Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$88K - $143K *

Collaborate with us to tackle technical challenges in customer success. You will provide exceptional support to clients, diagnosing and resolving issues in a fast-paced cybersecurity environment, whil...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $195K *

Lead a world-class technical support experience for AI platforms, driving collaboration across engineering and operations while mentoring a team to optimize support for technically savvy clients and e...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $195K *

Grow your career with us by optimizing technical support for cutting-edge AI solutions, influencing processes, and enhancing customer experiences while collaborating with cross-functional teams to dri...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $195K *

Drive excellence in technical support by resolving complex issues for top-tier customers while collaborating with engineering teams. Your expertise will shape a premier support experience in the rapid...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $195K *

Accelerate progress at the forefront of AI support by leading high-impact technical resolutions, collaborating across teams, and defining exceptional customer experience for enterprise clients in comp...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Deliver advanced technical support for MFT application, resolving complex customer issues while ensuring satisfaction. Collaborate across teams to enhance product solutions and maintain high service l...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Drive system stability and efficiency as a Production Support Specialist, analyzing issues, managing incidents, and collaborating with cross-functional teams to enhance operational performance in a fa...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$136K - $187K *

Unlock potential by leading customer onboarding and technical integration for innovative service solutions, driving efficiency and seamless experiences through collaborative problem-solving across tea...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Provide expert application support for enterprise customers, resolving issues from intake to resolution. Collaborate with a tight-knit team, ensuring software installations and troubleshooting across...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Lead customer support initiatives by resolving technical inquiries and championing user feedback. Collaborate with product and engineering teams to enhance user experience while maintaining documentat...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $130K *

Transform customer support experiences as you provide exceptional post-sale assistance for leading-edge atomic force microscopy tools, ensuring peak instrument performance and fostering strong custome...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$73K - $130K *

Champion the customer experience by providing top-tier post-sale support for innovative Automated Atomic Force Microscope tools, ensuring optimal instrument performance through troubleshooting, diagno...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Champion client success by delivering exceptional technical support and platform management in a fast-paced environment. Engage directly with clients through onboarding, troubleshooting, and executing...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $160K *

The Application Support Engineer at Dexterity is responsible for ensuring the smooth operation of deployed AI applications in customer environments, resolving complex software issues, and providing in...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Champion customer success by onboarding new users, configuring sensor hardware, and ensuring seamless deployments while collaborating with support teams to troubleshoot and optimize solutions in a dyn...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Join us to design, implement, and support cutting-edge EUC desktop solutions while optimizing Windows Virtual Desktop environments and collaborating with IT teams for a seamless user experience...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Pioneer technical strategies for IT projects, driving them from inception to completion while providing expertise in cloud migrations, network configuration, and systems engineering to ensure success...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $160K *

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $125K *

Join a team that's dedicated to minimizing downtime and enhancing production efficiency. You'll lead major incident responses, improve workflows, and collaborate with cross-functional teams to drive s...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Transform projects from concept to completion by leveraging your technical acumen and project management skills. Collaborate with cross-functional teams to drive innovation and ensure the successful l...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $130K *

Join our dynamic infrastructure team as a Senior Network Engineer, where you'll implement and support mission-critical network solutions. Drive innovations in data center technologies and enhance netw...

Vancouver, BCIn-Person

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Empower IT operations by becoming the essential support engineer, responsible for maintaining robust technology infrastructure and enhancing organizational efficiency across multiple sites. Build scal...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $250K *

Unlock potential by driving system design and maintenance in a dynamic environment, leveraging your expertise in systems engineering to develop mission-focused solutions that enhance reliability and c...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.