Support Escalation Engineer Jobs in San Jose, CA

Champion technical direction and lead deployments for complex, AI-driven systems while collaborating with customers and engineering to solve high-impact challenges and drive operational excellence acr...

Lead the charge in transforming AI strategies into impactful solutions for revenue teams, collaborating closely with GTM leaders to drive innovation and measurable outcomes while enhancing engineering...

Join a dynamic team as a Sr Staff Applied AI Engineer, driving AI strategy and building secure, production-grade solutions that enhance revenue outcomes. Collaborate with GTM leaders to shape innovati...

Join a dynamic team as you support sales operations by delivering precise price quotations and coordinating solutions. Collaborate across functions to drive business success and enhance customer relat...

Lead the charge in transforming healthcare challenges into innovative, user-friendly products. Collaborate with cross-functional teams to enhance patient access and streamline workflows, driving impac...

Join a team that's redefining support engineering by leading a dynamic group of Technical Support Engineers. Drive AI integration, enhance customer experiences, and manage critical escalations while f...

Lead the charge in client advisory on reliability, observability, and AIOps, providing strategic assessments and delivery oversight to enhance operational performance across various client environment...

Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...

Empower scientific innovation by providing expert installation and maintenance of advanced analytical equipment. Build strong customer relationships while resolving complex issues and ensuring optimal...

Empower the future of aviation by defining the product strategy and roadmap for cutting-edge Autonomous Ground Support Equipment. Lead cross-functional teams to ensure safety, performance, and reliabi...

Unlock potential by leading the integration and validation of advanced plasma-based sensing systems. Collaborate across disciplines to shape technical documentation and drive system performance in a f...

Innovate customer solutions by collaborating with sales teams to deliver tailored technical expertise, ensuring satisfaction and fostering long-term relationships through effective communication and p...

Drive your career as a key player in developing customer accounts and increasing revenue. Lead a sales team with strategic oversight and foster client relationships while managing technical support to...

Elevate your career by leading backend engineering for high-scale cloud services. Collaborate across teams to enhance security and performance, while driving innovation in distributed systems and algo...

Unlock potential by leading complex engineering initiatives across Microsoft 365 collaboration services, ensuring secure, reliable solutions while mentoring engineers and enhancing platform health thr...

Advance your career by collaborating with sales teams to design and implement innovative networking solutions. Leverage your expertise in HPE and Juniper technologies to drive digital transformation i...

Engage with sales teams to design and present advanced networking solutions, driving digital transformation in higher education and state government sectors. Collaborate with partners and customers to...

Empower the future of cloud networking by driving operational excellence and automation. Collaborate with engineering teams to resolve complex issues, enhance customer solutions, and develop innovativ...

Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...

Shape the future of digital collaboration by leading innovative AI-driven solutions that enhance employee experiences and streamline processes across a global workforce, driving productivity and engag...

Unlock potential by joining a dynamic team as you craft and execute comprehensive software test plans for mission-critical applications, ensuring quality and reliability in a fast-paced, innovative en...

Join a team that's dedicated to enhancing customer success through technical expertise. You'll build strong relationships with enterprise clients, guiding them in adopting our products and ensuring th...

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

Shape customer satisfaction by managing RMA operations and communications. Collaborate with cross-functional teams to ensure timely case resolution and SLA compliance while identifying process improve...