About The RoleWe're looking for an Enterprise Account Manager to join our expanding Enterprise East team. In this role, you'll own a book of enterprise accounts with full accountability for expansion, retention, and deepening monday.com's strategic footprint across each organization. In this role, you're not just managing accounts, you're growing them.
- Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management
- Drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases
- Develop and execute account plans that align monday.com's platform capabilities to each customer's strategic priorities and measurable ROI
- Build and maintain multi-threaded relationships across economic buyers, champions, and executive stakeholders
- Partner with Customer Success to ensure seamless onboarding, adoption, and value realization - with clear commercial handoffs
- Serve as the primary escalation point for relationship and commercial issues within your accounts
- Consult with customer leaders on internal processes and challenge the status quo to drive organizational change and platform adoption
Requirements- 5+ years of B2B SaaS account management experience with a focus on enterprise accounts
- Demonstrated track record of owning and growing a named book of business through expansion and renewal
- Ability to run a full commercial cycle - from identifying expansion signals to multi-stakeholder negotiation and close
- Strong executive presence with the credibility to engage and influence C-suite and VP-level buyers
- Consultative approach: you diagnose before you prescribe, and you lead with business outcomes
- Superb written and verbal communication skills
- High energy, high ownership, low ego
- BA/BS degree or equivalent relevant experience
What monday.com can offer you:- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles - we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
