Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$225K - $275K *

Lead the design and development of a cutting-edge product interface, enhancing user experience for researchers. Own end-to-end features and collaborate closely with users for continuous improvement, e...

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$235K - $260K *

Transform enterprise cloud security by leading end-to-end solutions. Collaborate closely with sales to design and implement robust security architectures that meet top-tier client needs, ensuring seam...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $92K *

Drive efficient technical support and solutions for users, enhancing systems operations. Manage troubleshooting for PCs, printers, and peripherals, while ensuring effective communication and customer...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$62K - $112K *

Drive critical infrastructure management by diagnosing hardware and network issues, executing repairs, and ensuring optimal service delivery. Collaborate with both stakeholders and teams while enhanci...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $163K *

Lead the charge in designing and optimizing complex telecommunications systems, ensuring adherence to security protocols and enterprise standards while mentoring junior engineers and interfacing with...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$88K - $105K *

Drive innovative network engineering solutions throughout the life cycle of tactical capabilities, ensuring optimal performance, security, and integration of systems in defense applications, while col...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance IT operational excellence by leading teams in cybersecurity and datacenter management, ensuring compliance and efficient support for military information systems while fostering personnel deve...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Shape your career as a Senior Solutions Engineer, delivering complex client solutions through innovation, collaboration, and technical expertise across diverse development platforms and tools...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K *

Elevate customer satisfaction by leading a dynamic team of Support Specialists, ensuring optimal service delivery post-product implementation while driving retention and growth across our customer bas...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Unlock potential by driving system engineering excellence through design, integration, and comprehensive documentation within a collaborative team. Engage with stakeholders to ensure quality deliverab...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $125K *

Contribute to the security and performance of critical systems by leveraging your expertise in system engineering and administration. Collaborate with a dedicated team to ensure compliance and integri...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $234K *

Lead the charge in developing cutting-edge audio/video software for cinema, ensuring real-time security and innovative technology integration across embedded platforms while guiding a talented enginee...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$126K - $137K *

Join us to enhance cloud and network system reliability and performance. Automate tasks, monitor environments, and collaborate on advanced tooling to ensure optimal functioning of our GCP-based data p...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead IT operations, managing technical teams to support and enhance cybersecurity initiatives, ensuring compliance, and overseeing complex data center environments for military information systems ope...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$132K - $166K *

Transform customer engagement by interfacing on operations, demand fulfillment, and logistics management, ensuring exceptional service and alignment throughout the supply chain to achieve optimal perf...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $155K *

Elevate your engineering prowess by developing cutting-edge firmware solutions. Engage cross-functionally to enhance server performance and reliability while utilizing advanced tools in a collaborativ...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$136K - $194K *

Empower progress by designing, automating, and maintaining secure cloud infrastructure. Drive reliability and efficiency across Microsoft Azure and GCP environments while enhancing collaboration and i...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$136K - $194K *

Join a team that designs and maintains secure cloud infrastructure, emphasizes automation and reliability, and transforms scalable solutions in Azure and GCP environments while adhering to federal com...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage directly with enterprise customers to architect and deploy scalable solutions within a global network. Drive technical success from inception through to production, ensuring high-impact outcome...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Innovate by collaborating with engineering teams to define and implement comprehensive testing strategies that ensure product integrity and compliance with industry standards, while enhancing overall...

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$81K - $108K *

Empower customer satisfaction by calibrating and repairing RF test equipment. Utilize your technical expertise to diagnose issues, manage workloads, and mentor team members while ensuring compliance w...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$151K - $227K *

Unlock potential by architecting scalable AI solutions on Kubernetes. Collaborate with global teams to enhance platform services, manage complex production issues, and implement observability systems...

Vancouver, BCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $220K *

Advance your career while driving software assurance and cybersecurity evaluations. This role emphasizes supply chain analysis, risk assessment, and collaboration with stakeholders to safeguard nation...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$75K - $101K *

Help us ensure excellence in quality control by managing audits, corrective actions, and compliance with ISO standards, while collaborating across departments to develop proactive solutions in a dynam...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.