Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Drive high-impact technical support operations by architecting and optimizing systems for AI applications. Lead a dedicated team, ensuring rapid incident resolution and seamless integration across pla...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $108K *

Empower customer success by providing expert field service support, troubleshooting, and maintaining equipment with a focus on minimizing downtime and ensuring high-quality standards in a fast-paced e...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Advance customer satisfaction by providing technical support and business solutions, while ensuring optimal vehicle performance. Build strong client relationships and serve as the primary liaison betw...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $128K *

Transform your career by traveling nationwide to commission and troubleshoot electrical power distribution systems. Utilize advanced testing equipment and collaborate with clients while ensuring syste...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's passionate about delivering cutting-edge GNSS solutions. Leverage your technical expertise to support integration, troubleshooting, and optimization while enhancing customer experie...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead the charge in managing service operations for industrial digital X-ray systems. Coordinate schedules, optimize resources, and ensure high system uptime through effective preventive maintenance an...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Manage and optimize service operations for industrial digital X-ray systems, focusing on scheduling, resource allocation, and technical support to ensure high performance and customer satisfaction. Dr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Architect future-proof strategies for telecom infrastructure design and deployment, optimizing pathways and conveyance systems in data centers. Collaborate across engineering disciplines to enhance co...

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Champion application security by leading reviews and driving remediation while managing offshore vendor relations and enhancing organizational security practices across multiple domains...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join our team as you empower clients through technical expertise and support. You will analyze drilling applications, enhance performance, and ensure customer satisfaction by collaborating closely wit...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Engineer cutting-edge testing solutions for defense and aerospace systems, developing processes and equipment to ensure reliability and performance. Lead teams in troubleshooting and enhancing complex...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a team that's dedicated to designing and deploying scalable IT infrastructure solutions. Collaborate with experts in networking, cloud, and security, ensuring systems are efficient, secure, and a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate infrastructure solutions by designing and implementing scalable systems across networking, cloud, and security domains, while optimizing performance and ensuring best practices in operational...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of IT infrastructure by designing and implementing scalable solutions in cloud, networking, and security, ensuring operational excellence while maintaining and upgrading critical syst...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $127K *

Shape innovative mechanical solutions while leading projects, mentoring staff, and ensuring quality standards. Collaborate cross-functionally, manage multiple priorities, and enhance client relationsh...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Develop innovative data center network solutions globally, enhancing infrastructure efficiency. Lead strategic projects and collaborate with diverse teams to optimize deployments and integrate advance...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to the design and implementation of scalable data center networks, collaborating across global teams, optimizing technologies, and driving innovations that enhance deployment efficiency and...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Transform client technology with innovative solutions through project management, system upgrades, and strategic collaboration, ensuring optimal IT services and infrastructure across various industrie...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$112K - $169K *

Inspire the future of technology by driving customer support and technical solutions for advanced construction products. Collaborate with teams to solve issues, enhance user experiences, and ensure op...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$112K - $169K *

Join a team that supports customer issue resolution for advanced construction technologies. Collaborate in troubleshooting, analyze product data, and contribute to improving customer satisfaction thro...

Today

  •   Less than 5 years exp.  •   Technical Services

$112K - $169K *

Champion customer satisfaction by troubleshooting, analyzing, and resolving issues across various construction products. Collaborate with teams to enhance product development and improve service effec...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$156K - $215K *

Transform data services by leading the design and operations of cutting-edge distributed systems at scale across multi-cloud infrastructures, driving automation and collaboration with global engineeri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.