In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$90K - $130K *
Develop and execute security strategies for cloud environments, ensuring compliance with DoD requirements. Collaborate with cross-functional teams to maintain system integrity, manage vulnerabilities...
3 weeks ago
$90K - $120K *
Unlock potential by overseeing security operations in a dynamic cloud environment. Collaborate closely with engineering teams to enhance cybersecurity measures and ensure compliance with DoD regulatio...
3 weeks ago
$130K - $180K *
Join a team that's redefining healthcare data by building an AI context layer while providing expert support on data interpretation to enhance customer success and drive product excellence...
5 days ago
$130K - $180K *
Elevate your impact by partnering with teams to enhance AI solutions through a robust understanding of healthcare data and technical acumen, guiding clients with clear insights and driving innovations...
5 days ago
$100K - $130K *
Grow your career with a pivotal role designing, deploying, and managing enterprise Cisco Voice solutions for a key Government customer in a highly secure, complex environment, ensuring optimal communi...
5 days ago
$80K - $140K *
Transform operations by ensuring stability and efficiency of production systems. Collaborate with teams to support client implementations, enhance process automation, and deliver on operational excell...
2 weeks ago
NXE First Line Support (FLS) Production Engineer (CWW Days)
$75K - $95K *
Empower manufacturing excellence by providing first-line troubleshooting support to optimize production output. Collaborate across teams to analyze disturbances and drive continuous improvement, ensur...
Reposted 5 days ago
Staff Automation Engineer, SME/SIS
$100K - $130K *
Optimize safety systems by leading design, implementation, and maintenance of safety instrumented systems (SIS), ensuring compliance and regulatory standards while actively enhancing operational relia...
5 days ago
$95K - $115K *
Join a dynamic team as you lead global customer support operations, ensuring high-quality service for clients using specialized ERP solutions, while fostering collaboration and team growth to enhance...
Reposted 3 weeks ago
Sr AI-Driven Enterprise Support Engineer
$120K - $150K *
Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...
1 week ago
Senior Community Support Engineer
$140K - $187K *
Deliver comprehensive technical support for developers, enhancing community knowledge and engagement through resource creation, troubleshooting, and collaborative improvement of platform usability and...
2 weeks ago
Cloud Customer Success Engineer
$110K - $183K *
Shape customer success through innovative cloud solutions, ensuring seamless integration and enhancing performance, security, and scalability while building trustful relationships and managing multipl...
Reposted 3 weeks ago
Manufacturing IT Support Engineer
$75K - $95K *
Grow your career by managing and supporting vital IT infrastructure, ensuring reliability and efficiency, and collaborating with teams to resolve issues, implement security measures, and maintain busi...
3 weeks ago
Technical Support Associate (Fiber)
$72K - $93K *
Unlock potential by providing expert technical support for fiber optic technologies, troubleshooting connection issues, and ensuring customer satisfaction through effective communication and guidance...
2 days ago
Technical Support Associate (Fiber)
$72K - $93K *
Join our technical support team to enhance customer experiences with fiber technology. Provide effective troubleshooting support, guide clients through testing, and ensure smooth operations while bols...
2 days ago
Data Center Production Operations Engineer
$80K - $110K *
Unlock your potential in a dynamic environment by leveraging your technical expertise to diagnose and resolve hardware and software issues, supporting cloud-scale operations and collaborating with glo...
Yesterday
Senior Sales Engineer - Smart Trac
$90K - $130K *
Lead the charge in delivering advanced asset tracking solutions by leveraging your expertise to engage clients, manage the sales process, and ensure optimal implementation while utilizing HubSpot CRM...
1 week ago
Senior Sales Engineer - Smart Trac
$90K - $120K *
Advance your career as a Sales Engineer, leveraging technical expertise to drive sales and solutions in asset tracking, while enhancing client relationships and collaborating with teams for tailored i...
1 week ago
Technical Product Support (TPS) Engineer III - (E3)
$96K - $132K *
Innovate customer support solutions by enhancing system performance, managing technical escalations, and collaborating on customer installations and upgrades. This role bridges communication and techn...
3 weeks ago
$70K - $95K *
Engage as an Applications Engineer to provide expert 2nd-tier support utilizing GNSS+INS knowledge, ensuring customer success through troubleshooting, data analysis, and effective communication. Colla...
Reposted 3 days ago
Technical Product Support (TPS) Engineer III - (E3)
$96K - $132K *
Innovate with cutting-edge technology to resolve customer challenges, drive product performance, lead failure analysis, and support new product launches while improving processes and developing techni...
3 weeks ago
$165K - $206K *
Unlock your potential as a key technical architect for enterprise engagements. Lead complex, high-value opportunities by building strategic relationships and scalable solutions that enhance organizati...
4 days ago
$110K - $130K *
Tackle complex security scenarios by optimizing detection systems, integrating tools, and automating workflows. Collaborate with analysts on investigations and threat hunts to enhance overall security...
1 week ago
$148K - $185K *
Elevate your career by architecting technical solutions for high-stakes enterprise engagements. Collaborate with executive-level clients, drive strategic initiatives, and enhance the solutions enginee...
4 days ago
$148K - $185K *
Optimize enterprise solution strategies by architecting technical frameworks for complex, high-stakes deals. Build robust client relationships and scalable systems to enhance cross-team effectiveness...
4 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.