Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$75K - $95K *

Lead the charge in providing exceptional pre-sales technical support, collaborating with sales teams to assess opportunities, resolve technical issues, and present solutions while ensuring a smooth tr...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$160K - $180K *

Elevate your career with a pivotal role driving complex tech projects, leveraging extensive expertise to enhance client relationships and deliver tailor-made infrastructure solutions while leading a t...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$160K - $180K *

Elevate your career by leading complex technical projects while collaborating closely with clients and internal teams. As a key player in project execution, you will manage escalated issues, ensuring...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$220K - $300K *

Lead the charge in product development and team growth, driving innovation in customer data activation. Foster a culture of reliability and people engagement while tackling complex challenges in data...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Transform your career by leading pre-sales solutions that drive client success and engagement. Collaborate with key stakeholders on multi-faceted integrations, focusing on enhancing their experience w...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Empower your career as you design, implement, and manage cutting-edge network infrastructures. Collaborate to enhance security measures and optimize performance across complex LAN and WAN environments...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $135K *

Transform client relationships and technology strategies in the K-12 sector. As a Senior Technical Account Manager, you will provide expert guidance, ensuring successful technology integration and rob...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$109K - $181K *

Support the design, implementation, and management of secure networking solutions for enterprise applications, ensuring operational efficiency across both on-premises and cloud environments while reso...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Elevate your career by building and enhancing mission-critical software in a dynamic Kubernetes environment. Collaborate with diverse teams to design, develop and deliver scalable solutions while ensu...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$99K - $155K *

Manage presales engagements, architect Cisco solutions, and guide sales from discovery to close, ensuring alignment with customer needs and lifecycle strategies. Collaborate with teams to deliver inte...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Unlock your potential in a dynamic role supporting Marine Corps SIGINT operations. Collaborate on engineering solutions, documentation, and system evaluations to enhance tactical intelligence capabili...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Develop and optimize customer support operations, ensuring high-quality service by leading and managing a dedicated support team while implementing modern help desk systems and automation technologies...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $140K *

Shape the future of our mission-critical applications by designing, developing, and implementing software solutions in a dynamic containerized environment. Collaborate with diverse teams to deliver sc...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$88K - $143K *

Unlock potential by delivering exceptional technical support to customers. Collaborate with engineering teams to troubleshoot and resolve complex networking and cybersecurity issues while developing e...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $189K *

Elevate your career as you drive technical sales motions and build key relationships with stakeholders, delivering tailored solutions at the intersection of AI and data. Join us in solving complex cha...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Empower operational excellence by providing technical leadership, driving continuous improvement, and supporting engineering projects across multiple manufacturing plants while collaborating with cros...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $130K *

Unlock your potential in a remote role focusing on system installation, diagnosing issues, and executing quality assurance. Collaborate on projects to enhance customer satisfaction and drive process i...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$66K - $109K *

Optimize customer satisfaction and technical excellence as you provide leadership, troubleshoot complex systems, and collaborate cross-functionally to elevate service delivery in a fast-paced field en...

Today

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Unlock customer success as you troubleshoot and resolve technical issues across servers and applications. Collaborate closely with R&D and client teams to enhance platform support, ensuring timely, cl...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $145K *

Drive day-to-day operations in Avaya telephony and NICE environments, focusing on user provisioning, system administration, and operational support in a fast-paced enterprise setting to enhance commun...

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K - $120K *

Grow your career with a role focused on driving technical sales, enhancing customer relationships, and collaborating with internal teams to meet account needs while achieving key performance metrics i...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $244K *

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $125K *

Deliver exceptional technical support and collaboration for healthcare systems, enhancing customer relationships while ensuring systems remain stable and high-performing. Join a dynamic team focused o...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $105K *

Elevate our technical support as you troubleshoot and resolve critical issues, ensuring peak performance of our SaaS environment. Collaborate with cross-functional teams to enhance customer satisfacti...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.