Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$70K - $120K *

Join a team that's dedicated to providing innovative pest control solutions. You'll build relationships, conduct inspections, and recommend tailored services to ensure customer satisfaction while achi...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $120K *

Drive customer success by delivering tailored pest control solutions, building strong relationships, and achieving sales goals through strategic prospecting and inspections, all while prioritizing saf...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $120K *

Unlock potential by driving sales and building relationships with commercial clients. Utilize innovative solutions to address pest control needs while ensuring safety and professionalism in every inte...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$80K - $120K *

Unlock potential by driving sales growth through strategic customer relationships, delivering tailored pest control solutions, and ensuring safety and compliance across various industries while achiev...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $120K *

Join our team to build trusted relationships and deliver innovative pest solutions. As an Outside Sales Rep, you'll engage with diverse clients, prioritize safety, and achieve sales goals while receiv...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $120K *

Drive sales success by building relationships and providing tailored pest solutions. Leverage comprehensive training to excel in a dynamic environment, ensuring customer satisfaction and safety while...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $120K *

Shape customer experiences by providing tailored pest control solutions. Build strong relationships through effective communication and problem-solving, while achieving sales goals and ensuring safety...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$60K - $120K *

Join a dynamic team as you build relationships and provide innovative pest solutions to commercial clients. Leverage your sales skills to achieve goals while prioritizing safety and professionalism in...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$80K - $130K *

Elevate customer satisfaction and drive sales growth by developing strategic account plans and collaborating with cross-functional teams to enhance service offerings and regain market share in assigne...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $102K *

Transform customer service operations by leading a dynamic team focused on B2B service excellence, data-driven decision-making, and continuous improvement to enhance customer satisfaction and operatio...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$101K - $152K *

Join a team that's dedicated to delivering exceptional field service support, collaborating with customers and partners to ensure optimal performance of power distribution equipment. Engage in problem...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$250K - $250K+*

Partner with us to transform homeowners' renovation dreams into reality. Engage with clients, provide tailored solutions, and enjoy a supportive team environment with significant earning potential and...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $208K *

Unlock potential by managing key client accounts, driving growth through strategic planning and relationship building. Collaborate with teams to deliver tailored solutions and maximize customer satisf...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$82K - $85K *

Advance customer engagement by managing relationships, coordinating sales, and optimizing district performance to achieve service and profit goals. Develop accounts and ensure compliance while traveli...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $100K *

Transform customer relationships by educating clients on transportation services, targeting key accounts, and driving market share growth. Collaborate with a competitive sales team to enhance visibili...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Join us to enhance financial reporting systems and analysis. You'll support the Accounting Services team by resolving issues, improving processes, and collaborating across departments to ensure accura...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $100K *

Empower your career by connecting communities with essential telecommunication services. As a key player in outside sales, you'll engage directly with customers, driving growth and satisfaction throug...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock your potential by connecting communities with high-speed telecommunication services. Engage directly with customers, drive sales, and contribute to growth while enjoying competitive compensatio...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to expanding access to high-speed communication solutions. As a key player, you'll engage with the community, drive sales, and enhance customer satisfaction through person...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform customer connections by engaging directly in the community, driving sales of high-speed data and communication solutions. Your role will enhance customer satisfaction and contribute to overa...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $100K *

Advance business growth by identifying opportunities and delivering tailored wildlife solutions. Collaborate with customers to ensure satisfaction while building lasting relationships in a dynamic sal...

4 days ago

  •   Less than 5 years exp.  •   Staffing

$70K - $100K *

Join us to drive business growth through relationship building and customized wildlife solutions. You'll engage with residential and commercial customers, leveraging a consultative approach to meet th...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Staffing

$135K - $159K *

Partner with us to drive business growth through strategic account management, fostering relationships with current and prospective customers while exceeding sales metrics in the pharmaceutical distri...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $134K *

Lead complex employee relations investigations across multiple units, ensuring compliance and fairness. Collaborate with HR, Legal, and senior leaders to address high-risk matters while maintaining co...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Elevate client relationships by driving solution sales and aligning offerings with business needs. Collaborate with cross-functional teams to identify opportunities, forecast sales, and achieve revenu...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.