Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Champion software quality assurance across public sector IT projects by developing strategies, executing tests, and enhancing processes to ensure compliance and continuous improvement in a collaborati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $128K *

Engage with us to close inbound SaaS deals under 20k ARR, leveraging an AI-driven approach to enhance sales efficiency. You'll play a vital role in optimizing the fast-paced sales process and deliveri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Explore a pivotal role in network security transformation, guiding customers through their zero trust journey. Lead technical solutions that align with business needs while showcasing our cybersecurit...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$204K - $281K *

Transform customer security by leading technical solutions in network security and zero trust initiatives. Collaborate with teams to demonstrate expertise, architect secure solutions, and ensure produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Reimagine network security with your expertise in solutions architecture, guiding clients through their zero trust journey while showcasing industry-leading technology and support. Collaborate cross-f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Play a key role in designing and overseeing mechanical systems for hyperscale data centers, ensuring reliability and efficiency. Collaborate with cross-functional teams and maintain strong client rela...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Lead and oversee mechanical systems for hyperscale data centers, ensuring reliability and efficiency. Serve as the primary client contact, collaborating with multi-disciplinary teams to deliver projec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Engage in the design and oversight of mechanical systems for hyperscale data centers, ensuring efficiency, reliability, and safety through collaboration with cross-functional teams and client engageme...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Champion innovative mechanical designs for hyperscale data centers, overseeing project execution and collaboration across multidisciplinary teams to ensure performance, compliance, and client satisfac...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Join a team that's enhancing data center infrastructure. You will lead the design and construction of critical mechanical systems, ensuring energy efficiency, reliability, and compliance for high-dens...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Pioneer innovative solutions for hyperscale data center mechanical systems, overseeing design, construction, and client interactions to optimize reliability and efficiency while leading cross-function...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$135K - $160K *

Lead the charge in delivering innovative AI solutions by translating complex business challenges into scalable machine learning applications. Collaborate cross-functionally to design architectures and...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining marketing in B2B SaaS. You will craft and enforce messaging, own lifecycle marketing, and transform HubSpot into a cohesive pipeline tool, directly influencing customer e...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Unlock potential by guiding clients through HCM platform implementations and optimizations. Combine technical expertise with HR knowledge to deliver tailored solutions, ensuring successful project exe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $110K *

Optimize clinical review audits by leveraging your nursing expertise to lead a remote team, ensuring high-quality performance, productivity, and compliance with medical guidelines while driving operat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$180K - $240K *

Grow the enterprise impact by leading a high-performing technical sales engineering team. Drive strategic execution, operational excellence, and cross-functional collaboration to scale solutions that...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $132K *

Elevate your career by addressing complex support issues and mentoring others. Take ownership of troubleshooting across diverse product lines, contributing to training materials, and collaborating wit...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $322K *

Build and operate core infrastructure services for global AI platforms, developing secure cloud-native solutions and orchestrating automation to enhance reliability and scalability in a collaborative...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$137K - $185K *

Take ownership of post-sales onboarding and data health for clients, ensuring seamless Mixpanel integration and delivering exceptional product analytics support to maximize customer value and trust wi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $106K *

Accelerate progress at the forefront of IT infrastructure management, ensuring operational stability across diverse environments for Managed Services clients through expert support, implementation, an...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Accelerate success by leading seamless integrations of new client offices, ensuring technical excellence from assessment through deployment. A hands-on role that requires travel, strategic assessments...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Transform federal healthcare program delivery and team performance through strategic management and oversight of installation, outfitting, and transition projects, ensuring client satisfaction and ope...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $300K *

Contribute to the technical direction and architectural excellence by leading large-scale initiatives, mentoring engineers, and collaborating cross-functionally to deliver high-impact software solutio...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in delivering groundbreaking AI-driven security initiatives, managing complex programs across teams. Drive operationalization while ensuring risk management and stakeholder alignment w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.