Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $150K *

Empower innovation by developing cutting-edge solutions on custom architectures, enhancing microservices, and harnessing AI to support systems for a vast user base, fostering a collaborative and dynam...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $194K *

Elevate data quality excellence by guiding teams in AI-driven solutions, fostering collaboration, and mentoring peers. Drive strategic oversight of data pipelines while innovating processes to enhance...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $194K *

Champion data excellence as you provide strategic oversight and expertise, driving high-quality output in AI pipelines through mentorship and collaboration across teams to enhance data quality and inn...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $194K *

Lead the charge in ensuring data excellence by guiding project teams with your expertise in AI systems and mentoring junior members, driving innovation in data quality across our human-in-the-loop and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Take ownership of engineering support for Naval Surface Warfare initiatives, ensuring accurate documentation, tracking changes, and maintaining compliance across projects while collaborating with vari...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Champion the development and maintenance of mission-driven applications, enhancing software ecosystems through collaboration and technical expertise. Ensure stability and integration across services w...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Lead risk evaluation and communication across compliance, internal controls, and cyber domains. Collaborate with key partners to ensure alignment with Information Security policies and drive effective...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Build innovative solutions as a Back End Developer, enhancing mission applications through expertise in scripting, containerization, and database management while collaborating with a motivated team t...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Shape the future of technology by developing and sustaining back end capabilities to ensure scalable, reliable services in a dynamic application environment. Leverage modern tools and practices to enh...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Transform application development by creating robust back-end systems. Leverage modern technologies to enhance scalability and reliability while working collaboratively within a dynamic team environme...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$160K - $260K *

Unlock potential by designing and proposing tailored infrastructure solutions that align with customer business objectives, partnering with sales teams and vendors to enhance technology adoption acros...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Transform government missions by providing critical systems administration, support, and problem resolution for IT systems, ensuring secure and efficient operations while contributing to the nation's...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $260K *

Lead system bring-up initiatives across diverse platforms, enabling hardware and memory interactions. Collaborate with engineering teams and customers to troubleshoot issues and enhance performance th...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $260K *

Develop system-level capabilities by driving early activities, debugging failures, and enhancing tools for efficient enablement and analysis across diverse engineering teams and customer engagements...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Unlock potential by leading incident management and technical support for IT operations. Collaborate with teams to enhance monitoring processes and execute operational tasks, ensuring real-time issue...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Drive effective incident resolution by managing production support tasks, enhancing system monitoring, and collaborating across teams to optimize performance and operational efficiency in a fast-paced...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $85K *

Make your mark at the forefront of production support engineering, driving incident management and stakeholder communication. Leverage your expertise in application monitoring and ITIL processes to en...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Engage in providing exceptional IT support services, ensuring reliable end-user assistance and maintenance of IT infrastructure while adhering to SLAs and collaborating with teams to enhance service d...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $85K *

Execute proactive monitoring and swift incident resolution for production environments. Collaborate with offshore teams and stakeholders to optimize system reliability and ensure service excellence th...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Join a team that develops and enhances complex software systems, utilizing innovative technologies and methodologies, to deliver impactful solutions across various domains while mentoring other develo...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$106K - $145K *

Shape the future of healthcare technology by developing innovative solutions that enhance clinical documentation and improve patient care, collaborating with a diverse team to tackle complex challenge...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $192K *

Transform the software infrastructure for innovative robots by collaboratively defining and creating high-performance components. Mentor fellow engineers and tackle system performance issues while ens...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Drive innovative solutions as a Field Applications Engineer, leveraging technical expertise to optimize customer experiences in semiconductor technology. Collaborate globally, enhance problem-solving...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $130K *

Drive regional Field IT Support services, ensuring seamless operations across multiple business units. Provide leadership in project management, asset management, and IT compliance while enhancing tec...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's committed to driving revenue through expert technical support and product demonstrations. Collaborate closely with sales to align solutions with customer needs and elevate their tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.