Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $130K *

Collaborate to develop and integrate a dynamic software suite that supports mission needs, focusing on messaging, observability, and reliable backend engineering within a containerized environment...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Shape the future of software development by integrating messaging, observability, and backend engineering services, driving innovative solutions for evolving mission needs in a dynamic environment...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $140K *

Innovate solutions by leveraging your expertise in Linux, DevOps, and IaC to enhance automation and efficiency in a dynamic software engineering environment. Collaborate for reliability in builds and...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $150K *

Optimize software delivery by leveraging automation and IaC solutions, focusing on Linux, Kubernetes, and DevOps practices to enhance build reliability and deployment efficiency while ensuring effecti...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Invent impactful secure access solutions by driving PKI architecture and implementation efforts. Collaborate with teams to analyze requirements, document priorities, and advocate for automation—all wh...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $130K *

Unlock your potential by driving innovative PKI solutions while collaborating with teams to enhance secure access systems. Enjoy a flexible environment where your contributions will strengthen nationa...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Engineer scalable IT systems at a high-growth company, focusing on identity, endpoint, and SaaS administration while automating processes to enhance efficiency across multiple offices and support stre...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join our innovative tech team to design and build integral IT systems that support rapid scaling across our US offices while ensuring secure and efficient operations for all employees...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $122K *

Join a team that's responsible for delivering top-tier calibration services for RF test equipment, ensuring precision and reliability in critical engineering environments while fostering strong custom...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Optimize IT systems that empower rapid scaling. Collaborate with cross-functional teams to engineer identity, endpoint, networking, and office IT solutions that enhance operational efficiency and empl...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $145K *

Champion innovative development practices while designing, coding, and automating high-quality software solutions. Collaborate with cross-functional teams to enhance code reliability, integrate automa...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$141K - $236K *

Unlock innovative solutions as you develop and enhance complex software systems. Collaborate with a dynamic team to solve critical challenges in national security through advanced technology and maint...

Reposted 4 days ago

  •   15+ years exp.  •   Information Technology

$141K - $236K *

Advance your career by enhancing software systems, analyzing performance, and collaborating with a dynamic team. Contribute to design and implementation of robust solutions while ensuring alignment wi...

Reposted today

  •   15+ years exp.  •   Information Technology

$95K *

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $137K *

Develop high-performance embedded software on Linux for advanced optical transport solutions. Collaborate globally to enhance product quality and contribute throughout the software lifecycle, impactin...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $137K *

Innovate embedded software solutions in C for high-performance networking. Collaborate with cross-functional teams to enhance product capabilities in optical transport and switching technology, impact...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Unlock potential by leading network engineering for complex federal systems, enhancing performance across multiple enclaves with innovative solutions, troubleshooting network issues, and driving impro...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a team that's shaping innovative telecommunication solutions, executing designs, configurations, and commissioning activities. Engage in diverse tasks while collaborating with various stakeholder...

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$119K - $198K *

Join a team that's dedicated to designing secure software solutions for law enforcement. As a key contributor, you'll develop high-quality software, collaborate with cross-functional teams, and drive...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $233K *

Lead the evolution of innovative software solutions for critical law enforcement applications. Utilize your extensive technical expertise to drive development, architecture, and compliance, shaping se...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $228K *

Champion innovation by developing cutting-edge software for next-gen network monitoring. Collaborate with multi-site teams to enhance performance and quality in cloud environments, while utilizing div...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Empower enterprise IT systems through expert assessment and management. Lead high-level architecture and support operational sustainment for advanced communications infrastructure, driving excellence...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$101K - $143K *

Engage strategic partners to enhance Logitech technology integration. Collaborate with internal teams and partners, ensuring seamless deployment of high-performance hardware and software solutions in...

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $140K *

Join a mission-driven team to support and optimize Microsoft Exchange and Windows infrastructure in hybrid environments, ensuring system availability, conducting complex migrations, and resolving high...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$113K - $144K *

Develop and deliver comprehensive training programs, empowering teams in semiconductor manufacturing. Collaborate with experts to translate complex systems into actionable training, ensuring safety an...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.