Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$162K - $290K *

Shape the future of embedded systems by designing firmware for cutting-edge IoT devices that power various industries. Collaborate closely with cross-functional teams to deliver innovative solutions t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Grow your career with a dynamic Technical Recruiter role focusing on cybersecurity, cloud, and identity talent. Engage with hiring managers to strengthen candidate experiences and strategic hiring for...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Empower change in the energy industry as you provide on-site engineering support, ensuring seamless heavy equipment operations. Liaise between teams to troubleshoot and implement innovative solutions...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$60K - $140K *

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Architect effective pre-sales strategies to demonstrate our wealth management solutions. Collaborate cross-functionally to refine product messaging, create impactful demos, and bridge sales with engin...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead and mentor a technical support team in the PropTech and smart building technology domain, overseeing complex issue resolution and cross-team collaboration to enhance customer experience and produ...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$137K - $151K *

Shape innovative technical solutions by collaborating with teams to define system requirements, develop architectural designs, and ensure alignment with customer objectives throughout the entire syste...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $151K *

Tackle complex engineering challenges by aligning technical solutions with customer and operational objectives, thriving in a collaborative environment throughout the system lifecycle from conception...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$155K - $180K *

Deliver impactful solutions by owning features end-to-end, collaborating across teams, and leveraging AI tools to enhance product development in a fast-paced environment...

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $191K *

Join a team that's dedicated to ensuring optimal performance of critical data center facilities. In this role, you'll oversee maintenance, manage emergency services, and provide expert guidance to tec...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $166K *

Unlock the potential of critical systems in our data centers by ensuring optimal performance of electrical, mechanical, and fire/life safety equipment. Collaborate with technicians and vendors to deli...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $166K *

Engineer and optimize critical systems in a data center to ensure peak performance and safety. Lead a team, oversee maintenance, and innovate practices while providing expert technical guidance in a f...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion the quality of critical metrics; ensure data integrity for informed decision-making. Leverage analytical skills to identify silent failures, enhance testing practices, and support product rel...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$96K - $166K *

Transform critical data center operations by leading a team in troubleshooting, maintaining, and enhancing high-availability mechanical and electrical systems while ensuring compliance with safety and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower the growth of customer relationships by delivering technical expertise and innovative solutions in high-speed interconnect systems for datacom and AI applications. Collaborate cross-functional...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Drive your career with a dynamic role in LTE/5G RedCap validation. Lead end-to-end testing of cellular modems, ensuring top-tier performance in consumer IoT products while collaborating with cross-fun...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$180K - $210K *

Take ownership of complex engineering challenges to build reliable software solutions. Collaborate cross-functionally to create impactful APIs and features, enhancing the customer experience while con...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Provide senior-level engineering and production support for audiovisual and VTC environments. Ensure high-quality performance of equipment for live events and executive communications, while collabora...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$112K - $193K *

Lead technical support teams to enhance operational stability and streamline incident management across critical systems while leveraging advanced automation and cloud technologies to drive performanc...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$116K - $160K *

Lead the design and implementation of physical security for AWS data centers, collaborating across teams to enhance security measures. Contribute your expertise to ensure resilient, cost-effective sol...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$119K - $161K *

Unlock potential by leading complex, cross-functional projects to enhance sortation and distribution solutions. Engage with teams and stakeholders to drive timely implementations and optimize facility...

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $215K *

Elevate customer success by integrating technical solutions with business goals, fostering strong relationships, and driving strategic account initiatives in cybersecurity sales. Collaborate closely w...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $215K *

Elevate the sales engineering function, bridging technical solutions with client needs. Collaborate with teams to develop security strategies, ensuring customer success while driving business outcomes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $170K *

Elevate your career as a Sales Engineer in the cybersecurity sector, collaborating with sales teams to align technical solutions with client needs, while building trusted relationships to drive custom...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.