Support Escalation Engineer Jobs in San Jose, CA

Drive the development of autonomous AI systems that enhance decision-making across platforms. Shape AI architecture, integrate tools, and lead the creation of impactful AI solutions from concept to pr...

Optimize your career by supporting engineering teams in designing, testing, and deploying innovative storage solutions. Collaborate across departments to ensure product excellence and regulatory compl...

Empower teams by designing and maintaining scalable infrastructure services that enhance application delivery. Focus on creating reusable solutions in a multi-cloud environment, ensuring reliability a...

Optimize application performance and support by acting as the primary administrator. Collaborate with stakeholders to enhance processes, troubleshoot issues, and drive user adoption while ensuring sys...

Join a dynamic team as a Quality Engineer, enhancing manufacturing processes through hands-on support, problem-solving, and continuous improvement initiatives. Collaborate with cross-functional teams...

Analyze and counter threats targeting our platform, users, and business. Lead investigations, translate tactics into defenses, and influence teams to enhance security measures as the platform evolves...

Elevate your career by owning the end-to-end product marketing strategy for the EMS market. Collaborate cross-functionally to drive growth, enhance messaging, and empower sales, while leveraging your...

Collaborate with cross-functional teams to ensure software release readiness, troubleshoot issues, and optimize test environments, driving operational efficiency and rapid service restoration in a dyn...

Build the future of AI Inference Networking by engaging with open-source communities. Collaborate globally to enhance our service portfolio, advocate best practices, and drive innovation in network in...

Empower customers as a Senior Technical Support Engineer, solving complex technical issues with modern tools while enhancing user experience, collaborating with engineering, and shaping innovative sup...

Drive innovation in developer experience by designing self-service systems that enhance productivity and reduce toil. Collaborate across teams to implement AI-driven SDLC models, ensuring quality and...

Join a team that's dedicated to ensuring the reliability and performance of cutting-edge GPU clusters. As part of our Compute Support team, you'll provide technical guidance, troubleshoot complex issu...

Lead the charge in transforming customer integrations by driving technical discovery, scoping complex implementations, and ensuring successful onboarding for high-stakes accounts. Collaborate closely...

Advance your career by leading a skilled team in the assembly and testing of cutting-edge robotic systems. Collaborate closely with engineers to ensure high-quality builds that directly impact patient...

Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...

Engage in strategic leadership for Engineered Solutions, driving customer satisfaction and financial growth. Oversee pipeline development and execution, ensuring compliance with technical specificatio...

Empower your career by leading diverse teams in service delivery and client management. Drive ITIL-aligned processes, enhance performance metrics, and foster strong client relationships while ensuring...

Elevate client service delivery by leading cross-functional teams, managing risks, and applying ITIL practices. Drive performance metrics and foster strong client relationships while ensuring operatio...

Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...

Elevate your career by designing and developing innovative software solutions. Collaborate with a dynamic team to enhance systems software, ensuring high-quality performance and reliability across mul...

Shape security operations by monitoring incidents, leading investigations, and enhancing workflows with a global team committed to protecting critical infrastructure and ensuring a safe work environme...

Innovate and drive sales growth by securing new business opportunities in the aerospace and defense sectors, focusing on advanced motion control solutions for UAVs and other defense platforms while bu...

Explore an impactful role in substrate engineering, tackling advanced 3DIC packaging challenges, including thermal management and material innovation, while collaborating on cutting-edge design soluti...

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

Engage as a key member of a high-growth team driving technical sales and solutions. Influence customer success through in-depth product knowledge and presentations, while collaborating closely with Sa...