In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Staff Solutions Engineer (NYC)
$175K - $250K *
Drive customer success by deploying AI/ML solutions on high-performance GPU infrastructure. Collaborate with enterprise customers to optimize workloads and facilitate technical onboarding in a hands-o...
6 days ago
$128K - $176K *
Unlock potential by guiding semiconductor products through their lifecycle, providing customer support, troubleshooting complex systems, and collaborating with R&D for innovative solutions in cutting...
1 week ago
Technical Customer Success Analyst- US Based (Hybrid)
$70K - $95K *
Empower customers by ensuring seamless adoption of technology solutions. Collaborate cross-functionally to understand user needs, drive product engagement, and enhance customer satisfaction. Help unlo...
3 weeks ago
$175K - $200K *
Design and develop cloud-based applications and services to support SIGINT and cyber solutions. Collaborate across front-end and back-end engineering, using modern technologies in a dynamic team envir...
3 weeks ago
$75K - $95K *
Elevate field service operations by leading complex tasks in medium- and high-voltage switchgear systems. You'll ensure safety, mentor junior staff, and enhance customer satisfaction through quality e...
2 weeks ago
$250K - $300K *
Optimize customer support by designing processes and systems to ensure seamless escalations and ownership of tickets, driving down response times and improving accountability across teams for a superi...
3 weeks ago
$103K - $129K *
Innovate testing processes to enhance product reliability by designing and executing complex EMC test plans. Collaborate with teams, troubleshoot EMI issues, and ensure regulatory compliance. Lead and...
4 weeks ago
$120K - $150K *
Unlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Op...
Reposted 2 days ago
Engineering Support Supervisor
$90K - $120K *
Lead the charge in optimizing high-power test cell operations, ensuring maximum asset availability and EHS compliance while managing team development, strategic planning, and infrastructure upgrades t...
1 week ago
Senior Customer Engineer, Federal
$188K - $235K *
Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...
2 weeks ago
Product Support Operations Manager
$75K - $95K *
Join our team to lead and enhance service operations, optimizing productivity, fostering teamwork, and ensuring exceptional customer experiences. Collaborate with cross-functional teams and uphold our...
1 week ago
$155K - $185K *
Empower cutting-edge satellite operations by crafting resilient networking architectures. Define strategies to connect systems and enhance performance across production and global operations, ensuring...
3 weeks ago
$70K - $95K *
Empower infrastructure growth by building, maintaining, and troubleshooting systems. Engage in frequent travel to deliver expertise in system installation and support while collaborating with a skille...
1 week ago
$80K - $110K *
Manage ISS Guidance, Navigation, and Control (GN&C) mission engineering support, leveraging expertise in navigation systems, programming, and problem-solving to ensure successful crewed space operatio...
6 days ago
Senior Site Reliability Engineer
$99K - $137K *
Transform operational excellence and stability for clients as you engineer Azure-based SaaS environments. Collaborate with teams to drive automation, enhance reliability, and manage critical infrastru...
1 week ago
IT Administrator (Hybrid Role)
$70K - $95K *
Support and enhance IT infrastructure to ensure seamless operation of Microsoft 365 services and collaboration tools. Collaborate across teams to drive system performance, provide user support, and im...
2 weeks ago
Enterprise Network Lab Engineer
$98K - $154K *
Innovate your career with hands-on enterprise network engineering. Oversee lab operations, validate technologies, and collaborate with vendors to ensure production-ready designs and configurations tha...
3 weeks ago
Sr. Technical Program Manager , Amazon Customer Service
$148K - $201K *
Elevate project delivery by leading cross-functional teams, optimizing processes, and driving technical solutions for high-impact projects. Collaborate with engineering teams to ensure effective execu...
3 weeks ago
$80K - $100K *
Champion advanced imaging by enhancing serviceability and technical collaboration. Drive product lifecycle improvements, streamline support processes, and positively impact healthcare through innovati...
2 weeks ago
$98K - $163K *
Elevate engineering excellence by driving design improvements in existing products. This role encompasses sustaining engineering efforts to enhance performance, safety, compliance, and cost while ensu...
1 week ago
Sr. Engineer - TELCO/Service Provider
$112K - $140K *
Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delive...
1 week ago
$120K - $220K *
Optimize design verification for cutting-edge ASICs in satellite and wireless telephony. Leverage your expertise in Verilog, SystemVerilog, and UVM to enhance our verification environment and contribu...
3 weeks ago
$90K - $120K *
Join a team that's pivotal in supporting on-orbit operations for the International Space Station. Utilize your engineering expertise to develop essential flight products and contribute to dynamic even...
6 days ago
$120K - $243K *
Optimize your career with a leading edge-to-cloud company, delivering pre and post-sales support for enterprise networking solutions. Work with a diverse team and utilize your technical expertise to e...
Reposted 5 days ago
Engagement Director - Microsoft Azure
$200K - $240K *
Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.