Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$45K - $134K *

Transform your career by building a new sales office from the ground up. As an Account Executive, you'll drive growth through lead generation, cold calling, and relationship management in a fast-paced...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $120K *

Join a team that's driving growth by building relationships with key clients. As an Outside Sales Representative, you'll enhance our market presence and deliver exceptional customer experiences while...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $120K *

Unlock potential by driving growth through strategic partnerships and customer engagement. As a key player, you'll enhance market presence and deliver exceptional service while shaping the future of a...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$92K - $150K *

Join a team that's redefining HR solutions sales, engaging with government clients and driving strategic market relationships to enhance customer satisfaction and growth in a dynamic, remote environme...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Drive client success by managing service delivery, optimizing account performance, and collaborating with internal teams to resolve issues. Leverage expertise in workers' compensation to enhance clien...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower client success by managing service delivery, optimizing account performance, and collaborating with internal teams to resolve challenges in workers' compensation and casualty claims, ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $146K *

Empower growth by building key relationships within Ambulatory Surgery Centers. Drive sales, enhance account penetration, and collaborate across teams to deliver tailored solutions while navigating a...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $90K *

Lead daily Front of House operations, ensuring exceptional service and guest satisfaction while managing staff performance and compliance with policies. Drive sales and create a positive work environm...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Elevate your career by driving revenue growth and enhancing customer relationships. Collaborate with cross-functional teams to improve sales effectiveness and operational excellence while supporting b...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $260K *

Engage with mid-market organizations to drive sales growth through consultative selling. Own the full sales cycle, build strong customer relationships, and leverage innovative solutions to modernize I...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $300K *

Drive growth as a consultative Mid-Market Account Executive, managing the full sales cycle and building relationships with mid-market organizations to modernize their IT and customer experience operat...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$50K - $150K *

Unlock potential by driving sales growth through strategic customer engagement, lead generation, and relationship building. Achieve revenue targets while enhancing the customer base and ensuring satis...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$60K - $100K *

Join a team that's dedicated to delivering personalized sales experiences in customers' homes. As a Field Sales Representative, you'll leverage your sales skills to connect clients with the latest tec...

Reposted yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a dynamic team to drive sales growth in commercial roof restoration systems. Build relationships with distributors and contractors, promote innovative products, and manage a territory to achieve...

San Francisco, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Deliver exceptional sales growth by building relationships with distributors and contractors in Northern California, promoting innovative roof restoration systems, and driving market presence through...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate progress at expanding market presence for commercial roof restoration systems. Build strong relationships with distributors and contractors to drive sales and promote cost-effective solutio...

San Jose, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate sales growth by building relationships with distributors and contractors, promoting innovative roof restoration systems, and managing a dynamic territory in Northern California to achieve annu...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Develop and grow sales in Northern California by building relationships with distributors and contractors, promoting roof restoration systems, and driving market presence through strategic territory m...

Sacramento, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate sales growth by building relationships with distributors and contractors, promoting innovative roof restoration systems, and driving market presence in Northern California. Manage territory in...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by driving sales growth in the building products sector. Engage with contractors and clients, develop strategic business plans, and leverage Salesforce to enhance market presence and...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize territory growth by driving sales and marketing initiatives, fostering relationships with contractors and owners, and leveraging Salesforce for effective pipeline management. Contribute to pr...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Advance your career by managing and growing profitable lending relationships. Drive business development, ensure client satisfaction, and collaborate across departments to achieve goals in a dynamic b...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$48K - $250K *

Develop strong relationships with mortgage brokers by promoting innovative Non-QM loan products. Utilize consultative sales techniques to drive business growth and ensure exceptional service, while ma...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Drive new business growth by making outbound B2B calls, qualifying leads, and scheduling appointments. Collaborate with experienced leaders to establish a thriving office culture and achieve ambitious...

1 week ago

  •   Less than 5 years exp.  •   Media

$130K - $190K *

Join a dynamic team to drive transformational CRM sales, build executive relationships, and develop strategic account plans. Leverage your expertise to deliver measurable outcomes and guide clients in...

Today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.