Technical Customer Support Engineer Jobs in Boston, MA

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

Analyze and resolve technical issues for finance clients, enhancing support for trading and investment operations while fostering development and process improvement within the team...

Lead the charge in ensuring 24x7 cloud infrastructure health across hybrid environments, driving incident resolution, SLO engineering, and operational excellence through collaboration and automation a...

Play a key role in client success by delivering tailored technical solutions, collaborating directly with stakeholders, and driving implementation for high-impact projects while fostering trusted rela...

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

Join a dynamic team where you'll support SOLIDWORKS API solutions through technical expertise, software development, and customer collaboration. Contribute to enhancing API capabilities and troublesho...

Champion technical excellence by leading complex issue resolution, driving customer satisfaction, and collaborating cross-functionally to ensure product support readiness. Mentor junior engineers whil...

Optimize application security and vulnerability management at scale, leading strategies to enhance security practices across cloud services, IoT firmware, and internal systems while driving remediatio...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

Unlock the potential of high-speed connectivity by verifying and qualifying copper cables and optical modules. Collaborate cross-functionally to enhance networking solutions for next-generation infras...

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...

Join our team to drive test program development and yield enhancement for mixed-signal products. Collaborate with cross-functional teams to tackle quality issues, enhance manufacturability, and ensure...

Join a dynamic team to engineer endpoint security and productivity solutions across Mac and Windows environments. Collaborate on impactful projects that promote a seamless employee experience while ad...

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

Contribute to the design and implementation of scalable data center networks, collaborating across global teams, optimizing technologies, and driving innovations that enhance deployment efficiency and...

Transform client technology with innovative solutions through project management, system upgrades, and strategic collaboration, ensuring optimal IT services and infrastructure across various industrie...

Transform data services by leading the design and operations of cutting-edge distributed systems at scale across multi-cloud infrastructures, driving automation and collaboration with global engineeri...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Transform our large-scale infrastructure through innovative solutions and exemplary maintenance skills. Drive exceptional performance, scalability, and reliability while enhancing the digital experien...

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

Join a dynamic team as a technical advisor, playing a key role in enterprise sales cycles by delivering tailored demos, assessing fit, and collaborating with engineers to tackle complex AI challenges...