Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $155K *

Shape the future of network security and performance by designing, implementing, and maintaining enterprise LAN/WAN solutions. Leverage your expertise to manage firewalls, support VPN services, and le...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$195K - $235K *

Champion production reliability in large-scale network environments, enhancing uptime for AI workloads. Lead incident response, perform root cause analysis, and drive operational excellence initiative...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$51K - $132K *

Lead the charge in providing expert technical support for Oracle Health PathNet users, troubleshooting complex issues and enhancing customer experience through effective communication and collaboratio...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$51K - $132K *

Join a team that's committed to providing exceptional technical support as you troubleshoot and resolve customer inquiries using Oracle Health PathNet, ensuring excellent product knowledge and user ex...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Take ownership of technical support operations, leading a team to deliver outstanding service while optimizing processes. Drive operational excellence through SOP development and metrics tracking to e...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Tackle complex testing challenges by developing master plans and executing rigorous test cases across various projects. Collaborate with teams to ensure quality assurance and refine testing processes...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by implementing test automation strategies and developing frameworks. Collaborate across teams to enhance initiatives, coordinate testing for web applications, and drive quality throu...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Accelerate the evolution of enterprise telecommunications systems, leading design and optimization of voice, video, and network solutions while ensuring compliance and scalability in a dynamic environ...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead the charge in enhancing customer quality through cross-functional engagement, project management, and strategic problem-solving within a dynamic, high-visibility environment. Drive initiatives th...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a dynamic team as a Customer Quality Engineer, engaging cross-functionally to enhance success with customers through problem-solving, project development, and effective communication in a high-im...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $125K *

Partner with us to drive IT discovery and technical assessments. Leverage your expertise in cloud services, networking, and consultative communication to deliver tailored solutions for clients and sup...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $136K *

Unlock workplace technology stability by enhancing performance and resolving complex issues across various systems. Collaborate with diverse teams to implement scalable solutions that improve producti...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $136K *

Unlock potential by driving improvements in workplace technology reliability and support. Collaborate with diverse teams to resolve complex issues, enhance device lifecycle processes, and deliver supe...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $90K *

Lead the charge in providing exceptional IT support, resolving complex challenges while collaborating with a team. Deliver consistent solutions and enhance client satisfaction by mastering technology...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $159K *

Join a data-driven team to enhance cloud service reliability. As a key player, you will lead incident responses, collaborate with stakeholders, and build proactive solutions to ensure seamless operati...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $125K *

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$139K - $176K *

Transform application support and management by leading cloud and on-premises solutions, enhancing operational reliability, and driving innovative integrations. Collaborate cross-functionally to troub...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Manage and enhance the Talkdesk Contact Center platform, ensuring operational stability and reliability. Collaborate with cross-functional teams to align technology with business needs, drive improvem...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Champion the reliability and performance of IT infrastructure, providing expert support to clients and optimizing cloud solutions. Collaborate with the IT team to enhance system security and stability...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$67K - $149K *

Collaborate with engineers to enhance technical manuals, oversee quality assurance for courseware, and support documentation management for advanced USW systems, ensuring compliance and effective soft...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $120K *

Innovate with clients and internal teams to streamline technical evaluations, ensuring success in data solutions. Spearhead delivery processes and enhance product offerings, while building strong cust...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Explore cutting-edge AI technologies to enhance engineering productivity. Collaborate with stakeholders to evaluate, recommend, and implement effective AI solutions that drive business value and innov...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Advance AI capabilities by evaluating technologies and solutions to enhance engineering productivity, craft proof-of-concepts, and guide technology adoption for impactful business results while collab...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $162K *

Engineer the future of functional verification by supporting Questa products. Collaborate with dynamic teams to troubleshoot complex design issues, create knowledge content, and enhance customer exper...

Today

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Transform IT operations by managing Windows environments, ensuring optimal performance and seamless updates. Collaborate with teams to implement solutions and support enterprise-level troubleshooting...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.