Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$95K - $115K *

Empower systems reliability by automating and optimizing GCP environments. Collaborate with cross-functional teams to enhance performance and monitoring of cloud data platforms, ensuring high availabi...

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $350K *

Drive innovative solutions as part of a dynamic team tackling complex challenges in machine learning and data science. Leverage your technical expertise to create impactful projects and elevate operat...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion robust communication solutions by leading contact center and UC support. Enhance global service delivery with hands-on expertise in Genesys Cloud, Microsoft Teams telephony, and voice gateway...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Join a team that's dedicated to enhancing global contact center operations and unified communications. Drive efficiency, administer services, and leverage your expertise in VoIP technologies to suppor...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$94K - $110K *

Empower a high-performing team by leading transformational initiatives, driving operational excellence, and fostering a customer-focused culture. Utilize data insights to enhance team performance and...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower customer success by managing technical service delivery, ensuring optimal utilization of investment, and leading project implementations while fostering trusted advisory relationships with eac...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Drive innovation by engaging with clients to build and deploy advanced AI systems. You will own the outcomes, navigating complexity to create value in diverse industries, ensuring the software develop...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's designing and optimizing network systems in a dynamic manufacturing environment, ensuring seamless connectivity and cutting-edge technology implementation while adhering to security...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Join us to design innovative vacuum furnace solutions, driving quality and efficiency. Collaborate with teams to ensure on-time delivery and support projects with your mechanical expertise while leadi...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$57K - $118K *

Drive your career forward by overseeing datacenter operations and mentoring technicians. You'll troubleshoot issues, validate network configurations, and ensure adherence to safety protocols while col...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$57K - $118K *

Contribute to data center efficiency by mentoring technicians, overseeing operations, and implementing hardware solutions. Elevate team performance while ensuring adherence to SOPs and safety complian...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Accelerate progress at the forefront of datacenter operations by mentoring technicians, ensuring technical compliance, and driving continuous improvement in performance and reliability of systems and...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Advance your career by providing expert technical support and mentoring in data center operations, ensuring optimal performance and reliability of server, storage, and network components while adherin...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Champion excellence in data center operations by guiding technicians, validating network configurations, and solving complex issues to ensure efficient system performance and adherence to safety proto...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Elevate network performance by assessing IT infrastructures, establishing baselines, and driving optimization efforts in a dynamic, client-facing role that values creativity and strategic thinking...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a collaborative team as a Network Performance Engineer, where you’ll assess IT infrastructure performance, establish baselines, and identify optimization opportunities while interacting with clie...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Contribute to securing complex network systems by leveraging expertise in CISCO technology, designing configurations, and conducting rigorous troubleshooting to enhance performance and resilience in d...

4 days ago

  •   15+ years exp.  •   Aerospace & Defense

$140K - $164K *

Pioneer innovative software integration solutions, creating impactful prototypes and supporting customer relations. Collaborate across teams to optimize product performance while managing technical co...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower clients by providing hands-on networking support and solutions, ensuring optimal performance of their IT environments. Collaborate with diverse teams to address technical challenges and drive...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Empower the U.S. Navy by facilitating seamless data migration to temporary networks, ensuring operational continuity during maintenance phases. Collaborate with stakeholders and conduct regular system...

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$111K - $137K *

Drive innovation within our security operations by engineering Detection-as-Code, automating threat responses, and optimizing security controls. Collaborate across teams to enhance our global detectio...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $158K *

Drive operational excellence by supporting advanced simulation systems for military training. Collaborate with elite teams to maintain, troubleshoot, and innovate networked environments, ensuring miss...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$69K - $158K *

Join a dynamic team to support elite military training through advanced simulation systems. Be a vital contributor to operational excellence, ensuring seamless training experiences and system function...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$69K - $158K *

Unlock potential by providing critical technical support for military training systems. Collaborate with a dynamic team to ensure operational effectiveness of simulators, maintain compliance, and driv...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Solve customer software issues while enhancing your skills in a dynamic team. Collaborate with engineers to provide solutions and support for Applied Materials' systems, all while developing your tech...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.