Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $225K *

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Take ownership of customer success by managing relationships and driving cross-functional collaboration for pharmaceutical clients. Lead strategic reviews, enhance data-driven processes, and mentor ju...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

US-AnywhereRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Lead the charge in driving significant account growth by engaging with CXOs as trusted advisors for AI transformation. Expand and deepen client relationships to achieve targeted revenue growth and est...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Champion account growth by delivering double-digit YOY expansion while engaging strategically with CXOs on AI transformation. Leverage expertise to enhance partnerships and generate value across key a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$130K - $180K *

Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$275K - $325K *

Lead the charge in building and executing a comprehensive customer marketing program, encompassing advocacy, community, and lifecycle efforts that directly influence revenue growth and customer retent...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$300K - $420K *

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$156K - $231K *

Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $180K *

Lead the charge in strategic account management across a $10M+ portfolio, driving growth, enhancing client relationships, and ensuring operational excellence while collaborating across organizational...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Unlock potential by driving account growth through strategic partnerships with CXOs, achieving double-digit YOY growth while deepening engagement and ensuring AI transformation meets client needs in a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$175K - $250K *

Unlock potential by managing client engagements and driving data solutions for Fortune 500 companies. Leverage your analytics expertise and strategic insight to deliver innovative results and enhance...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$185K - $215K *

Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$250K - $300K *

Drive enterprise sales growth by leading net-new client acquisition in a dynamic environment. Collaborate with C-suite executives to influence workforce transformation through strategic selling and va...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$124K - $156K *

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $150K *

Discover new opportunities by leading enterprise account acquisition and driving sales growth through strategic planning and relationship management within the hospitality sector...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$150K - $180K *

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.