Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $130K *

Join a team that's leading complex systems engineering for cutting-edge airborne platforms. You'll provide technical leadership, design solutions, and guide engineering operations to enhance military...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Drive reliability engineering initiatives by shaping systems for performance, security, and observability. Collaborate across teams to enhance platform stability and lead efforts in monitoring, incide...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Optimize operational excellence by bridging legacy and cloud-native systems through automation and development workflows. Collaborate across teams to enhance reliability, performance, and scalability...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$167K - $226K *

Elevate customer experiences by driving innovative product strategies for AI-powered solutions. Collaborate cross-functionally to enhance data insights that empower users and maximize impact, all whil...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Drive development efforts by leveraging expertise in Java and microservices. Collaborate in a hands-on role to deliver robust applications, ensuring quality through effective coding, testing, and inte...

Mississauga, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Lead the charge in optimizing CI/CD processes by leveraging GitHub Actions, Azure DevOps, and automation scripting to enhance deployment efficiency and integration across diverse frameworks and platfo...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Champion the reliability and scalability of a high-performance FX trading platform. Drive architectural enhancements, manage SLOs, and enhance collaboration with development teams to ensure robust, se...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Make your mark at a forward-thinking team focused on maintaining and enhancing the reliability and performance of our critical FX trading platform across diverse technical environments...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Drive the advancement of Virtual Desktop Infrastructure environments, ensuring optimal performance and compliance while supporting DoD missions. Collaborate to design, implement, and maintain mission...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a team that's dedicated to enhancing government services through technical support. Provide crucial Tier 1 Help Desk assistance and manage user accounts while collaborating across multiple applic...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that's pivotal in supporting critical government applications through expert technical support, user management, and operational analysis. Engage in a dynamic environment, enhance your ski...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Champion the optimal performance of critical mechanical and electrical systems within data centers. Drive engineering initiatives, ensure reliability, and collaborate with teams to enhance monitoring...

Today

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Transform the future of data centers by optimizing mechanical and electrical control systems. Collaborate with diverse teams to enhance efficiency and ensure compliance while leading projects that dri...

Today

  •   8 - 10 years exp.  •   Technical Services

$139K - $173K *

Engage with Commercial customers to understand their data needs and leverage our data replication solutions. Collaborate across teams to drive technical validation and ensure customer success througho...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Join a team that champions quality across supply chain and manufacturing operations. Contribute to continuous improvement by collaborating with suppliers, driving investigations, and shaping the quali...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Pioneer innovative network solutions while enhancing best practices and implementing efficient troubleshooting for engineering teams, driving performance in a dynamic environment with global reach and...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Unlock the potential of manufacturing operations by leading the configuration, support, and optimization of the Aptean M2M ERP system. Drive system improvements and ensure seamless integration with en...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform manufacturing operations by leading the design and optimization of Aptean M2M ERP solutions. Drive integration, support enhancements, and collaborate across teams for effective system perfor...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$152K - $197K *

Lead the charge in transforming dealer experiences by driving innovative product management initiatives, focusing on customer solutions and cross-functional collaboration to deliver impactful results...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Transform technical support and system maintenance across production environments, ensuring operational excellence through expert troubleshooting, complex upgrades, and proactive management of service...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Shape the future of enterprise learning solutions by empowering organizations through customer-focused sales engineering, ensuring alignment of technology with growth objectives and driving impactful...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of client experience by leading technical projects for enterprise accounts, ensuring seamless implementation and support while identifying growth opportunities in cloud and security s...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $210K *

Support and elevate service operations across the Americas, leading a dedicated team to enhance customer success through exceptional field service and technical support while ensuring optimal performa...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $150K *

Inspire innovation in quantum computing by collaborating with Sales and R&D to provide tailored solutions that transform customer challenges into opportunities. Drive adoption and bridge the gap betwe...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$74K - $128K *

Join a team that's migrating legacy FactoryLink applications to Siemens WinCC, driving technical excellence and collaborative problem-solving while ensuring high-quality delivery on customer projects...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.