Welcome to the Technical Customer Support Engineer Category
In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over …
1,000+ Technical Customer Support Engineer Jobs in Atlanta, GA
$ Average salary: 103,202Team Lead, Customer Support
$160K *US-AnywhereRemote in United States3 weeks agoElevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and ensure high-quality service delivery.Requirements: 4+ years in SaaS support, 1+ years in leadership, strong networking skills.Senior Sales Engineer
$151K — $175K *US-AnywhereRemote in United StatesReposted 1 week agoLead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven solutions for law firms worldwide.Requirements: 6-8+ years in enterprise software, strong consultative sales, exec communication skills.Senior Mechanical Project Engineer - Data Center
Reposted 2 weeks agoUnlock potential by leading mechanical systems for critical infrastructure projects. Drive performance and reliability in large-scale data center builds, overseeing execution from design to operational success in high-stakes environments.Requirements: Degree in engineering; 5+ years in commissioning; 3+ years data center experience.
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Senior Customer Success Engineer
$103K — $191K *US-AnywhereRemote in United States1 week agoChampion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and engage with executive stakeholders for measurable business impact.Requirements: 5+ years in customer-facing engineering; VMCE certification; strong tech skills.Senior Production Engineer
$92K — $171K *US-AnywhereRemote in United States3 weeks agoOptimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud platform while driving continuous improvement initiatives.Requirements: 3-5 yrs in SRE or production engineering; programming experience; cloud tools.Technical Consultant (US)
$90K — $120K *US-AnywhereRemote in United StatesReposted 2 weeks agoTransform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs for successful project outcomes.Requirements: 3+ years in Delivery; IoT or Digital Transformation expertise; strong interpersonal skills.Staff Technical Product Marketing Manager - Platform Infrastructure
$185K — $230K *US-AnywhereRemote in United States2 weeks agoTransform high-performance platform marketing by defining compelling narratives. Engage with technical audiences to position advanced infrastructure capabilities. Drive go-to-market strategies and influence product developments across teams.Requirements: Senior PMM with tech marketing expertise, strong storytelling, collaboration skills.Systems Engineer
$77K — $128K *US-AnywhereRemote in United States3 weeks agoJoin a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous technical documentation and support.Requirements: Bachelor's in engineering or 6 years experience; TS/SCI clearance required.Members who searched for Technical Customer Support Engineer, also searched for:
Engineering Manager, Customer Studio
$220K — $300K *US-AnywhereRemote in United States2 weeks agoLead the charge in product development and team growth, driving innovation in customer data activation. Foster a culture of reliability and people engagement while tackling complex challenges in data performance and analytics.Requirements: Bachelor's degree required, 5+ years in engineering leadership, strong technical skills.Platform Engineer, Product Team
$137K — $244K *US-AnywhereRemote in United StatesReposted 1 week agoElevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integrations for product success.Requirements: Bachelor's degree, 4+ years experience, Docker, Kubernetes, DevSecOps tools.Solutions Engineer
$83K — $154K *US-AnywhereRemote in United States3 weeks agoEngage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonstrations across the Americas region.Requirements: Bachelor's degree or military training; 4+ years in technical sales; GNSS expertise.Sr Manager, Global Technical Account Management (Customer Success)
1 week agoDrive success through a global team, fostering technical excellence and customer satisfaction. Lead engagements with high-priority clients, ensuring stability and scalability while evolving strategies for long-term growth and innovation.Requirements: 5+ years in TAM/Solutions Architecture; strong cloud platform knowledge; leadership skills.Customer Facing Engineer
$100K — $150K *US-AnywhereRemoteReposted 1 week agoUnlock potential by driving enterprise SAP deployments and enhancing customer success. Serve as a key technical liaison, translating customer needs into product insights while demonstrating Nova's value through real-world applications.Requirements: 5+ years SAP experience, proficiency in ABAP, technical communication skills.Senior Solutions Engineer
$140K — $272K *US-AnywhereRemote2 weeks agoDrive complex enterprise engagements by leading discovery, solution design, and technical validation. Collaborate with Sales and customers to ensure effective implementation of cutting-edge video collaboration solutions and deliver significant impact.Requirements: Bachelor's degree; 5+ years in solutions engineering; expertise in video collaboration.L3 Network Support Engineer (Remote - US Only)
$85K — $95K *US-AnywhereRemote in United States5 days agoSolve complex networking challenges in a fully remote environment, mentoring junior technicians while managing diverse client infrastructures. Elevate your career by leveraging advanced networking skills and collaborating strategically.Requirements: 3-5+ years networking experience; CompTIA Network+ required; US residence in CST/PST.Customer Experience Operations Analyst
$110K — $125K *US-AnywhereRemote in United States2 weeks agoDrive the development of operational systems and processes for Customer Experience, collaborating closely with leadership. Enhance efficiency and data-driven insights for a team that's rapidly growing, allowing for impactful contributions to scalability.Requirements: 2-4 years analytics; experience with Salesforce, Gainsight, or similar.Senior Operations Engineer
$82K — $110K *US-AnywhereRemote in United States1 week agoJoin a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organization.Requirements: Bachelor's degree, 5 years experience, Cisco expertise, strong communication skills.Staff Network Engineer
$100K — $130K *US-AnywhereRemote in United States1 week agoRedefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive innovations in cloud networking and automation.Requirements: 8+ years networking experience; CCNP (or equivalent); expertise in BGP, cloud networking.Technical Support Engineer, Drone as First Responder (DFR)
$95K *US-AnywhereRemote in United States4 days agoDiscover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across cross-functional teams.Requirements: FAA Part 107 certification, 4+ years tech support experience, strong troubleshooting, SaaS familiarity.Publisher Solutions Engineer AMERS
$80K — $120K *US-AnywhereRemote in United StatesReposted 2 weeks agoBuild your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementation issues effectively.Requirements: Strong skills in JavaScript, HTML, CSS, SQL; AdTech, troubleshooting experience.Principal Consulting Engineer - DX
$172K — $240K *US-AnywhereRemote in United States3 weeks agoAdvance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional service and operational excellence.Requirements: Bachelor's degree or 10+ yrs experience in enterprise solutions; Call Center expertise; programming skills in Cisco, Five9, Zoom, and more.Sales Engineer
US-AnywhereRemote in United States1 week agoJoin a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progression while maintaining integrity and value.Requirements: Bachelor's degree, 5+ years SaaS experience, strong presentation skills.Senior Product Security Engineer
$218K — $235K *US-AnywhereRemote in United States2 days agoAccelerate progress at building robust security programs in an AI-driven environment. Lead initiatives to integrate security in development and design scalable security architecture, ensuring risk management aligns with product expansion goals.Requirements: 8+ years in product security, expertise in cloud, AI tools, programming.Professional Services Engineer - Full-time - Work from Home in the US
$130K — $150K *US-AnywhereRemote in United States1 week agoUnlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in a dynamic pre-sales environment.Requirements: 10+ years experience in Enterprise Software, Bachelor's degree preferred.IT Engineer - Contact Center (Cloud)
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoLead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals and compliance requirements.Requirements: Bachelor's degree; 2-5 years of contact center experience; specific platform expertise.
Top job titles hiring in Atlanta, GA
- Senior Software Engineer jobs
- Senior Systems Engineer jobs
- Software Engineer jobs
- Technical Support Engineer jobs
- Staff Software Engineer jobs
- Engineering Manager jobs
- Technical Product Manager jobs
- Senior Security Engineer jobs
- Network Architect jobs
- Senior Customer Success Manager jobs
- Senior Technical Product Manager jobs
- Project Manager jobs
- Enterprise Account Executive jobs
- Customer Success Manager jobs
- Senior Electrical Engineer jobs
FAQ About Technical Customer Support Engineer Jobs in Atlanta, GA
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.