Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$325K - $485K *

Engage in transforming infrastructure reliability by designing resilient systems and maintaining performance to achieve uptime goals. Collaborate closely with engineering teams to ensure seamless oper...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Explore innovative solutions in a dynamic environment. Collaborate with teams to troubleshoot user issues and enhance operations through effective knowledge management and outreach, ensuring optimal s...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $115K *

Join a team that transforms IT support by delivering innovative solutions and high-quality service in both remote and onsite environments, ensuring seamless client experiences and handling escalated t...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $156K *

Help us drive strategic sales excellence in the construction market by leading complex project support and value engineering initiatives while managing key customer relationships for optimal outcomes...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$76K - $135K *

Unlock potential by maintaining and troubleshooting critical electrical and mechanical systems in data centers. Collaborate with teams across various facilities to ensure optimal operations and readin...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$76K - $135K *

Lead the maintenance and troubleshooting of mission-critical electrical and mechanical systems in data centers. Collaborate with diverse teams to ensure operational reliability and safety while delive...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $135K *

Empower mission-critical data center operations by troubleshooting and maintaining vital electrical and mechanical systems, ensuring peak performance and safety across diverse teams and facilities...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $118K *

Join a team that's at the forefront of maintaining critical data center infrastructure. You'll ensure operational excellence by troubleshooting electrical and mechanical systems, contributing to an ex...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Optimize enterprise-grade infrastructure through automation and expert support. Collaborate cross-functionally to troubleshoot and secure Unix/Linux environments while driving operational excellence a...

Today

  •   8 - 10 years exp.  •   Information Technology

$98K - $165K *

Join a team that's dedicated to ensuring optimal performance of critical infrastructure in data centers. As a Chief Engineer, you'll oversee mechanical and electrical systems, manage projects and guid...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$76K - $135K *

Join a team that's passionate about maintaining critical data center operations, ensuring top-level reliability and availability while collaborating with experts to implement cutting-edge technologies...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $185K *

Empower global broadband access by leading PCBA development for consumer terminals, collaborating cross-functionally from conception to mass production while ensuring optimization and system performan...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $100K *

Pioneer the design and integration of advanced systems for naval aviation platforms, ensuring compliance with performance and safety standards while collaborating across diverse teams to develop innov...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $152K *

Join us to drive technical support excellence, enhance customer satisfaction, and collaborate closely with engineering teams. You'll lead troubleshooting, present performance data, and ensure seamless...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $152K *

Tackle customer-focused technical support by enhancing system performance and facilitating seamless communication between engineers and clients. Drive improvements through documentation and field test...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Join a dynamic team as you troubleshoot and implement solutions for IoT and embedded systems, supporting customers with innovative Wind River products. Collaborate with multi-functional teams to ensur...

Today

  •   8 - 10 years exp.  •   Technical Services

$87K - $145K *

Join a team that designs and develops innovative test systems and equipment. Lead integration and validation of complex hardware/software components while ensuring quality, efficiency, and adherence t...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$72K - $112K *

Join a team that's dedicated to implementing technical solutions that enhance patient care. Engage with diverse teams to deliver high-quality service and support, while contributing to continuous impr...

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $112K *

Transform customer relationships by leveraging technical expertise to implement, service, and troubleshoot complex IT solutions, ensuring high quality and timely real-time patient data delivery in a d...

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Pioneer innovation in automotive connectivity by collaborating with teams to enhance SerDes solutions and ensure robust system design and customer adoption through effective application support and co...

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Unlock potential by designing and optimizing software for autonomous surface vessels. Collaborate with multidisciplinary teams to develop innovative solutions for maritime operations, ensuring robust...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$130K - $150K *

Unlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$140K - $160K *

Manage and optimize on-premises and cloud network environments, implementing network solutions and enhancing infrastructure for reliable, high-performing connectivity across multiple locations...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $215K *

Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Build a transformative customer support operations function. Drive system design, optimize workflows, own support metrics, and enhance the tooling stack to ensure scalable, high-quality service for di...

Today

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.