Director - Client Growth Partner (Retail & CPG)

Nagarro

$120K — $180K *
US-AnywhereRemote in Jenks, OK
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership or a comparable role managing a $20M+ account.
  • Proven ability to connect with C-level executives (CIOs, CTOs, CDOs) and foster strong relationships.
  • Demonstrated knowledge and fluency in AI applications relevant to business transformation within an industry sector.
  • Strong commercial insight; capable of forming and defending business cases, and skilled in legal and procurement negotiations.
  • Team-oriented approach with a collaborative mindset, maintaining high accountability and trust within cross-functional teams.

Responsibilities

  • Drive year-over-year portfolio growth of 15% or more.
  • Collaborate with account management teams to achieve revenue goals through strategic account planning.
  • Position Nagarro as a trusted advisor for AI transformation among key client executives.
  • Develop strong partnerships with AI for Change advisors and capability leads to enhance client engagements.
  • Gather and secure client testimonials and references highlighting Nagarro's work quality.

Benefits

  • Opportunity to work with high-profile clients and leading industry executives.
  • Engage in strategic conversations about AI transformation at a high corporate level.
  • Collaborate within a dynamic, multi-disciplinary team of professionals.
  • Join a forward-thinking company with a strong reputation in professional services.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro''s work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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