Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$80K - $85K *

Transform the healthcare landscape by driving sales in Respiratory Health, collaborating with diverse teams to expand reach and enhance customer satisfaction across various medical facilities and envi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $223K *

Shape the future of federal technology and data services by leading a complex program, managing execution across teams, and ensuring client engagement while overseeing risk, governance, and performanc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $150K *

Lead the charge in cultivating strategic partnerships and driving sales for innovative software solutions. Collaborate with diverse teams to enhance customer relationships, maximize opportunities, and...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Shape the future of credit union partnerships by driving revenue growth, fostering trusted relationships, and delivering data-driven solutions in a consultative sales environment. This remote opportun...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $284K *

Pioneer interoperable healthcare solutions by managing product delivery across platform and user experiences. Collaborate with engineering and clinical teams to enhance connectivity and streamline dat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Join a dynamic sales team to drive revenue through client engagement and strategic prospecting. Your expertise will enhance client relationships, contributing to business growth across diverse industr...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $160K *

Drive the future of API and AI connectivity as a key architect, supporting enterprises in their transition to cloud-native ecosystems while ensuring customer satisfaction and engagement throughout the...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $111K *

Analyze market needs and drive sales success in New England for Advanced Therapies, focusing on customer engagement in Diagnostic Imaging. Collaborate with medical professionals to exceed targets and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $210K *

Lead the charge in executing scalable enablement programs that enhance solution-selling across multiple teams, translating go-to-market strategies into impactful systems for improved sales effectivene...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$80K - $120K *

Join a team that's driving success through strategic B2B sales. This role involves full sales cycle management, client engagement, and relationship-building within the education sector, focusing on in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$121K - $182K *

Advance your career by leading the design and execution of secure collaboration solutions across the Microsoft cloud. This role offers strategic influence, project direction, and high-impact decision...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $180K *

Shape the future of platform stability and performance as a Senior Software Engineer, driving automation and AI solutions to enhance reliability, mentor peers, and collaborate in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Elevate your career by driving strategic growth in fintech. Lead enterprise sales, build relationships, and consult on security solutions. Shape market adoption with innovative AI-powered identity and...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Lead the charge in managing device-related projects by driving effective communication, data analysis, and stakeholder engagement, ensuring timely and successful project delivery in a dynamic technolo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Unlock potential by driving revenue growth through disciplined enterprise sales cycles, managing pipelines, and fostering partnerships. This role requires collaboration to enhance deal progression and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Oversee strategic planning and operational delivery for multiple programs while managing Agile methodologies and ensuring alignment with organizational goals, delivering high-quality solutions within...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $230K *

Lead strategic service delivery for Health Plan clients, driving operational excellence and client satisfaction. Foster multi-level client relationships, oversee team performance, and ensure contract...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $135K *

Engineer impactful solutions as a Sales Engineer, engaging with aerospace and defense OEMs. Leverage technical expertise to drive customer satisfaction and foster long-term partnerships, while coordin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Lead the charge in strategic account management, driving growth by fostering relationships and partnerships, while collaborating with leadership to ensure success and maximize service delivery across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K *

Drive growth in healthcare solutions by generating leads and exceeding sales quotas. Collaborate with teams and customers while representing EnsoData’s innovative sleep technology in diverse markets a...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$230K - $270K *

Unlock potential by leading enterprise sales initiatives through complex cycles, driving growth and strategic partnerships. Collaborate across teams to deliver innovative solutions to diverse stakehol...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$140K - $300K *

Join a team that's transforming ideas into real products by pioneering innovative solutions at the intersection of technology and business problem-solving. Shape early-stage startups with your experti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Deliver scalable revenue by managing the sales cycle from pipeline generation to close, ensuring strong deal progression and accurate forecasting within a fast-paced, high-growth environment...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Unlock innovative SATCOM solutions for warfighters. Collaborate with diverse teams to deliver effective acquisition strategies, bridging operational needs with commercial capabilities in a dynamic mil...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$67K - $114K *

Help us ensure quality as a Salesforce QA Engineer, validating a crucial SaaS solution. You'll develop test plans, collaborate with stakeholders, and guarantee compliance with federal standards in a r...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.