Technical Customer Support Engineer Jobs in Cambridge, MA

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

Join a dynamic team as a technical advisor, playing a key role in enterprise sales cycles by delivering tailored demos, assessing fit, and collaborating with engineers to tackle complex AI challenges...

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

Contribute to the integration of mechanics, electronics, and software for advanced R&D systems. Collaborate with cross-disciplinary teams to translate application needs into clear system requirements...

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

Champion customer success by driving technical support initiatives, ensuring seamless onboarding and troubleshooting across diverse operational environments. Leverage deep expertise to enhance custome...

Redefine your career by driving innovative network and cloud solutions. Utilize your extensive experience in system administration and infrastructure management to enhance performance, security, and c...

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

Join a dynamic team to streamline digital customer engagement through innovative programs and technical support for high-growth accounts, enhancing the customer experience and operational efficiency i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Transform customer journeys by collaborating with sales teams to drive secure endpoint solutions across IT and OT environments, from discovery to post-sales handover, ensuring connectivity and securit...

Drive new business as a Sales Engineer by leveraging technical knowledge and fostering strong customer relationships, while managing project activity and ensuring customer satisfaction through effecti...

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

Transform the integration of clinical devices with EHR systems, ensuring seamless functionality. Collaborate with cross-functional teams to deliver high-quality support and lead integration projects w...

Engage with clients as a strategic partner, driving onboarding and success while collaborating with cross-functional teams to enhance customer experience and adoption of AI-driven security solutions...

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

Pioneer efficient technical support solutions, addressing complex customer issues while mentoring teams and enhancing product reliability. Collaborate cross-functionally to ensure top-notch service an...

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

Shape the future of enterprise customer support by providing technical and operational solutions. Collaborate with diverse teams to enhance product functionality and improve customer experience throug...

Champion the future of hybrid enterprise environments with expert technical support for Windows, Linux, and Kubernetes. Engage in complex troubleshooting while enhancing CI/CD pipelines for seamless a...

Engineer robust cybersecurity applications that drive risk analytics in regulated environments. Leverage full-stack skills in design, APIs, and CI/CD processes while collaborating across teams to enha...

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

Engage with customers and sales teams to drive demand creation through technical expertise and engineering solutions, championing return on engineering investments across design initiatives and suppor...

Deliver robust cloud security solutions by integrating advanced AWS architectures, ensuring compliance with industry standards, and driving DevSecOps practices in a dynamic, collaborative IT environme...

Transform Life Sciences application support by overseeing vendor operations and ensuring seamless integration, validation, and user service for scientific applications. Drive tech advancements while m...