In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior/Staff Site Reliability Engineer
$325K - $485K *
Engage in transforming infrastructure reliability by designing resilient systems and maintaining performance to achieve uptime goals. Collaborate closely with engineering teams to ensure seamless oper...
2 weeks ago
Systems Engineer - Watch Floor Operations, Rotating Shift
$90K - $120K *
Explore innovative solutions in a dynamic environment. Collaborate with teams to troubleshoot user issues and enhance operations through effective knowledge management and outreach, ensuring optimal s...
Reposted today
$80K - $115K *
Join a team that transforms IT support by delivering innovative solutions and high-quality service in both remote and onsite environments, ensuring seamless client experiences and handling escalated t...
3 weeks ago
$91K - $156K *
Help us drive strategic sales excellence in the construction market by leading complex project support and value engineering initiatives while managing key customer relationships for optimal outcomes...
Today
Engineering Operation Technician
$76K - $135K *
Unlock potential by maintaining and troubleshooting critical electrical and mechanical systems in data centers. Collaborate with teams across various facilities to ensure optimal operations and readin...
1 week ago
Engineering Operation Technician
$76K - $135K *
Lead the maintenance and troubleshooting of mission-critical electrical and mechanical systems in data centers. Collaborate with diverse teams to ensure operational reliability and safety while delive...
1 week ago
Engineering Operation Technician
$76K - $135K *
Empower mission-critical data center operations by troubleshooting and maintaining vital electrical and mechanical systems, ensuring peak performance and safety across diverse teams and facilities...
1 week ago
Engineering Operation Technician
$66K - $118K *
Join a team that's at the forefront of maintaining critical data center infrastructure. You'll ensure operational excellence by troubleshooting electrical and mechanical systems, contributing to an ex...
2 weeks ago
Senior Infrastructure & Automation Engineer - Onsite
$100K - $130K *
Optimize enterprise-grade infrastructure through automation and expert support. Collaborate cross-functionally to troubleshoot and secure Unix/Linux environments while driving operational excellence a...
Today
Data Center Chief Engineer, Data Center Engg Ops
$98K - $165K *
Join a team that's dedicated to ensuring optimal performance of critical infrastructure in data centers. As a Chief Engineer, you'll oversee mechanical and electrical systems, manage projects and guid...
Reposted today
Engineering Operations Technician, DCC Communities
$76K - $135K *
Join a team that's passionate about maintaining critical data center operations, ensuring top-level reliability and availability while collaborating with experts to implement cutting-edge technologies...
Reposted 1 week ago
Senior Hardware Development Engineer , Customer Terminals
$137K - $185K *
Empower global broadband access by leading PCBA development for consumer terminals, collaborating cross-functionally from conception to mass production while ensuring optimization and system performan...
Reposted 4 days ago
$75K - $100K *
Pioneer the design and integration of advanced systems for naval aviation platforms, ensuring compliance with performance and safety standards while collaborating across diverse teams to develop innov...
2 weeks ago
Technical Product Support (TPS) Engineer III
$110K - $152K *
Join us to drive technical support excellence, enhance customer satisfaction, and collaborate closely with engineering teams. You'll lead troubleshooting, present performance data, and ensure seamless...
Reposted 2 days ago
Technical Product Support (TPS) Engineer III
$110K - $152K *
Tackle customer-focused technical support by enhancing system performance and facilitating seamless communication between engineers and clients. Drive improvements through documentation and field test...
Reposted 2 days ago
Senior Member of the Technical Staff - Customer Technical Support
$130K - $180K *
Join a dynamic team as you troubleshoot and implement solutions for IoT and embedded systems, supporting customers with innovative Wind River products. Collaborate with multi-functional teams to ensur...
Today
$87K - $145K *
Join a team that designs and develops innovative test systems and equipment. Lead integration and validation of complex hardware/software components while ensuring quality, efficiency, and adherence t...
3 weeks ago
$72K - $112K *
Join a team that's dedicated to implementing technical solutions that enhance patient care. Engage with diverse teams to deliver high-quality service and support, while contributing to continuous impr...
1 month ago
$72K - $112K *
Transform customer relationships by leveraging technical expertise to implement, service, and troubleshoot complex IT solutions, ensuring high quality and timely real-time patient data delivery in a d...
1 month ago
Principal Applications Engineer
$130K - $180K *
Pioneer innovation in automotive connectivity by collaborating with teams to enhance SerDes solutions and ensure robust system design and customer adoption through effective application support and co...
2 weeks ago
$90K - $120K *
Unlock potential by designing and optimizing software for autonomous surface vessels. Collaborate with multidisciplinary teams to develop innovative solutions for maritime operations, ensuring robust...
2 weeks ago
Professional Services Engineer - Full-time - Work from Home in the US
$130K - $150K *
Unlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in...
6 days ago
Senior Network Infrastructure Engineer
$140K - $160K *
Manage and optimize on-premises and cloud network environments, implementing network solutions and enhancing infrastructure for reliable, high-performing connectivity across multiple locations...
2 weeks ago
Senior Technical Product Engineer (Cortex Cloud)
$134K - $215K *
Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...
3 weeks ago
Customer Support Operations Manager
$90K - $130K *
Build a transformative customer support operations function. Drive system design, optimize workflows, own support metrics, and enhance the tooling stack to ensure scalable, high-quality service for di...
Today
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.