Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $130K *

Drive technical leadership in systems engineering projects, analyzing user requirements and guiding design efforts to ensure system integrity and performance. Collaborate with teams and stakeholders t...

5 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$68K - $147K *

Champion technical support and troubleshooting for clients, ensuring system reliability. Collaborate across teams to address client needs, maintain satisfaction, and contribute to team success in a dy...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Provide technical support by troubleshooting complex client issues and guiding them on product use. Collaborate with teams to ensure high client satisfaction while enhancing documentation and training...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $147K *

Join a dynamic global services team to provide technical support, troubleshoot client issues, develop documentation, and ensure customer satisfaction through efficient problem-solving and training in...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Unlock potential by providing essential technical support to clients, troubleshooting complex systems issues, and collaborating with internal teams to ensure optimal service delivery in a dynamic remo...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $110K *

Unlock potential by driving field service excellence through operational support, teamwork, and continuous improvement. Collaborate with cross-functional teams to enhance outage planning, safety, and...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$102K - $176K *

Join a team that's driving process excellence in global manufacturing by optimizing the inflatable bubble extrusion process. Lead initiatives that enhance quality, productivity, and reliability while...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$118K - $137K *

Drive reliable IT operations and enhance user experience as you administer systems and provide technical support. You'll take ownership of escalations and improve workflows in a flexible, fully remote...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $131K *

Engage in providing essential technical support across multiple regions, enhancing end-user experience through hands-on training, troubleshooting, and maintaining high service levels to achieve custom...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Discover a dynamic role supporting customer networks with InfoLink products. Utilize your expertise to provide technical assistance, conduct training, and ensure customer satisfaction while collaborat...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $280K *

Shape the future of customer solutions by leveraging technical expertise, providing in-depth knowledge of high-performance I/O workloads and distributed file systems, while collaborating with clients...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$250K - $280K *

Engage with customers to understand their needs, delivering tailored solutions, presentations, and technical guidance, while advocating for their success and collaborating with product teams to enhanc...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Drive systems optimization initiatives by enhancing data collection processes, ensuring timely delivery of high-quality datasets to partners, and collaborating with engineering teams to implement effe...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join a team that's dedicated to enhancing the reliability and efficiency of mission-critical SaaS platforms by leading a skilled engineering support team and driving proactive incident resolution usin...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$79K - $88K *

Lead the charge in advanced voice engineering support for mission-critical Air Force communications. You'll configure, secure, and troubleshoot Cisco voice systems to enhance operational capabilities...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Drive enterprise-wide quality improvements by leading technical investigations and implementing effective RCCA strategies across multiple manufacturing sites, enhancing product reliability and operati...

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $140K *

The NICE CXone Senior Engineer at TTEC Digital is responsible for the development, testing, and delivery of the NICE CXone software platform. This hands-on role requires expertise in contact center te...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $130K *

Drive success by acting as the technical SME for high-value sales engagements, ensuring seamless solutions that align with client needs across diverse aviation sectors while fostering digital transfor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Unlock your potential by leveraging 14+ years of systems engineering expertise to drive innovative solutions. Collaborate on complex projects with a focus on customer support, utilizing advanced techn...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$90K - $130K *

Unlock potential by leading complex systems engineering projects and fostering collaboration with stakeholders. Leverage extensive experience to drive innovative solutions and ensure mission success i...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$150K - $200K *

Transform customer success through innovative technical solutions. Leverage your engineering expertise to architect scalable solutions while collaborating with cross-functional teams to tackle complex...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Unlock potential by driving technical solutioning in Customer Success. Collaborate with teams, architect effective workflows, and transform customer challenges into scalable solutions that benefit the...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Champion UC field support operations across the Southeast, ensuring optimal deployment and technical support for conferencing equipment while mentoring a skilled team and enhancing client engagement...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$164K - $328K *

Advance operational efficiency by leading a team focused on addressing critical customer escalations, optimizing product reliability, and enhancing serviceability tools. You'll drive technical excelle...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.