Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$200K - $260K *

Empower homeowners by leveraging your sales expertise to identify and resolve issues through high-impact conversations. Drive results in a dynamic environment focused on excellence and partnership, wi...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape customer service excellence by leading a dedicated team, ensuring operational efficiency, and enhancing client satisfaction through effective management and strategic planning in a dynamic servi...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $145K *

Join a team that's dedicated to optimizing reporting processes for the Vendor Management Organization. Leverage your analytical skills to extract insights and drive data-driven decision-making for int...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive growth by leading complex sales for mid-market organizations, engaging executive stakeholders, and orchestrating multi-stakeholder processes. Collaborate with teams to deliver strategic Human Ca...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $157K *

Lead the charge in driving customer success by ensuring effective adoption and utilization of AI-powered solutions, fostering strong partnerships, and delivering exceptional value throughout the custo...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $157K *

Transform our operations by driving innovative solutions and enhancing team collaboration. This role requires strategic thinking and a proactive approach to optimize processes and achieve organization...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $157K *

Join our team as a Customer Success Manager, driving customer satisfaction and growth through strategic partnerships and AI-powered solutions. Lead onboarding, implementation, and continuous improveme...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $157K *

Champion customer success by driving adoption and value of AI solutions. Lead strategic relationships, ensuring satisfaction and growth through proactive engagement and collaboration with internal tea...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$66K - $93K *

Deliver exceptional patient experiences by serving as the first point of contact. Manage intake procedures, appointment scheduling, and EHR updates with a focus on compassionate communication and effe...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $177K *

Grow your career with a dynamic team that drives proactive production success, enhances customer relationships, and resolves complex issues in semiconductor test environments through strategic account...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$84K - $100K *

Contribute to operational excellence by shaping AI content strategies, enhancing knowledge management, and driving process improvements that empower customer service teams to deliver top-notch support...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$84K - $100K *

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$300K - $360K *

Join a team that's driving growth in the TOLA SLED market by owning the full enterprise sales cycle, building executive relationships, and collaborating cross-functionally to secure critical data solu...

Dallas, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $110K *

Lead the charge in optimizing profitability by managing key client relationships, supporting strategic initiatives, and delivering actionable insights through data analysis to drive results across the...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $100K *

Join a team that's dedicated to building strong client relationships through face-to-face sales. Leverage your expertise in outside sales to drive growth and maximize your earning potential in a dynam...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Unlock potential by driving sales growth through strategic account management and customer engagement. Collaborate with diverse teams to deliver tailored solutions, ensuring customer satisfaction and...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Engage with advisors to build relationships, drive business growth, and deliver impactful training. Join a dynamic team focused on consultative sales and long-term partnerships in a high-growth startu...

Toronto, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Join a team that's dedicated to nurturing client relationships and driving sales success. Collaborate with senior management and develop impactful marketing strategies while achieving significant terr...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Champion customer relationships by driving sales growth through strategic account management and face-to-face interactions. Leverage your expertise to identify needs, deliver tailored solutions, and e...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$86K - $126K *

Transform your career by driving sales growth in the Baton Rouge territory. Leverage your expertise to develop strategic plans, engage with key accounts, and promote innovative electrical solutions in...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $156K *

Transform customer relationships and drive sales growth by managing inbound and outbound activities. Collaborate with teams to deliver tailored solutions and exceed sales targets while ensuring a cons...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$45K - $125K *

Join a team that's dedicated to empowering clients with tailored financial solutions. Drive sales in a fast-paced environment while exceeding targets and unlocking your earning potential through a com...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Norcross, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a dynamic team as a Technical Account Manager, advocating for premium clients. Collaborate across functions to deliver tailored support, drive efficiency, and enhance client satisfaction while re...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Engage as a key advocate for premium clients, delivering tailored support and bridging teams to resolve complex issues. Collaborate globally to enhance service quality and drive operational excellence...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.