In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$100K - $130K *
Drive technical leadership in systems engineering projects, analyzing user requirements and guiding design efforts to ensure system integrity and performance. Collaborate with teams and stakeholders t...
5 days ago
Mechanical Support Engineer - 24/7
$68K - $147K *
Champion technical support and troubleshooting for clients, ensuring system reliability. Collaborate across teams to address client needs, maintain satisfaction, and contribute to team success in a dy...
1 week ago
Mechanical Support Engineer - 24/7
$68K - $147K *
Provide technical support by troubleshooting complex client issues and guiding them on product use. Collaborate with teams to ensure high client satisfaction while enhancing documentation and training...
1 week ago
Mechanical Support Engineer - 24/7
$68K - $147K *
Join a dynamic global services team to provide technical support, troubleshoot client issues, develop documentation, and ensure customer satisfaction through efficient problem-solving and training in...
1 week ago
Mechanical Support Engineer - 24/7
$68K - $147K *
Unlock potential by providing essential technical support to clients, troubleshooting complex systems issues, and collaborating with internal teams to ensure optimal service delivery in a dynamic remo...
1 week ago
Assistant Technical Support Manager, Field Outage Services
$85K - $110K *
Unlock potential by driving field service excellence through operational support, teamwork, and continuous improvement. Collaborate with cross-functional teams to enhance outage planning, safety, and...
3 weeks ago
Global Process and Support Engineer
$102K - $176K *
Join a team that's driving process excellence in global manufacturing by optimizing the inflatable bubble extrusion process. Lead initiatives that enhance quality, productivity, and reliability while...
4 days ago
$118K - $137K *
Drive reliable IT operations and enhance user experience as you administer systems and provide technical support. You'll take ownership of escalations and improve workflows in a flexible, fully remote...
1 month ago
$87K - $131K *
Engage in providing essential technical support across multiple regions, enhancing end-user experience through hands-on training, troubleshooting, and maintaining high service levels to achieve custom...
Yesterday
District Technology Support Manager - Software Support Center
$75K - $95K *
Discover a dynamic role supporting customer networks with InfoLink products. Utilize your expertise to provide technical assistance, conduct training, and ensure customer satisfaction while collaborat...
3 weeks ago
$250K - $280K *
Shape the future of customer solutions by leveraging technical expertise, providing in-depth knowledge of high-performance I/O workloads and distributed file systems, while collaborating with clients...
5 days ago
$250K - $280K *
Engage with customers to understand their needs, delivering tailored solutions, presentations, and technical guidance, while advocating for their success and collaborating with product teams to enhanc...
5 days ago
$90K - $120K *
Drive systems optimization initiatives by enhancing data collection processes, ensuring timely delivery of high-quality datasets to partners, and collaborating with engineering teams to implement effe...
Reposted 2 weeks ago
Lead Application Support Engineer
$100K - $130K *
Join a team that's dedicated to enhancing the reliability and efficiency of mission-critical SaaS platforms by leading a skilled engineering support team and driving proactive incident resolution usin...
5 days ago
$79K - $88K *
Lead the charge in advanced voice engineering support for mission-critical Air Force communications. You'll configure, secure, and troubleshoot Cisco voice systems to enhance operational capabilities...
6 days ago
$100K - $130K *
Drive enterprise-wide quality improvements by leading technical investigations and implementing effective RCCA strategies across multiple manufacturing sites, enhancing product reliability and operati...
2 days ago
$120K - $140K *
The NICE CXone Senior Engineer at TTEC Digital is responsible for the development, testing, and delivery of the NICE CXone software platform. This hands-on role requires expertise in contact center te...
Reposted 2 days ago
$80K - $95K *
Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...
Reposted 1 month ago
$90K - $130K *
Drive success by acting as the technical SME for high-value sales engagements, ensuring seamless solutions that align with client needs across diverse aviation sectors while fostering digital transfor...
1 week ago
Systems Engineer 2 (FST - 112)
$90K - $120K *
Unlock your potential by leveraging 14+ years of systems engineering expertise to drive innovative solutions. Collaborate on complex projects with a focus on customer support, utilizing advanced techn...
2 weeks ago
Systems Engineer 2 (FST - 112)
$90K - $130K *
Unlock potential by leading complex systems engineering projects and fostering collaboration with stakeholders. Leverage extensive experience to drive innovative solutions and ensure mission success i...
2 weeks ago
Customer Success Engineer/Devops
$150K - $200K *
Transform customer success through innovative technical solutions. Leverage your engineering expertise to architect scalable solutions while collaborating with cross-functional teams to tackle complex...
6 days ago
Customer Success Engineer/Devops
$150K - $200K *
Unlock potential by driving technical solutioning in Customer Success. Collaborate with teams, architect effective workflows, and transform customer challenges into scalable solutions that benefit the...
6 days ago
$90K - $120K *
Champion UC field support operations across the Southeast, ensuring optimal deployment and technical support for conferencing equipment while mentoring a skilled team and enhancing client engagement...
1 week ago
Engineering Manager - DevEx & Customer Operations
$164K - $328K *
Advance operational efficiency by leading a team focused on addressing critical customer escalations, optimizing product reliability, and enhancing serviceability tools. You'll drive technical excelle...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.