Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Advance community connections by engaging with prospective customers to promote high-speed telecommunication services. Drive sales growth through tailored solutions and face-to-face interactions, ensu...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Drive customer engagement by acquiring new residential clients through face-to-face interactions. Utilize consultative sales techniques to tailor solutions, achieve sales targets, and contribute to co...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to expanding access to high-speed communication solutions through face-to-face interactions. Drive customer satisfaction and contribute to growth while enjoying competitiv...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with your community by connecting customers to high-speed telecommunication services. Drive sales through face-to-face interactions, conduct needs analyses, and achieve targets while enjoying c...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Lead community engagement by acquiring new residential customers through face-to-face interactions, presenting tailored solutions, and driving sales growth in high-speed data and communication service...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower communities by connecting them to essential telecommunication services. In this role, you'll engage directly with potential customers, driving sales and enhancing customer satisfaction through...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by connecting communities with reliable telecommunication services. As a key player, you'll drive customer engagement and satisfaction through face-to-face sales, contributing to grow...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with communities to drive sales of high-speed telecommunication services. As a key representative, you'll connect with potential customers, tailor solutions, and contribute to overall growth an...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $106K *

Unlock potential by driving sales and managing client relationships in mechanical and plumbing retrofit projects. Utilize your expertise to deliver tailored solutions, enhance customer satisfaction, a...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's dedicated to enhancing client relationships and service delivery. As a key interface, you'll ensure operational readiness and satisfaction while managing contract deliverables and i...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$67K - $110K *

Join a team that's dedicated to managing and resolving injury and property damage claims. In this role, you'll engage with customers and stakeholders, ensuring efficient and professional claim resolut...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Empower the resolution of injury and property damage claims by managing investigations, evaluating liability, and ensuring timely payments. Collaborate with stakeholders to deliver exceptional service...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $110K *

Provide expert management of low to moderate complexity claims, ensuring timely resolution through effective communication and negotiation. Collaborate with stakeholders to uphold high service standar...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$66K - $93K *

Transform patient experiences by efficiently managing check-ins, verifying information, and facilitating intake procedures. Collaborate with healthcare teams to ensure compliance and deliver optimal c...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $130K *

Drive new business growth in employee benefits by developing strategic sales plans, prospecting aggressively, and building strong client relationships. Achieve sales goals while managing the full sale...

1 month ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Transform customer experiences by leading initiatives that enhance operational efficiency and drive continuous improvement in Environmental Solutions. Collaborate cross-functionally to establish best...

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Accelerate growth by driving lead generation and building relationships with national accounts. Leverage your expertise in electronic security sales to present innovative solutions while enjoying a su...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Champion your career in electronic security sales by generating leads and building relationships with national accounts. Enjoy a supportive environment that allows you to focus on sales while our team...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$130K - $150K *

Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in strategic account management, driving revenue growth and customer satisfaction for mid-market clients. Develop tailored strategies to enhance relationships and identify new opportun...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join a team that's dedicated to optimizing hydraulic systems in diverse industrial environments. Leverage your expertise in installation, troubleshooting, and customer training while managing projects...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$124K *

Transform operations by providing expert guidance and coordination across multiple functions. Leverage your technical skills and strong communication abilities to enhance processes, drive improvements...

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $100K *

Unlock your potential by driving sales in your community, engaging customers face-to-face, and building lasting relationships. Enjoy uncapped earnings and independence while representing a leading bra...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Build your sales career by engaging with customers directly in their homes. Drive your success through performance-based earnings while representing a leading brand in high-speed internet services. En...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Unlock potential by engaging with customers in your community, driving sales, and building lasting relationships. This role offers independence, high earning potential, and the chance to make a signif...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.