Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$125K - $145K *

Transform customer support as a Senior Cloud Support Engineer, leveraging cutting-edge technologies to empower users in high-performance computing. Engage in troubleshooting, collaboration, and knowle...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Build your career with us as you provide expert technical support to customers. Collaborate with product and engineering teams while tackling complex technical issues in a dynamic environment. Join a...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Engineer optimized maintenance solutions by leading RCM and CBM+ initiatives across engineering programs. Collaborate with teams to enhance operational reliability and support maintenance strategies i...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a team that's enhancing cybersecurity by engineering solutions for incident response and threat detection, ensuring resilient network infrastructures, and guiding IT staff with expert technical c...

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Champion high-quality technical support by leading a skilled team in assembling and troubleshooting health monitoring equipment, ensuring customer satisfaction and operational excellence through conti...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $90K *

Transform customer experiences by providing expert technical support on Fortinet products, troubleshooting issues, analyzing configurations, and ensuring effective communication throughout case resolu...

Ottawa, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$74K - $90K *

Grow your career with a dynamic team that delivers exceptional technical support, troubleshooting, and customer education on advanced networking products, ensuring client satisfaction and seamless ope...

Ottawa, ONHybrid

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Take ownership of IT infrastructure projects by implementing solutions across virtualization, cloud computing, and networking while ensuring high availability and security for client systems and servi...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Accelerate customer success by serving as the technical backbone in sales, delivering innovative data solutions and compelling demos. Leverage your expertise in data engineering and analytics to trans...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Champion customer success by driving product activation and architecting solutions through complex renewals and upsell opportunities while delivering exceptional technical support to expand existing c...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $138K *

Grow your career with a Senior Technical Support Analyst role, where you'll troubleshoot complex technical issues, collaborate with top talent, and enhance service delivery in healthcare technology wh...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Shape the future of project execution by leading technical assessments, optimizing processes, and ensuring project success from planning to closure while fostering collaboration within cross-functiona...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Optimize mission-critical platforms by troubleshooting, resolving issues, and enhancing system reliability. Collaborate cross-functionally with engineering and operations to improve data flows and dri...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Engage with clinicians and teams to deliver expert technical support for medical devices. Provide troubleshooting, training documentation, and presentations while ensuring safe device use and exceptio...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $200K *

Empower your career as you support the design and maintenance of complex systems, collaborating with teams to deliver reliable solutions while developing your skills in systems engineering and project...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a dynamic team as a Global Support Engineer, enhancing user experience through effective support, problem-solving, and collaboration across teams. You'll balance multiple priorities and delight u...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Join a team that's committed to elevating user experience through exceptional support. Engage cross-functionally to troubleshoot, solve problems, and advocate for users in a fast-paced environment whe...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Empower customers by providing advanced technical support for complex observability issues. Collaborate with cross-functional teams to resolve escalated matters, ensuring optimal performance in divers...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$220K - $250K *

Partner with us to drive technical sales success by owning solution design, evaluations, and customer integration efforts. Collaborate closely with executives and engineers to validate our product's v...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$220K - $250K *

Champion the technical strategy in pre-sales, collaborating closely with Account Executives to drive customer success and validate solutions through hands-on deployment and integration in diverse envi...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $250K *

Join a team that drives technical sales success through hands-on solutions engineering. Collaborate with Account Executives to deliver tailored product evaluations and validate technology in diverse e...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in delivering expert IT infrastructure consulting, mentoring teams, and influencing client strategies to enhance systems administration and networking capabilities through complex upgr...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Champion the development and support of innovative software solutions, collaborating with business partners to enhance applications and ensure seamless operations. Drive technical excellence while mai...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Innovate within application support by analyzing systems, preventing incidents, and maintaining solutions to enhance operational stability and efficiency while collaborating with teams to ensure excel...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Shape the future of customer experience by architecting Google Cloud solutions to enhance AI capabilities, driving innovation in conversational agents and ensuring scalable, secure deployments for adv...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.