Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$85K - $115K *

Transform telecommunications support by enhancing next-gen 9-1-1 systems. Collaborate with teams on design and troubleshooting, ensuring high availability and effective documentation of VoIP networks...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in enhancing customer operations by driving excellence and coordinating efforts across teams. You'll oversee a dynamic team to optimize order management, improve customer experience, a...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $110K *

Champion innovation in telecom infrastructure by managing FTTH, Civil, ISP, and OSP projects. Drive successful project delivery through collaboration and leadership across teams, ensuring timelines an...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$118K - $219K *

Join a team that's shaping innovative SaaS solutions by leveraging your extensive software development expertise, mentoring junior engineers, and guiding technical direction in a dynamic Agile environ...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Support and optimize HPC environments, ensuring system integrity and efficiency. Manage daily operations, troubleshoot issues, and provide excellent service to enhance IT system performance and reliab...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Join a dynamic Security Operations team to innovate high-fidelity detection solutions across diverse environments, enhancing security posture and threat response through automation and collaboration...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $125K *

Lead the charge in engineering cloud identity solutions for 300+ users across multiple locations. Own the complete identity lifecycle from SSO to MFA governance, while improving cloud productivity and...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Oversee onsite data center security operations, providing technical support and incident response for critical environments. Ensure operational readiness, maintain system uptime, and enforce complianc...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape client experiences as a Pre Sales Consulting Engineer, advising financial institutions on tailored digital banking solutions, conducting demos, and collaborating with sales and product teams to...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Provide exceptional technical support for motors, generators, and controls. Collaborate cross-functionally and ensure timely resolution of customer issues while promoting strong relationships and cust...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Engage with clients to enhance success strategies, foster strong relationships, and provide top-notch customer support. As a vital leader, optimize engagements and drive retention through effective co...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Champion testing excellence by developing automated scripts, ensuring software accuracy and compliance, while collaborating with cross-functional teams to optimize project outcomes and client satisfac...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $150K *

Optimize developer engagement by creating compelling technical content, managing social channels, and supporting documentation to enhance understanding of complex AI and systems concepts while driving...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $132K *

Drive customer success by providing expert CFD application support and resolving technical issues, while training users and enhancing modeling techniques to meet engineering needs effectively across m...

3 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$75K - $95K *

Elevate manufacturing performance by leading preventative and predictive maintenance initiatives, optimizing processes, and driving continuous improvement for enhanced quality and efficiency in produc...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$104K - $157K *

Join a team that's focused on enhancing operational security through incident response, technical troubleshooting, and compliance reviews, ensuring customers receive expert guidance and support in cyb...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Tackle challenging software projects by leveraging your programming expertise. Collaborate in a dynamic environment to design and implement enterprise applications, while focusing on DevOps practices...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Join a team that's redefining enterprise solutions by collaborating with sales and customers. In this role, you will educate partners, design technical solutions, and leverage AI technologies to enhan...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $240K *

Engage as the technical strategist in dynamic sales cycles, driving solution design and technical execution. You will partner closely with AEs to enhance deal strategies, deliver impactful demos, and...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $240K *

Empower the sales team by leading technical engagements, architecting solutions, and driving enterprise deals forward. Collaborate closely with Account Executives to deliver tailored demos, execute PO...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that integrates electrical engineering expertise to develop and enhance complex systems, ensuring effective implementation, testing, and documentation while adhering to industry standards...

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K - $110K *

Analyze and improve test systems and processes as a technical lead, driving robust testing strategies for new product introductions and volume production while fostering a culture of continuous improv...

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$122K - $150K *

Champion operational excellence by managing shutdowns for mill maintenance, ensuring safety compliance, optimizing resources, and leading a skilled planning team to enhance efficiency and cost-effecti...

Logan Lake, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $130K *

Drive the design and implementation of complex network infrastructure and security protocols, ensuring high availability, scalability, and compliance with NIST standards. Collaborate across teams to e...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $241K *

Lead product testing initiatives in Silicon Operations, ensuring high-quality delivery of cutting-edge ASICs through collaboration with cross-functional teams and management of manufacturing quality i...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.