Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$68K - $147K *

Join a team that's dedicated to solving technical challenges for customers across North America. Provide advanced troubleshooting and support, ensuring exceptional service while collaborating with eng...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Develop and enhance application support processes by collaborating with teams to troubleshoot Linux and Windows systems, ensuring seamless deployment and operation in AWS environments...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Join a team that's focused on enhancing user experience through exceptional IT support, lifecycle management, and proactive solutions in a dynamic financial environment. Your technical and interperson...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Empower customers by providing expert technical support and training for Routing Protocols. Solve complex network issues, collaborate with teams, and ensure satisfaction through analytical problem-sol...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $135K *

Optimize technical support operations by diagnosing and resolving customer issues for DTS hardware and software systems, ensuring high satisfaction and contributing to product improvements through cro...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $93K *

Drive client success by providing technical support in electrical systems across North America and beyond. Collaborate with cross-functional teams and deliver solutions that enhance operational effici...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $160K *

Empower customer support success as a Networks and Communications Engineer, leveraging advanced technical skills to provide L3 support, lead training initiatives, and drive solutions in Grid Automatio...

Markham, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$71K - $97K *

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $160K *

Innovate as a Business Support Engineer, driving AI-powered solutions while providing engineering support. Collaborate globally to enhance partner integrations, optimize troubleshooting, and improve o...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$101K - $159K *

Join our team to provide exceptional technical support for AI Security solutions, managing escalations and troubleshooting issues while collaborating with customers through various channels to ensure...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Advance your career by leveraging your expertise in onsite support services, collaboration, and technical troubleshooting. Join a dynamic team focused on delivering exceptional service in hardware and...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $191K *

Champion operational excellence by managing technical engineering support teams, driving training initiatives, and fostering cross-functional partnerships to enhance product reliability and customer s...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $144K *

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$154K - $192K *

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $115K *

Lead the charge in developing manufacturing processes and production layouts. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance from prototype to f...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate the advisor experience by guiding seamless onboarding and platform use for the next-gen Investor Solution, collaborating closely with cross-functional teams to ensure effective support and con...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $110K *

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Lead the Technical Support team, driving product improvement and customer satisfaction while ensuring efficient resource management and cross-functional collaboration within a dynamic environment focu...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a team that's committed to optimizing production support operations, managing cross-functional projects, and overseeing a dedicated team to enhance the efficiency of a cutting-edge semiconductor...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $145K *

Tackle high-impact Trade Support challenges, ensuring a stable, fast production trading environment through real-time monitoring, incident resolution, and collaboration with various teams to meet goal...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $118K *

Develop and enhance technical support for RF Power products. Engage with engineering teams, ensure serviceability, and provide training while supporting product launches and addressing customer querie...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $118K *

Tackle complex technical challenges in support of robotic systems, collaborating with customers and internal teams to ensure performance and reliability, while driving long-term solutions through trou...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.