Technical Customer Support Engineer Jobs in Cambridge, MA

Shape the future of customer support by collaborating with engineering teams and mentoring junior engineers. Ensure optimal robot performance through advanced troubleshooting and proactive solutions i...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Join a team that's redefining pre-sales solutions through innovative engineering and collaborative spirit. Leverage your expertise to design customer-centric solutions while driving operational excell...

Join a team that's dedicated to enhancing the reliability and efficiency of mission-critical SaaS platforms by leading a skilled engineering support team and driving proactive incident resolution usin...

Drive success by acting as the technical SME for high-value sales engagements, ensuring seamless solutions that align with client needs across diverse aviation sectors while fostering digital transfor...

Unlock potential by driving technical solutioning in Customer Success. Collaborate with teams, architect effective workflows, and transform customer challenges into scalable solutions that benefit the...

Champion technical program launches and manage customer onboarding for bug bounty and pentesting initiatives, ensuring seamless integration and strong security posture through expert advice and suppor...

Shape the future of customer success by driving account growth and satisfaction through strategic onboarding and tailored technical support. Leverage your expertise to enhance client engagement with o...

Accelerate your career by leading a technical support team to enhance product expertise and customer satisfaction, troubleshooting complex issues, and collaborating across departments to drive process...

Empower your career by delivering expert repairs and maintenance on advanced medical equipment. This role entails troubleshooting, mentoring, and providing exceptional customer service, optimizing equ...

Elevate your career by bridging technical expertise with customer success. Leverage your problem-solving skills and technical depth to drive implementation success and enhance customer engagement in a...

Help us build a secure, scalable SaaS infrastructure by re-engineering core products, optimizing performance, and enhancing observability to ensure high reliability and minimal downtime for global tea...

Join a team that's dedicated to enhancing client experiences through innovative software solutions, ensuring successful implementations, and delivering impactful training in a fast-paced, collaborativ...

Lead a dynamic team to enhance customer onboarding and satisfaction through expert technical account management. Drive success in implementing observability tools and ensuring operational excellence i...

Join a team that's revolutionizing cybersecurity for veterans' healthcare by securing complex systems, supporting cloud migration, and ensuring compliance with federal standards across healthcare envi...

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

Engage with diverse teams to deliver tailored technical solutions for customers, driving impactful demos and seamless onboarding while collaborating cross-functionally to enhance product experience an...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Join a team that's transforming desktop support operations across the Americas, enhancing service delivery through AI-enabled automation and data-driven strategies to elevate user experience and stren...

Drive the future of desktop support operations by leading teams and implementing AI-enabled solutions, enhancing service quality and efficiency across the Americas while ensuring compliance and securi...

Join a dynamic team as a Senior Product Engineer to drive innovative product development, ensuring compliance and customer satisfaction while navigating complex engineering challenges through all stag...

Analyze customer needs and advance technical solutions in cybersecurity, collaborating with sales and product teams to deliver impactful presentations and proposals while ensuring seamless product int...

Elevate your engineering expertise as a Senior Product Engineer, driving development and compliance in challenging projects. Collaborate with cross-functional teams to enhance product performance and...

Drive product development through the entire lifecycle by collaborating with cross-functional teams to ensure customer requirements are met and issues are resolved creatively and effectively. Bring en...

Elevate enterprise success as a Senior Customer Solutions Engineer, driving strategic implementations and technical excellence for top-tier accounts. Collaborate with stakeholders to unlock AI adoptio...