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Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over …

1,000+ Technical Customer Support Engineer Jobs in Plano, TX

$ Average salary: 124,853

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  • Lead System Engineer

    $158K — $237K *Plano, TX (Collin County)In-Person
    Engineer robust software solutions by translating architecture into technical designs, leading teams in web application development, incident management, and driving Site Reliability Engineering practices for seamless customer experiences.
    Requirements: Bachelor's degree in IT/Engineering, 5 years experience, JavaScript, React.
  • Director, Customer Support Systems

    $152K — $259K *US-AnywhereRemote in United States
    Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences and retention.
    Requirements: Bachelor's degree; 5+ yrs in Enterprise Applications; expertise in Zendesk.
  • Senior Solutions Engineer, Financial Audit

    $120K — $150K *US-AnywhereRemote in United States
    Partner with us to drive enterprise sales success by delivering tailored solutions, conducting impactful product demonstrations, and connecting with top organizational leaders to shape strategic customer engagement in a fast-paced environment.
    Requirements: 3+ years enterprise solutions engineering, SaaS, CRM experience, public audit
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    Application Engineer

    $80K — $105K *Carrollton, TX (Denton County)Hybrid
    Drive technical support for complex product solutions, collaborating with sales and clients to solve water challenges. Ensure timely delivery of innovative consulting services and validate solutions effectively to meet customer needs.
    Requirements: BS degree in Engineering, 3-5 years relevant experience required.
  • Sr Staff Technical Product Manager - Inbound Logistics

    $131K — $174K *US-AnywhereRemote in United States
    Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effective solutions and implementations.
    Requirements: Bachelor’s degree + 5 years WMS implementation experience required.
  • Software Engineer (SDK)

    $155K — $180K *US-AnywhereRemote in United States
    Take ownership of end-to-end software development by collaborating with cross-functional teams, providing SDK support, and delivering high-quality solutions to enhance client experiences in the rapidly evolving FinTech landscape.
    Requirements: Bachelor's degree; 5 years experience; strong skills in TypeScript, C#, Java.
  • Principal Software Engineer, Cloud Networking

    $140K — $180K *US-AnywhereRemote in United States
    Unlock your potential as you design and evolve a robust global cloud networking platform, driving innovative solutions and enhancing security and scalability within a collaborative team environment.
    Requirements: 5+ yrs in network engineering, proficiency in Go or Rust, strong BGP knowledge.
  • Quality Engineer Staff - Arlington, TX

    $99K — $175K *Arlington, TX (Tarrant County)In-Person
    Pioneer quality excellence by leading assurance activities for production ramp-up. Collaborate cross-functionally to ensure infrastructure meets specifications while driving process improvements for efficient production. Make your mark today!
    Requirements: US Citizen; STEM degree; quality principles knowledge; engineering specs understanding.
  • Staff Software Engineer, Cloud Identity

    $212K — $286K *US-AnywhereRemote in United States
    Pioneer innovative identity solutions as you design and scale our identity platform, ensuring secure access and seamless security integration across systems. Collaborate with teams to drive reliable identity management for high-performance workloads.
    Requirements: Bachelor's degree; 5+ years with OAuth, OIDC, SAML; proficiency in Go.
  • Senior DevOps Engineer in Security

    $120K — $150K *Dallas, TX (Dallas County)In-Person
    Lead the charge in designing and maintaining production infrastructure for a cutting-edge browser platform, ensuring robust cloud solutions, efficient CI/CD pipelines, and top-notch security for enterprise customers across various industries.
    Requirements: 5+ years as DevOps Engineer, AWS, Terraform, Kubernetes, Python/C#/TS/Go
  • Test Engineer - Power Interface

    $90K — $120K *Dallas, TX (Dallas County)In-Person
    Shape the future of power management devices by collaborating with cross-functional teams, driving system-level test development, and ensuring product quality to meet the demands of growing markets. Join us in delivering cutting-edge solutions!
    Requirements: Bachelor's in EE/CE, 3+ years experience, proficiency in C++/Python.
  • Senior Product Manager

    $100K — $130K *Irving, TX (Dallas County)In-Person
    Take ownership of optimizing our water treatment product portfolio, driving margin improvement and cost reduction. Collaborate with cross-functional teams in product management, marketing, and sales to enhance profitability and ensure market success.
    Requirements: Bachelor's in Chemistry/Chemical Engineering, 5+ years in Water Treatment.
  • Sr Engineer - BizApps

    $130K — $217K *US-AnywhereRemote in United States
    Transform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applications, integrating AI to enhance productivity.
    Requirements: 5+ years in software engineering; expertise in React/Angular, Java, Python, APIs.
  • Connectivity Engineer, Lease - Data Center Construction

    $100K — $130K *US-AnywhereRemote in United States
    Optimize data center connectivity through effective project lifecycle management, ensuring timely delivery and quality standards. Collaborate with cross-functional teams, manage vendor relationships, and drive safety initiatives on-site.
    Requirements: 5+ years in data center project management; proficiency in Google Workspace.
  • Software Engineer - Operational Excellence

    $115K — $130K *US-AnywhereRemote in United States
    Advance internal efficiency as a Software Engineer, collaborating with cross-functional teams to automate workflows, develop AI-driven tools, and maintain CI/CD pipelines, ensuring high-quality software delivery and customer satisfaction.
    Requirements: 4+ years engineering experience; AI tools; GitHub; PostgreSQL; monitoring tools.
  • Corporate Security Engineer, IAC & Automation

    $100K — $130K *US-AnywhereRemote in United States
    Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls and incident response measures effectively.
    Requirements: 5+ years IT experience; 3+ years in cloud security; Terraform and scripting.
  • Senior Engineer, Load Integration & Model Development

    $175K — $210K *US-AnywhereRemote in United States
    Join a team that's innovating the future of energy by integrating large-load facilities into the electric grid, solving complex challenges, and ensuring reliable power supply for high-performance computing and AI.
    Requirements: Master's degree in Power Systems & 3+ years of experience or equivalent.
  • Unified Communications Engineer

    $90K — $130K *US-AnywhereRemote in United States
    Unlock potential by driving enterprise-level unified communications solutions, optimizing voice, video, and collaboration services, and ensuring robust performance and security in alignment with federal operational standards.
    Requirements: Bachelor's degree; 8+ years UC experience; hands-on UC platform skills.
  • Senior Applications Engineer, Digital Transformation

    $100K — $130K *US-AnywhereRemote in Texas, US
    Help us unlock potential by leading the development of scalable digital solutions across a global network. Collaborate with diverse teams, ensuring exceptional quality and user experience in a fast-paced environment.
    Requirements: Bachelor's degree; 5+ years in software development; SQL, Python/C#/JavaScript.
  • Operations Technician

    $119K — $137K *Fort Worth, TX (Tarrant County)In-Person
    Optimize technical support operations by delivering efficient and reliable solutions for internal users, while enhancing processes and documentation to improve system reliability and user experience in a dynamic, automated environment.
    Requirements: Degree in IT or related field; 3+ years experience in technical support.
  • Field Service Engineer

    $95K — $99K *Richardson, TX (Dallas County)In-Person
    Join a dynamic team as you tackle engineering challenges in the installation, testing, and troubleshooting of advanced electro-mechanical systems. This role requires extensive travel and offers opportunities for mentorship and technical development.
    Requirements: Bachelor's in engineering, 2+ years experience, active DoD Secret Clearance.
  • Senior Finance Analyst, Corporate

    $150K — $170K *US-AnywhereRemote in United States
    Tackle financial strategy and execution as a key member of the corporate finance team. Lead month-end close, deliver insightful reports, and build financial models to support our growth in a high-paced, dynamic environment.
    Requirements: Bachelor's degree, 2-4 years in finance, expert in Excel/Google Sheets.
  • Global Account Director - Hyperscale

    $120K — $150K *Dallas, TX (Dallas County)In-Person
    Lead the charge in developing and managing key global accounts while driving growth and profitability. Collaborate with clients and internal teams to enhance customer satisfaction and deliver tailored solutions that create value.
    Requirements: Bachelor's degree; 5+ years in technical sales; strong communication skills.
  • Forward Deployed Solutions Engineer [Public Sector]

    $90K — $130K *US-AnywhereRemote in United States
    Lead the technical engagement in sales processes, ensuring solid implementation of document processing solutions for Public Sector clients. Collaborate across teams to drive successful deployments with measurable results while managing risks proactively.
    Requirements: 5+ years in engineering, strong Python skills, cloud architecture expertise.
  • Customer Support Lead

    $90K — $120K *US-AnywhereRemote in United States
    Transform customer support excellence by leading a high-performing team, implementing scalable AI-driven processes, and enhancing the overall customer experience. Partner cross-functionally to align priorities and drive key metrics as the company grows.
    Requirements: Bachelor's degree; 5+ years in customer support; AI automation experience.
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Lead System Engineer

Company Name
$158K — $237K *
Plano, TX 75025
In-Person
Information Technology
5 - 7 years of experience
Job Description

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FAQ About Technical Customer Support Engineer Jobs in Plano, TX

What qualifications do I need for a Technical Customer Support Engineer job?

Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

What does a Technical Customer Support Engineer do?

A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

How much can I earn as a Technical Customer Support Engineer?

Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.