In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$100K - $155K *
Shape the future of network security and performance by designing, implementing, and maintaining enterprise LAN/WAN solutions. Leverage your expertise to manage firewalls, support VPN services, and le...
3 days ago
Staff Network Production Engineer, Operations
$195K - $235K *
Champion production reliability in large-scale network environments, enhancing uptime for AI workloads. Lead incident response, perform root cause analysis, and drive operational excellence initiative...
Reposted 3 weeks ago
Senior Support Engineer - Pathnet
$51K - $132K *
Lead the charge in providing expert technical support for Oracle Health PathNet users, troubleshooting complex issues and enhancing customer experience through effective communication and collaboratio...
Reposted 3 days ago
Senior Support Engineer - Pathnet
$51K - $132K *
Join a team that's committed to providing exceptional technical support as you troubleshoot and resolve customer inquiries using Oracle Health PathNet, ensuring excellent product knowledge and user ex...
Reposted 3 days ago
$80K - $95K *
Take ownership of technical support operations, leading a team to deliver outstanding service while optimizing processes. Drive operational excellence through SOP development and metrics tracking to e...
3 weeks ago
$95K - $115K *
Tackle complex testing challenges by developing master plans and executing rigorous test cases across various projects. Collaborate with teams to ensure quality assurance and refine testing processes...
4 days ago
$95K - $115K *
Unlock potential by implementing test automation strategies and developing frameworks. Collaborate across teams to enhance initiatives, coordinate testing for web applications, and drive quality throu...
4 days ago
$110K - $130K *
Accelerate the evolution of enterprise telecommunications systems, leading design and optimization of voice, video, and network solutions while ensuring compliance and scalability in a dynamic environ...
3 weeks ago
Senior Engineer, Customer Quality Engineering
$100K - $120K *
Lead the charge in enhancing customer quality through cross-functional engagement, project management, and strategic problem-solving within a dynamic, high-visibility environment. Drive initiatives th...
1 week ago
Senior Engineer, Customer Quality Engineering
$100K - $120K *
Join a dynamic team as a Customer Quality Engineer, engaging cross-functionally to enhance success with customers through problem-solving, project development, and effective communication in a high-im...
1 week ago
$72K - $125K *
Partner with us to drive IT discovery and technical assessments. Leverage your expertise in cloud services, networking, and consultative communication to deliver tailored solutions for clients and sup...
5 days ago
Workplace Technology Support Engineer
$91K - $136K *
Unlock workplace technology stability by enhancing performance and resolving complex issues across various systems. Collaborate with diverse teams to implement scalable solutions that improve producti...
2 weeks ago
Workplace Technology Support Engineer
$91K - $136K *
Unlock potential by driving improvements in workplace technology reliability and support. Collaborate with diverse teams to resolve complex issues, enhance device lifecycle processes, and deliver supe...
2 weeks ago
$69K - $90K *
Lead the charge in providing exceptional IT support, resolving complex challenges while collaborating with a team. Deliver consistent solutions and enhance client satisfaction by mastering technology...
3 weeks ago
$103K - $159K *
Join a data-driven team to enhance cloud service reliability. As a key player, you will lead incident responses, collaborate with stakeholders, and build proactive solutions to ensure seamless operati...
Reposted 3 weeks ago
$115K - $125K *
Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...
5 days ago
Principal Application Support Engineer
$139K - $176K *
Transform application support and management by leading cloud and on-premises solutions, enhancing operational reliability, and driving innovative integrations. Collaborate cross-functionally to troub...
5 days ago
Talkdesk Application Support & Delivery Engineer
$85K - $100K *
Manage and enhance the Talkdesk Contact Center platform, ensuring operational stability and reliability. Collaborate with cross-functional teams to align technology with business needs, drive improvem...
1 week ago
$90K - $110K *
Champion the reliability and performance of IT infrastructure, providing expert support to clients and optimizing cloud solutions. Collaborate with the IT team to enhance system security and stability...
5 days ago
Associate Systems Engineer/Technical Specialist
$67K - $149K *
Collaborate with engineers to enhance technical manuals, oversee quality assurance for courseware, and support documentation management for advanced USW systems, ensuring compliance and effective soft...
Reposted 6 days ago
$110K - $120K *
Innovate with clients and internal teams to streamline technical evaluations, ensuring success in data solutions. Spearhead delivery processes and enhance product offerings, while building strong cust...
2 weeks ago
$110K - $130K *
Explore cutting-edge AI technologies to enhance engineering productivity. Collaborate with stakeholders to evaluate, recommend, and implement effective AI solutions that drive business value and innov...
2 weeks ago
$110K - $130K *
Advance AI capabilities by evaluating technologies and solutions to enhance engineering productivity, craft proof-of-concepts, and guide technology adoption for impactful business results while collab...
2 weeks ago
$90K - $162K *
Engineer the future of functional verification by supporting Questa products. Collaborate with dynamic teams to troubleshoot complex design issues, create knowledge content, and enhance customer exper...
Today
Support Engineer - Windows Infrastructure
$80K - $95K *
Transform IT operations by managing Windows environments, ensuring optimal performance and seamless updates. Collaborate with teams to implement solutions and support enterprise-level troubleshooting...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.