Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $140K *

Lead innovative software development initiatives leveraging 20 years of expertise. Collaborate on complex projects utilizing advanced technologies to deliver exceptional solutions. Join a dynamic team...

4 days ago

  •   15+ years exp.  •   Aerospace & Defense

$94K - $110K *

Explore advanced networking solutions to ensure operational stability, security, and performance. Work collaboratively to troubleshoot issues, optimize systems, and embrace emerging technologies for a...

Ottawa, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $160K *

Shape enterprise platform solutions by owning the full lifecycle, driving improvements, and leveraging AI to enhance technical problem-solving. Collaborate across teams to design scalable systems that...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $110K *

Support the stability and performance of mission-critical networking solutions. Leverage technical expertise and collaboration skills to optimize network infrastructure, improve operational efficiency...

Calgary, ABIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Join a team that's at the forefront of semiconductor process development, optimizing cutting-edge equipment for advanced logic and memory applications. Engage with clients to enhance adoption and qual...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's dedicated to enhancing product reliability by leading the resolution of field performance issues. Drive technical improvements across Engineering, Service, Quality, and Operations...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform product reliability by leading issue resolution initiatives across Engineering, Service, and Quality, utilizing field data to drive systemic improvements. Engage in root cause analysis and c...

Lucan, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $137K *

Champion customer experience by leading regional support operations, optimizing service quality, and driving team performance through effective leadership and partnerships with cross-functional teams...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Analyze and enhance product reliability by managing the lifecycle of issue resolution. Collaborate across engineering, service, and operations to translate field data into systematic improvements and...

Guelph, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Analyze field performance data and drive improvements across Engineering, Service, Quality, and Operations. Collaborate on issue resolution from detection through corrective action, enhancing product...

Markham, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Partner with us to enhance product reliability through technical triage, cross-functional collaboration, and data-driven improvements. Drive defect resolution and engineering standards while ensuring...

Concord, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Shape the future of cloud applications by designing innovative AWS solutions, developing stateful apps, and streamlining validation processes for IVR systems in a dynamic and collaborative environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $190K *

Transform client relationships by providing expert technical solutions and integration services. Collaborate across teams to ensure seamless implementations and drive client success in Financial Crime...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive a high-performing team of Field Engineers, ensuring customer success through onboarding, implementation, and technical enablement initiatives. Collaborate with cross-functional teams to enhance...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Elevate your career by driving technical solutions, managing deployments, and enhancing support processes while collaborating closely with teams to ensure quality and long-term maintainability in a dy...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Unlock potential by crafting technical documentation that ensures engineering excellence and operational efficiency. Collaborate with experts to produce high-quality deliverables while meeting tight d...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Join our team as a System Administrator to manage and support systems for driver identification solutions. You'll ensure reliability, perform troubleshooting, and implement security measures while col...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K *

Deliver exceptional technical service by installing, troubleshooting, and training on packaging equipment with a focus on customer satisfaction and support for control systems. Cultivate new business...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Support our North American Service Delivery by managing critical systems. You will play a key role in installation, maintenance, and troubleshooting while ensuring compliance with security policies an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$161K - $241K *

Empower enterprise delivery by leading QA initiatives across complex programs, ensuring high-quality outcomes through strategic governance, defect management, and cross-functional collaboration to dri...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$161K - $241K *

Lead enterprise-wide QA initiatives by orchestrating testing for complex transformation programs. Collaborate with business stakeholders to ensure quality delivery through governance, defect managemen...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Unlock potential by driving sales success as a Sales Engineer, leveraging your expertise in data center solutions, technical sales support, and customer engagement. Collaborate across teams to deliver...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$83K *

Shape the future of packaging technology by providing top-notch technical support, installations, and training on advanced Syntegon equipment, ensuring customer satisfaction and fostering business gro...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive customer success by optimizing onboarding, adoption, and renewals while fostering strong relationships and identifying growth opportunities. Collaborate with cross-functional teams to achieve de...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that's focused on driving cost savings and quality assurance in mechanical engineering. Collaborate globally to innovate and streamline sourcing strategies while maintaining high productio...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.