Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$175K - $250K *

Drive customer success by deploying AI/ML solutions on high-performance GPU infrastructure. Collaborate with enterprise customers to optimize workloads and facilitate technical onboarding in a hands-o...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$128K - $176K *

Unlock potential by guiding semiconductor products through their lifecycle, providing customer support, troubleshooting complex systems, and collaborating with R&D for innovative solutions in cutting...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Empower customers by ensuring seamless adoption of technology solutions. Collaborate cross-functionally to understand user needs, drive product engagement, and enhance customer satisfaction. Help unlo...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$175K - $200K *

Design and develop cloud-based applications and services to support SIGINT and cyber solutions. Collaborate across front-end and back-end engineering, using modern technologies in a dynamic team envir...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $95K *

Elevate field service operations by leading complex tasks in medium- and high-voltage switchgear systems. You'll ensure safety, mentor junior staff, and enhance customer satisfaction through quality e...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$250K - $300K *

Optimize customer support by designing processes and systems to ensure seamless escalations and ownership of tickets, driving down response times and improving accountability across teams for a superi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$103K - $129K *

Innovate testing processes to enhance product reliability by designing and executing complex EMC test plans. Collaborate with teams, troubleshoot EMI issues, and ensure regulatory compliance. Lead and...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Unlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Op...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Lead the charge in optimizing high-power test cell operations, ensuring maximum asset availability and EHS compliance while managing team development, strategic planning, and infrastructure upgrades t...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$188K - $235K *

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Join our team to lead and enhance service operations, optimizing productivity, fostering teamwork, and ensuring exceptional customer experiences. Collaborate with cross-functional teams and uphold our...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$155K - $185K *

Empower cutting-edge satellite operations by crafting resilient networking architectures. Define strategies to connect systems and enhance performance across production and global operations, ensuring...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Empower infrastructure growth by building, maintaining, and troubleshooting systems. Engage in frequent travel to deliver expertise in system installation and support while collaborating with a skille...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Manage ISS Guidance, Navigation, and Control (GN&C) mission engineering support, leveraging expertise in navigation systems, programming, and problem-solving to ensure successful crewed space operatio...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$99K - $137K *

Transform operational excellence and stability for clients as you engineer Azure-based SaaS environments. Collaborate with teams to drive automation, enhance reliability, and manage critical infrastru...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Support and enhance IT infrastructure to ensure seamless operation of Microsoft 365 services and collaboration tools. Collaborate across teams to drive system performance, provide user support, and im...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $154K *

Innovate your career with hands-on enterprise network engineering. Oversee lab operations, validate technologies, and collaborate with vendors to ensure production-ready designs and configurations tha...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $201K *

Elevate project delivery by leading cross-functional teams, optimizing processes, and driving technical solutions for high-impact projects. Collaborate with engineering teams to ensure effective execu...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Champion advanced imaging by enhancing serviceability and technical collaboration. Drive product lifecycle improvements, streamline support processes, and positively impact healthcare through innovati...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$98K - $163K *

Elevate engineering excellence by driving design improvements in existing products. This role encompasses sustaining engineering efforts to enhance performance, safety, compliance, and cost while ensu...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $140K *

Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delive...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $220K *

Optimize design verification for cutting-edge ASICs in satellite and wireless telephony. Leverage your expertise in Verilog, SystemVerilog, and UVM to enhance our verification environment and contribu...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a team that's pivotal in supporting on-orbit operations for the International Space Station. Utilize your engineering expertise to develop essential flight products and contribute to dynamic even...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $243K *

Optimize your career with a leading edge-to-cloud company, delivering pre and post-sales support for enterprise networking solutions. Work with a diverse team and utilize your technical expertise to e...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$200K - $240K *

Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.