Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$78K - $93K *

Engage with local businesses to provide tailored health benefit solutions. Build lasting relationships while enjoying comprehensive training and mentorship. Ideal for motivated individuals seeking gro...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $93K *

Join a team that's dedicated to building relationships and providing impactful health benefit solutions. This client-facing role offers comprehensive training and growth opportunities for motivated in...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $93K *

Join a dynamic team as you build relationships with local businesses, providing essential health benefit solutions. This role offers comprehensive training and growth opportunities, perfect for motiva...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive business growth in the Canadian insurance market by leveraging data and AI solutions. Collaborate with a dynamic team, create strategic partnerships, and help transform the insurance landscape w...

Toronto, ONIn-Person

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $100K *

Explore a rewarding entry-level remote sales role, engaging with warm leads to help clients secure life insurance coverage. Benefit from comprehensive training and mentorship while enjoying flexible s...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock your potential in a dynamic remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible...

Greenville, NCRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock your potential by guiding families to the right life insurance coverage. Engage with warm leads through phone or Zoom, leveraging your people skills in a supportive, fully remote environment wi...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a dynamic team to guide families in selecting life insurance coverage. Leverage warm leads and your interpersonal skills to build lasting relationships while enjoying flexible work-from-home oppo...

Bridgeport, CTRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Accelerate progress at a dynamic remote team, engaging with warm leads to provide tailored life insurance solutions. Enjoy comprehensive training and mentorship while achieving your earning potential...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Champion your career with a dynamic remote role, engaging clients to find tailored life insurance solutions. Enjoy comprehensive training and mentorship while working with warm leads in a supportive e...

Houston, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$109K - $119K *

Drive your career with a dynamic sales role focused on advancing nursing care products. Utilize solution-based selling strategies to exceed sales goals and build strong relationships within the U.S. A...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $119K *

Lead the charge in advancing nursing care solutions by leveraging your sales expertise to exceed goals in the U.S. Acute Care Hospital market. Build relationships and drive revenue through strategic t...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $119K *

Unlock sales potential by driving nursing care product solutions in the U.S. Acute Care market. Collaborate with healthcare professionals to exceed targets and enhance patient care through innovative...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $100K *

Empower your sales career by driving outbound prospecting and pipeline generation. Collaborate with a dynamic team to qualify leads and create opportunities, while leveraging technology and AI to enha...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$92K - $138K *

Drive operational excellence as you lead a Patient Services Center, ensuring top-tier patient care and effective team management. Oversee strategic initiatives, optimize processes, and foster a collab...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $260K *

Empower homeowners by leveraging your sales expertise to identify and resolve issues through high-impact conversations. Drive results in a dynamic environment focused on excellence and partnership, wi...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape customer service excellence by leading a dedicated team, ensuring operational efficiency, and enhancing client satisfaction through effective management and strategic planning in a dynamic servi...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive growth by leading complex sales for mid-market organizations, engaging executive stakeholders, and orchestrating multi-stakeholder processes. Collaborate with teams to deliver strategic Human Ca...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $157K *

Transform our operations by driving innovative solutions and enhancing team collaboration. This role requires strategic thinking and a proactive approach to optimize processes and achieve organization...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $157K *

Join our team as a Customer Success Manager, driving customer satisfaction and growth through strategic partnerships and AI-powered solutions. Lead onboarding, implementation, and continuous improveme...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $157K *

Champion customer success by driving adoption and value of AI solutions. Lead strategic relationships, ensuring satisfaction and growth through proactive engagement and collaboration with internal tea...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$66K - $93K *

Deliver exceptional patient experiences by serving as the first point of contact. Manage intake procedures, appointment scheduling, and EHR updates with a focus on compassionate communication and effe...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $177K *

Grow your career with a dynamic team that drives proactive production success, enhances customer relationships, and resolves complex issues in semiconductor test environments through strategic account...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$84K - $100K *

Contribute to operational excellence by shaping AI content strategies, enhancing knowledge management, and driving process improvements that empower customer service teams to deliver top-notch support...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$84K - $100K *

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.