Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$120K — $180K *
US-AnywhereRemote in Mooresville, NC
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in key account leadership or similar roles targeting $20M+ accounts.
  • Ability to effectively engage with clients' senior executives including CIOs, CTOs, and CDOs.
  • Strong understanding of AI applications in a business context, capable of discussing transformation strategies.
  • Demonstrated commercial acumen with experience in building and defending business cases during negotiations.
  • Collaborative mindset with a focus on teamwork, fostering trust within engineering and capability teams.

Responsibilities

  • Drive account growth to exceed 15% year-over-year in assigned portfolio.
  • Achieve revenue goals through structured planning and partnership with account management teams.
  • Engage CXO-level stakeholders to influence strategic AI agendas.
  • Collaborate with internal teams to identify and promote expanded service offerings.
  • Secure client testimonials and references to enhance Nagarro's credibility and showcase quality work.

Benefits

  • Opportunity to work with leading executives on AI transformation initiatives.
  • Engagement in high-stakes account management that influences overall company growth.
  • Work in a collaborative environment that values low ego and high accountability.
  • Access to the resources and support of Nagarro's extensive engineering and capability teams.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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