Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $160K *

Drive innovative memory systems by fine-tuning models, implementing research algorithms, and collaborating with engineering teams to ensure top-tier performance and reliability, transforming customer...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $125K *

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$300K - $400K *

Transform research and engineering productivity by creating innovative tools and systems that streamline workflows and enhance collaboration between teams in AI and product development...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in operating, managing, and securing network infrastructure for a Federal government organization, ensuring optimal connectivity and security across cloud environments and external con...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$144K - $246K *

Join a team dedicated to enhancing production reliability and customer trust by troubleshooting and resolving complex technical issues in a cutting-edge, AI-enabled banking platform for Tier-1 financi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $246K *

Join a team that's at the forefront of AI-enabled banking, troubleshooting complex production issues, and enhancing customer satisfaction through hands-on support and innovative solutions in a dynamic...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate progress at the forefront of flight control systems. Oversee engineering activities from design to certification, ensuring project commitments are met while coordinating supplier efforts an...

Montreal, QCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive innovative software solutions by analyzing requirements and architecting high-performance systems. Collaborate with teams to ensure scalability and operational excellence in complex environments...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Build scalable, high-performance software solutions as part of a dynamic engineering team, leveraging advanced algorithms and cloud-based systems to fulfill mission-critical objectives in a complex an...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's committed to enhancing system reliability and performance. As a Senior Engineer in Site Reliability, you'll drive automation, improve service metrics, and collaborate cross-function...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $171K *

Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform customer quality experiences by serving as a primary liaison, ensuring communication and satisfaction while driving continuous improvement across engineering, manufacturing, and supply chain...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage with customers to enhance quality assurance. Drive root cause analysis and coordinate improvements across teams, ensuring customer satisfaction through effective communication and proactive man...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Support global initiatives by providing innovative Identity solutions and services for enterprises. Collaborate with the engineering team to enhance O365 products, ensuring seamless operations and imp...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Optimize IT solutions by leveraging O365 technologies in a global team setting. Drive process improvements, support complex issues, and enhance customer satisfaction through effective collaboration an...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Empower innovation as you support a global team in enhancing collaboration technology and drive modern identity solutions across Koch Industries while ensuring robust support for O365 products and imp...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining customer support by delivering expert solutions and technical guidance. You'll engage with clients post-sales while driving success in the LATAM region through effective...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead the charge in providing technical expertise to customers in the LATAM region, ensuring successful implementation and optimal use of our solutions while collaborating closely with sales and accoun...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Lead and inspire a founding team of Customer Solutions Engineers, driving exceptional customer outcomes and fostering a collaborative culture in a fast-paced environment that champions growth and tech...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Join our team to deliver expert technical support for cutting-edge EV testing solutions. Drive customer success through troubleshooting, collaboration, and innovative problem-solving in a dynamic, fas...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Lead the charge in maintaining and optimizing systems for a key DOJ client, ensuring reliable operations and data integration while collaborating with various teams to implement effective solutions...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Empower your career by leading high-stakes electrical commissioning projects. Drive results across the full project lifecycle while mentoring junior engineers and engaging with clients to ensure optim...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$103K - $135K *

Champion data center operations to enhance performance, ensure compliance, and lead effective teams. Collaborate with engineers to manage hardware, document processes, and uphold best practices for ef...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Support the EIS Team by managing circuit provisioning for voice and data services. Collaborate across teams to ensure effective service implementations while providing high-quality customer service an...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.