Drive growth by managing and expanding enterprise accounts. Protect existing revenue, foster executive relationships, and utilize strategic planning to enhance account value. Collaborate with stakehol...

Optimize the resolution of complex customer escalations across teams, ensuring clarity, accountability, and effective communication to enhance post-sales support experience and customer satisfaction...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Champion customer success by strengthening relationships and driving proactive engagement; manage the entire post-sale customer lifecycle while reducing administrative burdens for sales and enhancing...

Champion client success by driving service sales cycles and forging trusted relationships. Guide customers through their AI journey with tailored solutions, while collaborating closely with cross-func...

Innovate the landscape of cybersecurity by leading offensive security strategies, executing advanced red and purple team assessments, and enhancing security practices across teams. Collaborate effecti...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Shape the future of enterprise sales by building and leading a high-performing team that drives revenue across complex accounts while collaborating cross-functionally to refine strategy and execution...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Shape the future of sales enablement by building a function from the ground up in a dynamic, fast-paced environment, working closely with sales leaders on innovative strategies to enhance revenue and...

Empower a high-performing Customer Success team, driving value and retention for mid-market accounts. Shape strategies and incorporate AI-driven innovations to enhance customer experience and strength...

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

Transform customer engagement strategies by owning lifecycle marketing and optimizing retention through data-driven programs. Collaborate cross-functionally to maximize impact and drive growth, ensuri...

Manage pivotal customer support and training strategies to drive provider enablement within a healthcare technology organization. Leverage operational excellence and continuous improvement for optimal...

Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...

Transform client relationships by leveraging your expertise in digital advertising and strategy. Drive campaign success through analytical insights and innovation, while managing diverse projects and...

Join a team that's shaping the future of customer success by leading a high-performing group to drive measurable value, improve customer experiences, and enhance business outcomes through strategic in...

Drive customer success by leading onboarding and ongoing account management, ensuring clients maximize platform value and achieve desired outcomes through proactive support and relationship-building...

Shape the future of our customer expansion strategy as you build and lead a high-performing Account Management team, driving revenue growth and defining success through innovative processes and struct...

Drive impactful digital customer success strategies at scale. Lead a high-performing team in designing automated engagement programs, optimizing operations, and enhancing customer value through data-d...

Transform enterprise account growth by building trust-based relationships and identifying opportunities to expand compliance solutions. Drive strategic partnerships and maintain a detailed and accurat...

Unlock customer success by building strategic relationships and ensuring high satisfaction. Collaborate with cross-functional teams to drive product adoption, enhance user experiences, and achieve tar...