Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Join a pioneering customer success team to drive onboarding, engagement, and account growth. Leverage your technical understanding and relationship-building skills to ensure customer satisfaction and...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Serve as the primary post-sales advocate, ensuring customer success through onboarding, health tracking, and account expansion, while collaboratively building process frameworks for future growth and...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that drives customer success from onboarding through renewal. You'll build relationships, ensure product integration, and advocate for customer needs while developing scalable processes to...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Partner with us to resolve complex technical issues for clients, enhancing their operational experience with Alogent products. Utilize your expertise in application support to drive customer satisfact...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Join a dynamic team focused on resolving equipment software issues while delivering exceptional customer support and gaining expertise in software applications. Contribute to team objectives by applyi...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$103K - $145K *

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $100K *

Accelerate your career by leading advanced troubleshooting for complex energy solutions. Collaborate across teams to resolve issues, improve processes, and create impactful technical documentation tha...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$72K - $130K *

Contribute to the setup and management of critical automation systems, collaborating with teams to ensure operational excellence and efficiency in pharmacy fulfillment environments. Drive continuous i...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$122K - $135K *

Develop and implement advanced technical solutions to enhance government missions. Collaborate on system integration, documentation, and support while ensuring seamless communication and project manag...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Play a key role in solving complex technical challenges while leading innovations. Collaborate with global teams to enhance customer experiences and empower others through mentorship, all while drivin...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Elevate your career by providing Level 3 application support, resolving complex issues, and optimizing SQL performance while collaborating with development teams to enhance system stability and user e...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$193K - $241K *

Join a team that's redefining customer success through innovative technical solutions. In this impactful role, you'll lead complex enterprise accounts, ensuring value realization and driving adoption...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $241K *

Unlock potential by driving technical strategy for complex Enterprise accounts. Combine customer engineering expertise with solution-oriented thinking to enhance onboarding, adoption, and value realiz...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $93K *

Optimize critical facility operations by conducting maintenance, repairs, and assessments on essential systems. Leverage technical expertise in HVAC, electrical, and plumbing to ensure seamless functi...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Lead the charge in the technical testing and deployment of AI agents, ensuring solutions meet customer requirements from blueprint to go-live. Collaborate across teams and drive successful implementat...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Accelerate customer success by owning deployment from contract to live, ensuring operational efficiency in complex environments. Collaborate with cross-functional teams to resolve issues and drive suc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform complex deployments into operational successes by collaborating with teams to validate and optimize technical requirements, ensuring seamless onboarding for strategic customers and maintaini...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Drive exceptional customer outcomes by resolving complex support issues, collaborating across teams, and enhancing processes with your technical expertise. Lead high-impact investigations and mentor p...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to elevating customer success through innovative training solutions. Lead the design and delivery of impactful educational programs to empower customer-facing teams, drivi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive impactful change by building internal support tools, enhancing AI features, and managing technical escalations for complex customer issues, ultimately improving our Customer Success outcomes thr...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $136K *

Champion reliability in workplace technology support for executives, ensuring seamless performance across all devices and platforms. Collaborate with teams to diagnose complex issues and implement sca...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $136K *

Join as a Workplace Technology Support Engineer, enhancing executive technology across varying environments. Provide critical support and trouble-shooting, ensuring seamless operations for leadership...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Help us enhance healthcare by servicing and maintaining diagnostic imaging equipment. Join a dedicated technical services team to ensure reliable imaging systems for optimal patient care with a focus...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.