In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$85K - $115K *
Transform telecommunications support by enhancing next-gen 9-1-1 systems. Collaborate with teams on design and troubleshooting, ensuring high availability and effective documentation of VoIP networks...
Yesterday
Sr. Manager - Customer Operations & Support
$100K - $130K *
Lead the charge in enhancing customer operations by driving excellence and coordinating efforts across teams. You'll oversee a dynamic team to optimize order management, improve customer experience, a...
2 weeks ago
Telecom Engineer-Fixed Network
$80K - $110K *
Champion innovation in telecom infrastructure by managing FTTH, Civil, ISP, and OSP projects. Drive successful project delivery through collaboration and leadership across teams, ensuring timelines an...
5 days ago
Lead Software Development Engineer
$118K - $219K *
Join a team that's shaping innovative SaaS solutions by leveraging your extensive software development expertise, mentoring junior engineers, and guiding technical direction in a dynamic Agile environ...
Reposted 2 weeks ago
Senior System Administrator (TTO3)
$100K - $130K *
Support and optimize HPC environments, ensuring system integrity and efficiency. Manage daily operations, troubleshoot issues, and provide excellent service to enhance IT system performance and reliab...
1 week ago
Security Engineer, Detection Engineering
$100K - $130K *
Join a dynamic Security Operations team to innovate high-fidelity detection solutions across diverse environments, enhancing security posture and threat response through automation and collaboration...
5 days ago
IT Engineer - Cloud & Identity
$115K - $125K *
Lead the charge in engineering cloud identity solutions for 300+ users across multiple locations. Own the complete identity lifecycle from SSO to MFA governance, while improving cloud productivity and...
Yesterday
Senior Data Center Security Operations Technician
$75K - $95K *
Oversee onsite data center security operations, providing technical support and incident response for critical environments. Ensure operational readiness, maintain system uptime, and enforce complianc...
1 week ago
$90K - $120K *
Shape client experiences as a Pre Sales Consulting Engineer, advising financial institutions on tailored digital banking solutions, conducting demos, and collaborating with sales and product teams to...
Reposted 6 days ago
$80K - $90K *
Provide exceptional technical support for motors, generators, and controls. Collaborate cross-functionally and ensure timely resolution of customer issues while promoting strong relationships and cust...
1 week ago
Senior Customer Success Manager
$90K - $120K *
Engage with clients to enhance success strategies, foster strong relationships, and provide top-notch customer support. As a vital leader, optimize engagements and drive retention through effective co...
3 weeks ago
$90K - $120K *
Champion testing excellence by developing automated scripts, ensuring software accuracy and compliance, while collaborating with cross-functional teams to optimize project outcomes and client satisfac...
Today
Member of Technical Staff - Technical Writer
$120K - $150K *
Optimize developer engagement by creating compelling technical content, managing social channels, and supporting documentation to enhance understanding of complex AI and systems concepts while driving...
1 week ago
CFD Application Support Engineer
$119K - $132K *
Drive customer success by providing expert CFD application support and resolving technical issues, while training users and enhancing modeling techniques to meet engineering needs effectively across m...
3 weeks ago
Manufacturing Engineer - Process and Reliability
$75K - $95K *
Elevate manufacturing performance by leading preventative and predictive maintenance initiatives, optimizing processes, and driving continuous improvement for enhanced quality and efficiency in produc...
3 weeks ago
$104K - $157K *
Join a team that's focused on enhancing operational security through incident response, technical troubleshooting, and compliance reviews, ensuring customers receive expert guidance and support in cyb...
Reposted 2 days ago
Software Engineer/Developer FSP
$90K - $120K *
Tackle challenging software projects by leveraging your programming expertise. Collaborate in a dynamic environment to design and implement enterprise applications, while focusing on DevOps practices...
6 days ago
Senior Sales Engineer - Major Accounts
$100K - $130K *
Join a team that's redefining enterprise solutions by collaborating with sales and customers. In this role, you will educate partners, design technical solutions, and leverage AI technologies to enhan...
3 weeks ago
$200K - $240K *
Engage as the technical strategist in dynamic sales cycles, driving solution design and technical execution. You will partner closely with AEs to enhance deal strategies, deliver impactful demos, and...
2 weeks ago
$200K - $240K *
Empower the sales team by leading technical engagements, architecting solutions, and driving enterprise deals forward. Collaborate closely with Account Executives to deliver tailored demos, execute PO...
3 weeks ago
$90K - $120K *
Join a team that integrates electrical engineering expertise to develop and enhance complex systems, ensuring effective implementation, testing, and documentation while adhering to industry standards...
4 days ago
$85K - $110K *
Analyze and improve test systems and processes as a technical lead, driving robust testing strategies for new product introductions and volume production while fostering a culture of continuous improv...
6 days ago
Senior Coordinator, Site Outage
$122K - $150K *
Champion operational excellence by managing shutdowns for mill maintenance, ensuring safety compliance, optimizing resources, and leading a skilled planning team to enhance efficiency and cost-effecti...
3 weeks ago
$100K - $130K *
Drive the design and implementation of complex network infrastructure and security protocols, ensuring high availability, scalability, and compliance with NIST standards. Collaborate across teams to e...
6 days ago
Product Test Development Engineer
$168K - $241K *
Lead product testing initiatives in Silicon Operations, ensuring high-quality delivery of cutting-edge ASICs through collaboration with cross-functional teams and management of manufacturing quality i...
Reposted 2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.