Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$86K - $143K *

Deliver exceptional technical support for executives, managing technology needs, ensuring seamless operations and high confidentiality. This role requires strong expertise in IT environments and a com...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's committed to optimizing production support operations, managing cross-functional projects, and overseeing a dedicated team to enhance the efficiency of a cutting-edge semiconductor...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Join a team that's committed to providing expert technical support, driving product improvements, and ensuring seamless transitions from design to service while collaborating with cross-functional tea...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $82K *

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's pioneering energy efficiency solutions through expert engineering. Lead technical strategies for retro-commissioning projects, optimize systems, and mentor staff to ensure successfu...

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $172K *

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $83K *

Advance your career by providing critical support for systems installation, maintenance, and troubleshooting. Collaborate with teams to optimize hardware and software performance while ensuring effici...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer exceptional customer experiences by providing 24/7 technical support, resolving network issues, and maintaining high satisfaction. Develop strong relationships while ensuring compliance with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Elevate your technical expertise by providing top-tier support to clients, managing complex network issues, and collaborating with internal teams. Optimize customer experiences while expanding your sk...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $139K *

Optimize technical support for government and commercial systems, driving customer satisfaction through remote and onsite assistance in a collaborative environment. Engage with diverse teams to ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$88K - $139K *

Join a team that's pivotal in delivering technical support for cutting-edge satellite systems. Engage in hands-on troubleshooting, customer interactions, and ensure optimal network performance for bot...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $90K *

Advance your career as an IT Support Engineer, delivering critical tech solutions for small to mid-sized businesses. Collaborate with a skilled team to tackle complex issues while assisting clients wi...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to support a cutting-edge financial applications platform, driving real-time solutions for pricing and risk management while collaborating closely with developers and analysts to e...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $140K *

Join our Engineering team to oversee technical escalations, ensuring the reliability of our platform. You will collaborate cross-functionally to prevent issues, enhance processes, and elevate customer...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Grow your career with us as you play a key role in application support for critical financial services projects. Collaborate with teams to troubleshoot issues, ensure system reliability, and enhance p...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform complex IT challenges into streamlined solutions as a senior resource, providing advanced support across multiple technologies while enhancing IT processes for a seamless operational experie...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join our team to deliver advanced technical support for complex truck issues. Utilize your expertise in electrical systems and problem-solving to collaborate with dealers and customers, ensuring high...

4 days ago

  •   8 - 10 years exp.  •   Transportation

$111K - $128K *

Unlock potential by providing advanced technical support for complex customer issues. Collaborate with internal teams and clients to enhance system efficiency, ensure satisfaction, and drive process i...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $205K *

Partner with us to deliver exceptional technical support for timing and synchronization solutions, leveraging your expertise to troubleshoot, analyze data, and ensure customer satisfaction in high-sta...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.