Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$160K *

Champion customer success initiatives to enhance retention and satisfaction. Lead and develop high-performing teams while managing strategic customer portfolios to drive revenue growth and refine the...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Accelerate growth by leading Customer Success strategies, driving retention and expansion across multi-functional teams, and optimizing the customer journey from activation to renewal, representing th...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Deliver exceptional customer experiences by leading multi-functional teams for retention and expansion, driving strategic initiatives, and integrating AI solutions to enhance service models in a fast...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $175K *

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Lead the charge in building a top-tier Customer Success organization, driving revenue retention and expansion. Own key goals, design operational frameworks, and foster a culture of performance as you...

Toronto, ONIn-Person

3 weeks ago

  •   15+ years exp.  •   Enterprise Technology

$180K - $250K *

Shape the future of customer experience by leading a global team that drives retention, value, and growth for enterprise clients through innovative strategies and collaborative engagement across multi...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $225K *

Join a team that drives exceptional customer experiences by leading the charge in customer success. You'll enhance processes, foster retention, and connect product insights to elevate satisfaction, ul...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$159K - $229K *

Champion customer success by developing strategic account plans that enhance value and drive growth, collaborating closely with enterprise clients to optimize their use of technology solutions while e...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Empower customer success by building strong relationships, analyzing usage trends, and implementing strategies for product adoption and retention in a dynamic SaaS environment, contributing to long-te...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Reimagine customer success by leading the Americas team to drive growth, retention, and client relationships. Cultivate talent, ensure effective onboarding, and align resources to deliver measurable v...

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Inspire exceptional client relationships by driving net revenue retention, managing a skilled Customer Success team, and leading innovative AI transformations to optimize client journeys and foster gr...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Drive client success by leading a team focused on client satisfaction, retention, and growth. Develop innovative strategies, programs, and best practices to enhance client relationships and ensure lon...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead Customer Success & Onboarding efforts to enhance client satisfaction, streamline processes, and elevate team performance. Own strategic accounts and build efficient systems that drive product ado...

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$191K - $250K *

Inspire and lead a customer success team to drive retention and revenue growth across AMER accounts, acting as a customer advocate while shaping strategies based on insights. Manage a high-performing...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Transform customer experiences by managing post-sale engagement and driving product adoption. Utilize strategic insights to bolster customer retention, optimize security solutions, and collaborate acr...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Shape the future of customer success by driving engagement and retention for a diverse client base. Act as a trusted advisor, aligning cybersecurity solutions with customer goals to enhance value and...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.