Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$160K - $175K *

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$197K - $232K *

Lead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$233K - $274K *

Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Lead the charge in building a top-tier Customer Success organization, driving revenue retention and expansion. Own key goals, design operational frameworks, and foster a culture of performance as you...

Toronto, ONIn-Person

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$180K - $250K *

Shape the future of customer experience by leading a global team that drives retention, value, and growth for enterprise clients through innovative strategies and collaborative engagement across multi...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$220K - $260K *

Inspire and transform the Customer Success organization to enhance customer value, retention, and growth. Drive AI integration while building operational rigor, enabling seamless customer experiences...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Join a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate ac...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $200K *

Champion customer success by leading implementation, onboarding, and expansion initiatives for enterprise clients. Drive relationship building with C-suite executives and optimize the post-sale lifecy...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$100K - $130K *

Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...

Ottawa, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Shape the future of Customer Success by leading a high-impact team to drive customer engagement, retention, and growth across diverse customer segments, ensuring our clients maximize the value of thei...

Ottawa, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of customer success by driving engagement and retention for a diverse client base. Act as a trusted advisor, aligning cybersecurity solutions with customer goals to enhance value and...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

The Customer Success Manager at Rilla will be responsible for ensuring a smooth onboarding experience for clients and driving their long-term success with the conversation intelligence software. This...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Join a team that's dedicated to enhancing customer success in healthcare. You'll drive the management of client accounts, analyze performance metrics, and foster long-term partnerships to optimize val...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Champion customer success by building strong relationships, conducting data analyses, and driving value on the platform in a dynamic, cross-functional environment. Collaborate with teams to strategize...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$200K - $250K *

Drive your career with a global leadership role overseeing Customer Success. Transform account management into a high-performance engine while maintaining revenue retention and fostering strategic exp...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.