Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $115K *

Accelerate IT support excellence across multiple offices by leading complex technical operations and managing projects. Mentor team members while coordinating effective solutions to enhance service de...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Champion endpoint management excellence by leading lifecycle operations across Windows, virtual, and mobile devices, ensuring security and compliance in a highly regulated environment while mentoring...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the development of a cutting-edge AI Customer Success function, shaping the playbook and enhancing customer engagements for key sectors including cyber and national security, ensuring sustainable...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$87K - $108K *

Empower our cloud integrity by designing and securing architectures in Azure and SaaS applications. Collaborate with teams to ensure compliance, enhance security capabilities, and respond to incidents...

Markham, ONIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$225K - $275K *

Accelerate progress at the forefront of cloud security, collaborating closely with engineering teams to embed security within distributed systems. Shape robust protocols while leveraging AI to enhance...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Launch a transformative Customer Success initiative focused on AI-driven solutions, managing sophisticated customer portfolios, defining success metrics, and creating onboarding playbooks to enhance c...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Advance the reliability and efficiency of GPU clusters, ensuring that our research and product teams have a stable, secure physical infrastructure while managing hardware operations and network admini...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Join a dynamic team leveraging your engineering expertise to enhance manufacturing processes, drive innovation, and ensure the integrity of fiber-sensor production while collaborating across technical...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $230K *

Lead critical software development efforts for SIGINT and cyber systems. Empower teams by optimizing Java applications for both Windows and Linux, troubleshooting integrated systems, and collaborating...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $130K *

Champion the delivery of commissioning services for data center projects by overseeing technical installations and providing solutions to optimize building systems while fostering positive client rela...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$250K - $300K *

Collaborate to enhance developer productivity through robust CI pipelines, verification systems, and efficient internal tooling, creating scalable solutions that empower both engineers and AI agents i...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $165K *

Grow innovative systems engineering solutions to meet user needs, leading design and development initiatives within a collaborative environment. Engage with stakeholders while ensuring the technical i...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$169K - $253K *

Lead the charge in technical direction for engineering programs, ensuring design, development, and delivery of advanced systems while collaborating with multidisciplinary teams to adhere to quality st...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$144K - $209K *

Develop innovative solutions for HVAC and mechanical systems in data centers. Manage design, construction, and operational support, ensuring efficiency, compliance, and high-quality delivery across co...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Engage as a key member of the Red Team, leveraging your expertise to identify security gaps in cloud and corporate infrastructure while collaborating to enhance detection capabilities and overall secu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $173K *

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $165K *

Unlock potential by leading engineering delivery projects that ensure excellence in execution and governance, guiding diverse teams to meet client objectives through strong communication and technical...

Ottawa, ONHybrid

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Engage with customers post-sale, driving onboarding and utilization of a dynamic platform. Collaborate with engineering teams to troubleshoot technical issues, ensuring successful adoption and scaling...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Deliver exceptional support at every stage of the customer journey, ensuring successful adoption of cutting-edge machine learning solutions while troubleshooting and enhancing user experience in a fas...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $209K *

Transform the data center landscape by overseeing mechanical systems' design, construction, and compliance. Collaborate with diverse teams to ensure high-quality, efficient solutions while enhancing o...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$144K - $209K *

Explore a pivotal role in driving innovation and excellence in HVAC and mechanical systems for mission-critical facilities. Collaborate with cross-functional teams to ensure project success and operat...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $177K *

Champion the success of customers by leveraging your expertise in embedded systems and wireless technologies, while driving innovative solutions in application design. Collaborate across teams and ens...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $177K *

Empower customers by providing expert guidance on embedded application designs. Leverage technical knowledge and communication skills to drive successful implementations and articulate product value...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Transform your career by leading an innovative engineering team while directly contributing to code and technical decisions. Collaborate across functions to drive AI-native development and promote a h...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.