In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Research Engineer - Agent Memory
$130K - $160K *
Drive innovative memory systems by fine-tuning models, implementing research algorithms, and collaborating with engineering teams to ensure top-tier performance and reliability, transforming customer...
Reposted 2 weeks ago
$90K - $125K *
Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...
3 weeks ago
Member of Technical Staff, Product Development
$300K - $400K *
Transform research and engineering productivity by creating innovative tools and systems that streamline workflows and enhance collaboration between teams in AI and product development...
Reposted 2 weeks ago
$110K - $130K *
Lead the charge in operating, managing, and securing network infrastructure for a Federal government organization, ensuring optimal connectivity and security across cloud environments and external con...
1 week ago
$110K - $130K *
Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...
4 days ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Join a team dedicated to enhancing production reliability and customer trust by troubleshooting and resolving complex technical issues in a cutting-edge, AI-enabled banking platform for Tier-1 financi...
Reposted 3 weeks ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Join a team that's at the forefront of AI-enabled banking, troubleshooting complex production issues, and enhancing customer satisfaction through hands-on support and innovative solutions in a dynamic...
Reposted 3 weeks ago
$100K - $120K *
Accelerate progress at the forefront of flight control systems. Oversee engineering activities from design to certification, ensuring project commitments are met while coordinating supplier efforts an...
Reposted 1 week ago
$110K - $130K *
Drive innovative software solutions by analyzing requirements and architecting high-performance systems. Collaborate with teams to ensure scalability and operational excellence in complex environments...
Yesterday
$110K - $130K *
Build scalable, high-performance software solutions as part of a dynamic engineering team, leveraging advanced algorithms and cloud-based systems to fulfill mission-critical objectives in a complex an...
Yesterday
Engineer - Site Reliability Engineering
$110K - $130K *
Join a team that's committed to enhancing system reliability and performance. As a Senior Engineer in Site Reliability, you'll drive automation, improve service metrics, and collaborate cross-function...
Reposted 3 weeks ago
$125K - $171K *
Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...
Reposted 2 weeks ago
$80K - $95K *
Transform customer quality experiences by serving as a primary liaison, ensuring communication and satisfaction while driving continuous improvement across engineering, manufacturing, and supply chain...
1 week ago
$80K - $95K *
Engage with customers to enhance quality assurance. Drive root cause analysis and coordinate improvements across teams, ensuring customer satisfaction through effective communication and proactive man...
3 weeks ago
Collaboration Solutions Engineer
$95K - $115K *
Support global initiatives by providing innovative Identity solutions and services for enterprises. Collaborate with the engineering team to enhance O365 products, ensuring seamless operations and imp...
3 weeks ago
Collaboration Solutions Engineer
$80K - $95K *
Optimize IT solutions by leveraging O365 technologies in a global team setting. Drive process improvements, support complex issues, and enhance customer satisfaction through effective collaboration an...
3 weeks ago
Collaboration Solutions Engineer
$95K - $115K *
Empower innovation as you support a global team in enhancing collaboration technology and drive modern identity solutions across Koch Industries while ensuring robust support for O365 products and imp...
3 weeks ago
$80K - $95K *
Join a team that's redefining customer support by delivering expert solutions and technical guidance. You'll engage with clients post-sales while driving success in the LATAM region through effective...
2 weeks ago
$80K - $95K *
Lead the charge in providing technical expertise to customers in the LATAM region, ensuring successful implementation and optimal use of our solutions while collaborating closely with sales and accoun...
2 weeks ago
Manager, Customer Success Engineering
$120K - $145K *
Lead and inspire a founding team of Customer Solutions Engineers, driving exceptional customer outcomes and fostering a collaborative culture in a fast-paced environment that champions growth and tech...
2 weeks ago
$95K - $115K *
Join our team to deliver expert technical support for cutting-edge EV testing solutions. Drive customer success through troubleshooting, collaboration, and innovative problem-solving in a dynamic, fas...
2 weeks ago
$80K - $95K *
Lead the charge in maintaining and optimizing systems for a key DOJ client, ensuring reliable operations and data integration while collaborating with various teams to implement effective solutions...
6 days ago
Senior Electrical Commissioning Engineer - Data Center Construction
$130K - $180K *
Empower your career by leading high-stakes electrical commissioning projects. Drive results across the full project lifecycle while mentoring junior engineers and engaging with clients to ensure optim...
Reposted 2 weeks ago
Senior Engineer, Data Center Operations
$103K - $135K *
Champion data center operations to enhance performance, ensure compliance, and lead effective teams. Collaborate with engineers to manage hardware, document processes, and uphold best practices for ef...
5 days ago
Telecommunications Engineer Senior
$100K - $120K *
Support the EIS Team by managing circuit provisioning for voice and data services. Collaborate across teams to ensure effective service implementations while providing high-quality customer service an...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.