Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$72K - $112K *

Transform the customer experience by resolving complex technical issues and enhancing internal tools. Collaborate with support and engineering teams to streamline workflows and improve operational eff...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $250K *

Unlock potential by leading technical onboarding and implementation, ensuring customer success with AI-driven solutions. Collaborate across teams to optimize integrations and deliver tailored training...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead technical excellence in secure connectivity for Azure SaaS services. Design, implement, and manage external and internal network solutions while mentoring a team and ensuring operational reliabil...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Champion testing excellence by designing, implementing, and executing test strategies for software, ensuring product compliance with regulatory standards while collaborating closely with developers an...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion testing excellence to enhance product quality and compliance. Collaborate with development teams to design, implement, and execute comprehensive test plans while identifying improvement oppor...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$96K - $154K *

Empower advanced network transformation for federal clients. As a vital field technician, you'll ensure seamless deployments, troubleshoot issues, and collaborate with leading teams to enhance communi...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$122K - $147K *

Unlock potential by leading advanced network solutions for government missions. Collaborate across teams to enhance technical designs, support data centers, and diagnose complex issues to secure and o...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$122K - $147K *

Drive the design and optimization of network solutions, supporting data center operations and enhancing application delivery while ensuring integration and security across complex environments...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$82K - $152K *

Pioneer technical solutions as a Senior QA Engineer, overseeing API implementations for diverse financial clients. Collaborate, troubleshoot, and advocate for client needs while driving enhancements i...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Empower users by delivering exceptional support and ensuring they maximize platform value. Collaborate across teams to enhance customer experiences while navigating technical inquiries and fostering t...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with customers to transform their engineering workflows by leading change, driving adoption, and ensuring successful deployments of innovative solutions. Leverage mechanical engineering experti...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $90K *

Empower your career by delivering exceptional IT support to a diverse team. Tackle challenges in device management and SaaS applications while optimizing processes and enhancing user experiences throu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $137K *

Support the reliability of client applications by solving technical challenges, collaborating with global teams, and developing solutions for application issues in a dynamic, fast-paced environment...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $135K *

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $105K *

Join a dynamic team as you lead the development of comprehensive training programs for fire alarm systems, driving efficiency and quality while fostering technical expertise among field technicians an...

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$126K - $213K *

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing exceptional pre-sales technical support, collaborating with sales teams to assess opportunities, resolve technical issues, and present solutions while ensuring a smooth tr...

Montreal, QCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a dynamic team as you provide hands-on engineering support in a cleanroom environment, tackling production challenges and enhancing process efficiencies to drive quality and innovation in semicon...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$116K - $157K *

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Analyze market needs and engage prospective customers while translating insights into actionable strategies. Collaborate with Product and Engineering teams to elevate customer interactions and drive s...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $90K *

Support clients through hands-on IT engineering across various environments, managing relationships and small projects. Ensure effective troubleshooting and clear communication, maximizing client sati...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform client relationships by bridging technical solutions and commercial execution, ensuring optimal delivery of Managed IT, Infrastructure, and Cyber Security services through collaboration and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $143K *

Unlock your potential by leading the design and integration of wired/wireless LANs while ensuring system performance and security. Mentor junior engineers, manage site surveys, and collaborate with te...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $143K *

Partner with us to lead network design and implementation, ensuring robust wired/wireless LANs. Contribute to site surveys, documentation, and team training while optimizing performance and security f...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $143K *

Join a team that's shaping the future of network integration. Lead efforts in designing, testing, and implementing wired/wireless LAN systems. Collaborate across teams to ensure optimal performance an...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.