Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Unlock potential by joining our team as a Senior Mechanical Engineer, focusing on innovative HVAC and cooling system designs for data centers. Drive projects with expertise in energy efficiency, redun...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Take ownership of innovative HVAC system designs for data centers, ensuring efficiency and reliability. Collaborate globally on high-profile projects while traveling for client interactions and crucia...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Join a dynamic team to design and optimize HVAC systems for cutting-edge data centers. Utilize innovative engineering solutions and collaborate globally on high-profile projects while advancing your c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$108K - $130K *

Lead the charge in designing innovative HVAC systems for mission-critical data centers, ensuring energy efficiency, optimal airflow, and redundancy. Collaborate globally on high-profile projects while...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Drive innovation in data center HVAC system design, ensuring optimal performance while enhancing efficiency and sustainability. Collaborate cross-functionally to deliver resilient and fault-tolerant s...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Pioneer innovative HVAC solutions for data centers, ensuring optimal design, performance, and energy efficiency through expert collaboration, advanced simulations, and cutting-edge technology for glob...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Help us elevate data center performance through advanced HVAC design and analysis. Collaborate with global teams on cutting-edge projects while ensuring energy efficiency and system resilience, all wi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$132K - $198K *

Transform customer experiences by diagnosing complex issues and providing innovative solutions as part of a talented engineering team. Collaborate closely across departments to enhance product reliabi...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $113K *

Analyze cloud usage metering and cost management, optimizing customer spend across product lines. Engage cross-functionally to resolve billing issues and enhance visibility, driving effective solution...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer innovative low-voltage physical security systems, translating customer needs into detailed, compliant designs. Collaborate across teams and engage in project management to ensure optimal secu...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $105K *

Collaborate with cross-functional teams to deliver custom test solutions, enhancing customer relationships and driving technical sales proposals from concept to execution, ensuring alignment between e...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Contribute to a dynamic team as a Support Engineer, solving complex technical issues for law enforcement clients. Engage with product updates, provide customer support, and enhance operational efficie...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Design low-latency network topologies and manage connectivity for trading systems. Collaborate with cross-functional teams to enhance performance and automation, while owning firewall policies and inc...

Montreal, QCIn-Person

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage in shaping high-performance network infrastructure for trading systems, ensuring low-latency connectivity, and making critical architectural decisions. Collaborate with engineering teams to sol...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Advance your career by owning the network infrastructure that powers trading systems, focusing on low-latency design, troubleshooting, and automation. Collaborate with engineers while making impactful...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining network infrastructure for trading systems. You'll design and manage low-latency connections, optimizing performance and ensuring reliability in a fast-paced, hands-on en...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate network performance by designing and managing low-latency trading infrastructures. Collaborate with engineers to enhance connectivity and maintain robust systems while taking ownership of inci...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $110K *

Join a dynamic team to design and secure innovative hybrid cloud network infrastructures across Azure and AWS, ensuring reliable connectivity and supporting enterprise modernization initiatives while...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's unlocking the potential of our voice AI platform by scaling technical solutions for enterprise customers, enhancing sales processes, and driving impactful customer support through c...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Join a dynamic team to design, manage, and secure scalable cloud networks, driving automation and performance monitoring while ensuring robust connectivity and security across virtual infrastructures...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Empower our founders' voices by crafting compelling technical content and enhancing their presence. Engage with developers authentically through social media and speaking engagements, shaping executiv...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $195K *

Shape innovative solutions through comprehensive systems engineering and integration support for complex intelligence programs. Collaborate with diverse stakeholders to manage requirements, facilitate...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$200K - $400K *

Innovate the future of AI reliability by designing efficient, observable systems that enhance operational simplicity and drive improvements in incident response and availability at scale. Make a direc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in managing top-tier VTC systems globally, ensuring seamless communication and troubleshooting for high-stakes environments while providing expert guidance and support to users across...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Advance your career by managing diverse data center and telecom projects, ensuring they are delivered on time, within budget, and to the highest safety standards. Foster strong collaboration with team...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.