Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$95K - $115K *

Optimize a robust network infrastructure by leveraging your expertise to lead high-level management and maintenance of LAN/WAN systems, ensuring secure, efficient connectivity and anticipating future...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $164K *

Contribute to the delivery of a next-gen network OS by ensuring build reliability, scalability, and security, empowering large-scale development teams and optimizing CI/CD processes for enhanced engin...

Ottawa, ONIn-Person

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and enhance onsite technical support operations, ensuring service quality, team performance, and client satisfaction through effective coordination and coaching. Drive continuous improvement whil...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $180K *

Transform customer experience by providing technical support for AI hardware and software solutions. Collaborate with cross-functional teams to resolve issues, optimize performance, and enhance produc...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $166K *

Help us maintain critical data center operations by managing and troubleshooting complex electrical and mechanical systems while leading a dedicated team to ensure optimal safety, efficiency, and reli...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $164K *

Transform the Airborne Electronic Attack Systems by leading engineering efforts, ensuring collaboration across teams, managing technical requirements, and identifying risks to enhance mission success...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$78K - $102K *

Transform customer interactions by delivering exceptional service and technical support across billing, delinquency management, and general inquiries while maintaining professionalism in a fast-paced...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$92K - $110K *

Join a global team to drive cost-saving strategies and enhance supplier quality. Leverage your mechanical engineering expertise to ensure compliance and quality in product manufacturing while collabor...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$300K - $340K *

The Sales Engineering Manager will lead the sales engineering team at Cyera, collaborating with sales, product, and R&D teams to provide technical expertise and support to customers. This role involve...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Optimize customer support through hands-on installation, maintenance, and repair of ASML systems. Collaborate with engineers and support staff to enhance service quality and drive customer satisfactio...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $175K *

Grow your career with an opportunity to lead multidisciplinary teams in delivering innovative engineering solutions on time and within budget, while enhancing your expertise in design and proposal dev...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$171K - $205K *

Join a team that's dedicated to driving customer success by delivering technical expertise and tailored solutions. You'll partner with cross-functional teams to enhance our AI-powered offerings while...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $227K *

Join our vibrant Customer Solutions Team to champion customer success through technical expertise, driving value across the sales cycle by partnering with Product, R&D, and Engineering for AI-powered...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a dynamic team to enhance DevOps processes, automate deployment, and ensure high-quality application performance across environments. Collaborate with key stakeholders to refine strategies and ma...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $203K *

Support our editorial teams by managing technical workflows and systems to ensure smooth news production and delivery. Employ strong technical expertise and collaboration skills while addressing and r...

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $110K *

Transform Life Sciences application support by overseeing vendor operations and ensuring seamless integration, validation, and user service for scientific applications. Drive tech advancements while m...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $130K *

Join a team that supports and enhances life sciences applications, focusing on Translational Sciences and Clinical Data Management. This role involves technical oversight, user support, and cross-func...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$126K - $170K *

Drive innovation by designing and maintaining hybrid cloud infrastructure for global media production and post-production, ensuring performance, scalability, and reliability across diverse environment...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Join a pioneering customer success team to enhance user experience on our AI simulation platform. Leverage your technical expertise to build relationships, drive customer satisfaction, and shape the f...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Advance data center operations by ensuring high availability through effective engineering practices. Collaborate on maintenance, incident response, and documentation to uphold excellence in mission-c...

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Transform healthcare by providing expert service and repair for advanced imaging systems. Ensure optimal functionality and maintain critical customer relationships through effective communication and...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$215K - $358K *

Lead the design and delivery of cutting-edge technological solutions in a dynamic environment. Collaborate on AI/ML data center networking projects while supporting pre-sales and post-sales initiative...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $228K *

Unlock customer potential by leveraging high-speed digital and optical technologies. As a key technical resource, you will influence sales through expert demonstrations, tailored solutions, and collab...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$162K - $270K *

Join a team that's focused on delivering high-speed digital and optical solutions. As a key technical resource, you will collaborate closely with sales, demonstrating products while addressing custome...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Transform the future of NPI by leading technical builds, resolving challenges, and ensuring cutting-edge technology qualification. Collaborate across functions to guarantee smooth operations and deliv...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.