Technical Customer Support Engineer Jobs in Boston, MA

Join a team that commissions complex systems, optimizing audio, video, and control setups. This field role requires solving technical issues, mentoring engineers, and collaborating remotely to ensure...

Engage in commissioning complex systems while traveling to customer sites. Ensure equipment operates as designed, mentor field engineers, diagnose issues, and optimize system settings for seamless int...

Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Join our team to lead complex Enterprise accounts, driving technical strategy and customer value through partnerships, innovative solutions, and team capability building. Your impact will improve adop...

Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

Elevate the deployment and integration of advanced AI technologies in dynamic environments, ensuring seamless performance while fostering collaboration between research and operations teams to enhance...

Drive new client success by showcasing innovative solutions and providing insights, while collaborating with teams to achieve sales goals and exceeding client expectations in a dynamic environment...

Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...

Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Elevate healthcare interoperability by designing and building robust APIs for secure patient data retrieval. Collaborate with a remote team to solve complex challenges and influence architectural deci...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Innovate solutions as a key engineer in a dynamic post-sales team. Deliver successful technical integrations and build trusted relationships with enterprise customers to achieve optimal results in man...

Elevate customer support standards by leading high-performing teams and driving operational excellence across global regions. Foster a culture of innovation and continuous improvement while enhancing...

Empower a dynamic team to design and support robust networking solutions across hybrid cloud environments, enhancing operational excellence and security for Managed Services platforms...

Innovate robust cloud solutions while enhancing security and scalability. Collaborate with teams to develop Kubernetes operators and advanced networking services. Take ownership of impactful projects...

Unlock potential by serving as a trusted advisor for strategic customers, driving post-sales relationships, translating goals into actionable strategies, and enhancing customer lifecycle programs to b...

Unlock potential by combining technical expertise with compelling storytelling to drive go-to-market strategies in a highly regulated industry. Collaborate cross-functionally to translate customer ins...