Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $130K *

Develop and execute security strategies for cloud environments, ensuring compliance with DoD requirements. Collaborate with cross-functional teams to maintain system integrity, manage vulnerabilities...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Unlock potential by overseeing security operations in a dynamic cloud environment. Collaborate closely with engineering teams to enhance cybersecurity measures and ensure compliance with DoD regulatio...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $180K *

Join a team that's redefining healthcare data by building an AI context layer while providing expert support on data interpretation to enhance customer success and drive product excellence...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Elevate your impact by partnering with teams to enhance AI solutions through a robust understanding of healthcare data and technical acumen, guiding clients with clear insights and driving innovations...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Grow your career with a pivotal role designing, deploying, and managing enterprise Cisco Voice solutions for a key Government customer in a highly secure, complex environment, ensuring optimal communi...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $140K *

Transform operations by ensuring stability and efficiency of production systems. Collaborate with teams to support client implementations, enhance process automation, and deliver on operational excell...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Empower manufacturing excellence by providing first-line troubleshooting support to optimize production output. Collaborate across teams to analyze disturbances and drive continuous improvement, ensur...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Optimize safety systems by leading design, implementation, and maintenance of safety instrumented systems (SIS), ensuring compliance and regulatory standards while actively enhancing operational relia...

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Join a dynamic team as you lead global customer support operations, ensuring high-quality service for clients using specialized ERP solutions, while fostering collaboration and team growth to enhance...

Burnaby, BCIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $187K *

Deliver comprehensive technical support for developers, enhancing community knowledge and engagement through resource creation, troubleshooting, and collaborative improvement of platform usability and...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $183K *

Shape customer success through innovative cloud solutions, ensuring seamless integration and enhancing performance, security, and scalability while building trustful relationships and managing multipl...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Grow your career by managing and supporting vital IT infrastructure, ensuring reliability and efficiency, and collaborating with teams to resolve issues, implement security measures, and maintain busi...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Unlock potential by providing expert technical support for fiber optic technologies, troubleshooting connection issues, and ensuring customer satisfaction through effective communication and guidance...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$72K - $93K *

Join our technical support team to enhance customer experiences with fiber technology. Provide effective troubleshooting support, guide clients through testing, and ensure smooth operations while bols...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Unlock your potential in a dynamic environment by leveraging your technical expertise to diagnose and resolve hardware and software issues, supporting cloud-scale operations and collaborating with glo...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in delivering advanced asset tracking solutions by leveraging your expertise to engage clients, manage the sales process, and ensure optimal implementation while utilizing HubSpot CRM...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Advance your career as a Sales Engineer, leveraging technical expertise to drive sales and solutions in asset tracking, while enhancing client relationships and collaborating with teams for tailored i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Innovate customer support solutions by enhancing system performance, managing technical escalations, and collaborating on customer installations and upgrades. This role bridges communication and techn...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Engage as an Applications Engineer to provide expert 2nd-tier support utilizing GNSS+INS knowledge, ensuring customer success through troubleshooting, data analysis, and effective communication. Colla...

Calgary, ABIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $132K *

Innovate with cutting-edge technology to resolve customer challenges, drive product performance, lead failure analysis, and support new product launches while improving processes and developing techni...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$165K - $206K *

Unlock your potential as a key technical architect for enterprise engagements. Lead complex, high-value opportunities by building strategic relationships and scalable solutions that enhance organizati...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Tackle complex security scenarios by optimizing detection systems, integrating tools, and automating workflows. Collaborate with analysts on investigations and threat hunts to enhance overall security...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $185K *

Elevate your career by architecting technical solutions for high-stakes enterprise engagements. Collaborate with executive-level clients, drive strategic initiatives, and enhance the solutions enginee...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$148K - $185K *

Optimize enterprise solution strategies by architecting technical frameworks for complex, high-stakes deals. Build robust client relationships and scalable systems to enhance cross-team effectiveness...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.