Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$105K - $168K *

Join a team that's transforming desktop support operations across the Americas, enhancing service delivery through AI-enabled automation and data-driven strategies to elevate user experience and stren...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $168K *

Drive the future of desktop support operations by leading teams and implementing AI-enabled solutions, enhancing service quality and efficiency across the Americas while ensuring compliance and securi...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Execute seamless IT support across our San Francisco office and warehouse. Ensure operational efficiency, enhance executive technology experience, and implement scalable systems to facilitate growth i...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Engage with traders and tech teams to provide vital application support in a dynamic trading environment. Ensure system stability and performance while contributing to process enhancements in a fast-p...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Support our client’s AV needs by leading troubleshooting efforts and service enhancements. Collaborate with diverse teams to deliver solutions and drive customer satisfaction while managing on-site re...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Take ownership of strategic helpdesk leadership and technical expertise, orchestrating support services for contracting systems while driving improvement and maintaining service excellence to enhance...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a team that's dedicated to delivering exceptional technical support for complex software products. You'll analyze and resolve diverse issues, ensuring customer satisfaction while collaborating ac...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Join us to provide exceptional technical support for complex software issues, driving customer satisfaction while collaborating across teams to enhance product reliability and efficiency in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Lead the charge in delivering exceptional technical support and troubleshooting complex mechanical issues, ensuring client satisfaction while collaborating with the development team to enhance product...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock potential by leading a high-performance service desk team to deliver exceptional customer support. Drive operational excellence, enhance service workflows, and leverage data-driven insights to...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Lead and enhance a global IT Help Desk team, ensuring exceptional service and operational excellence. Oversee daily operations, develop talent, manage SLAs, and drive continuous improvement while coll...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $115K *

Help us enhance customer satisfaction by leading our Technical Support team to deliver exceptional service, improve processes, and boost collaboration across departments, ensuring equipment uptime and...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Lead the charge in enhancing Service Desk operations and team performance, ensuring client satisfaction through efficient ticket management and a commitment to continuous improvement and accountabilit...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Lead a team of technical support professionals to enhance customer satisfaction through efficient resolution of technical issues, ensuring alignment with service standards and operational objectives w...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Join our team as a Technical Support Engineer, enhancing customer satisfaction through expert troubleshooting, problem-solving, and technical assistance for our North American market. Collaborate acro...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Join a team that's dedicated to solving technical challenges for customers across North America. Provide advanced troubleshooting and support, ensuring exceptional service while collaborating with eng...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Lead a team of Technical Support Engineers to deliver exceptional level two support while managing escalations and ensuring adherence to service-level agreements in a dynamic environment...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Join a dynamic team to lead helpdesk operations for Navy financial systems, combining hands-on Tier 1 support with management responsibilities and process automation to drive efficiency in the Defense...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $95K *

Drive operational excellence by leading a high-performing product support team, integrating AI solutions, and enhancing client experience through proactive engagement and continuous process improvemen...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Drive efficiency and excellence in technical support operations. Lead a dedicated team to enhance customer experiences through strategic process improvements, infrastructure development, and a commitm...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join our team to lead a skilled group of technical experts, ensuring optimal software support through effective operational management, collaboration, and system optimization. Drive success within the...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $93K *

Drive client success by providing technical support in electrical systems across North America and beyond. Collaborate with cross-functional teams and deliver solutions that enhance operational effici...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$82K - $149K *

Transform your IT career by leading service desk operations, enhancing customer support, and driving continuous improvement initiatives to ensure high-quality outcomes and operational excellence acros...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$93K - $125K *

Transform your leadership skills to enhance departmental performance and customer satisfaction through effective coaching, compliance adherence, and continuous improvement of operational processes and...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.