Technical Customer Support Engineer Jobs in Cambridge, MA

Take ownership of curriculum design and delivery, collaborating with cross-functional teams to equip field architects with the tools and knowledge necessary for success in competitive enterprise envir...

Join our team to lead an engineering group focused on building secure cloud solutions. You'll drive compliance, promote team development, and connect with cross-functional teams, ensuring our Governme...

Help us enhance customer engagement by providing technical support and training on our product offerings, while troubleshooting issues and collaborating with sales teams to deliver optimal solutions t...

Accelerate your career by designing and developing innovative software solutions. Own the software lifecycle from testing to implementation, while troubleshooting and enhancing applications to meet ou...

Champion the design and maintenance of lab infrastructure, ensuring optimal performance and support for engineering teams. You'll configure servers, manage networking, and automate tasks to enhance sy...

Join a dynamic team to drive enterprise sales and shape innovative technology solutions. Engage with executive leaders, cultivate strategic client relationships, and lead transformative pursuits in ma...

Drive impactful pre-sales efforts by leading technical demos, engaging with clients, and delivering tailored solutions in cybersecurity and data protection to elevate sales success and customer satisf...

Transform the customer experience as a Support Engineer. Provide expert technical guidance, troubleshoot issues, advocate for users, and collaborate with cross-functional teams to ensure successful on...

Lead the technical engagement for sales, driving the acquisition of new business through tailored solutions and impactful demonstrations. Collaborate with sales and customer success to maximize custom...

Shape telecommunications solutions by leading network design and implementation. Utilize your expertise in LAN services and wireless technologies to drive projects from conception to execution while m...

Empower Enterprise clients as a Technical Account Manager, guiding them from onboarding through successful product adoption. Utilize your technical expertise and empathy to enhance customer journeys a...

Optimize enterprise IT infrastructure by designing, implementing, and maintaining robust systems and networks. Ensure reliability, security, and performance for critical applications while providing t...

Innovate and support cutting-edge Cisco telephony and contact center solutions. Play a key role in system integration, enhancing workflows, and ensuring optimal performance in a critical production en...

Join a team that's dedicated to bridging technical solutions with business outcomes. Drive platform value, enhance customer adoption, and ensure stability through expert technical guidance and proacti...

Shape and enhance the enterprise Apple environment by leading secure deployments, managing JAMF Pro, and driving automation initiatives to deliver an exceptional experience for users globally...

Contribute to all stages of software development, enhance automation workflows, and support teams in DevOps practices including GitHub Actions and Kubernetes management, while collaborating with infra...

Lead the charge in designing and developing precision mechanical components for complex embedded electronic systems, collaborating effectively with cross-functional teams to ensure optimal product per...

Unlock potential by owning and optimizing identity systems and access controls to enhance operations, streamline processes, and drive automation initiatives within a dynamic IT environment...

Transform customer experiences by implementing software solutions. Collaborate with teams to enhance functionalities, manage projects, and support clients in effectively utilizing system integrations...

Empower your career with a role driving customer success through technical support, product demos, and onboarding for innovative cloud solutions. Leverage your expertise to enhance customer engagement...

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

Engage in customer support excellence by resolving issues swiftly, ensuring system stability across deployments, and fostering trust through clear communication, while collaborating with engineering o...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Optimize customer solutions by collaborating with global teams to understand needs, support sales, and contribute to product designs while ensuring engineering excellence and technical accuracy in a r...

Join a team of experts dedicated to diagnosing and repairing advanced systems in customer environments. Ensure client satisfaction and operational efficiency with hands-on technical support, while men...