Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Account Executive, Respiratory Health (Washington D.C Territory)
$80K - $85K *
Transform the healthcare landscape by driving sales in Respiratory Health, collaborating with diverse teams to expand reach and enhance customer satisfaction across various medical facilities and envi...
1 week ago
Program Manager / Task Order Lead (Technical) - Remote
$131K - $223K *
Shape the future of federal technology and data services by leading a complex program, managing execution across teams, and ensuring client engagement while overseeing risk, governance, and performanc...
2 weeks ago
Strategic Account Executive - Financial Services and Banking
$100K - $150K *
Lead the charge in cultivating strategic partnerships and driving sales for innovative software solutions. Collaborate with diverse teams to enhance customer relationships, maximize opportunities, and...
3 days ago
Account Executive - Credit Unions (Remote)
$80K - $120K *
Shape the future of credit union partnerships by driving revenue growth, fostering trusted relationships, and delivering data-driven solutions in a consultative sales environment. This remote opportun...
6 days ago
Clinical Technology Product Manager - Interoperability
$106K - $284K *
Pioneer interoperable healthcare solutions by managing product delivery across platform and user experiences. Collaborate with engineering and clinical teams to enhance connectivity and streamline dat...
Yesterday
Account Executive - Inside Sales, Hunter (Remote)
$80K - $120K *
Join a dynamic sales team to drive revenue through client engagement and strategic prospecting. Your expertise will enhance client relationships, contributing to business growth across diverse industr...
2 days ago
Staff Solutions Engineer - Southwest
$120K - $160K *
Drive the future of API and AI connectivity as a key architect, supporting enterprises in their transition to cloud-native ecosystems while ensuring customer satisfaction and engagement throughout the...
2 days ago
Account Executive, Angiography - Northeast
$80K - $111K *
Analyze market needs and drive sales success in New England for Advanced Therapies, focusing on customer engagement in Diagnostic Imaging. Collaborate with medical professionals to exceed targets and...
1 week ago
$180K - $210K *
Lead the charge in executing scalable enablement programs that enhance solution-selling across multiple teams, translating go-to-market strategies into impactful systems for improved sales effectivene...
2 weeks ago
Account Executive (TX - Fort Worth)
$80K - $120K *
Join a team that's driving success through strategic B2B sales. This role involves full sales cycle management, client engagement, and relationship-building within the education sector, focusing on in...
1 week ago
Senior Microsoft Cloud Engineer - Data Sharing & B2B
$121K - $182K *
Advance your career by leading the design and execution of secure collaboration solutions across the Microsoft cloud. This role offers strategic influence, project direction, and high-impact decision...
3 days ago
Senior Software Engineer - Reliability Engineering (Remote)
$90K - $180K *
Shape the future of platform stability and performance as a Senior Software Engineer, driving automation and AI solutions to enhance reliability, mentor peers, and collaborate in a dynamic environment...
3 weeks ago
Account Executive Director, Finserv
$130K - $180K *
Elevate your career by driving strategic growth in fintech. Lead enterprise sales, build relationships, and consult on security solutions. Shape market adoption with innovative AI-powered identity and...
1 month ago
Technical Project Manager - 0365 Workplace Collaboration
$90K - $130K *
Lead the charge in managing device-related projects by driving effective communication, data analysis, and stakeholder engagement, ensuring timely and successful project delivery in a dynamic technolo...
1 week ago
Enterprise Account Executive - West / PNW (Bay Area)
$120K - $160K *
Unlock potential by driving revenue growth through disciplined enterprise sales cycles, managing pipelines, and fostering partnerships. This role requires collaboration to enhance deal progression and...
4 weeks ago
Sub Product Line Project Manager (Remote)
$110K - $120K *
Oversee strategic planning and operational delivery for multiple programs while managing Agile methodologies and ensuring alignment with organizational goals, delivering high-quality solutions within...
2 days ago
Senior Director, Service Delivery - Account Management - Remote
$134K - $230K *
Lead strategic service delivery for Health Plan clients, driving operational excellence and client satisfaction. Foster multi-level client relationships, oversee team performance, and ensure contract...
2 weeks ago
Sales Engineer, Aerospace & Defense- Arizona
$120K - $135K *
Engineer impactful solutions as a Sales Engineer, engaging with aerospace and defense OEMs. Leverage technical expertise to drive customer satisfaction and foster long-term partnerships, while coordin...
2 weeks ago
$90K - $120K *
Lead the charge in strategic account management, driving growth by fostering relationships and partnerships, while collaborating with leadership to ensure success and maximize service delivery across...
3 weeks ago
Medical Device Account Executive - Minneapolis, MN
$90K *
Drive growth in healthcare solutions by generating leads and exceeding sales quotas. Collaborate with teams and customers while representing EnsoData’s innovative sleep technology in diverse markets a...
Reposted 2 days ago
$230K - $270K *
Unlock potential by leading enterprise sales initiatives through complex cycles, driving growth and strategic partnerships. Collaborate across teams to deliver innovative solutions to diverse stakehol...
2 weeks ago
$140K - $300K *
Join a team that's transforming ideas into real products by pioneering innovative solutions at the intersection of technology and business problem-solving. Shape early-stage startups with your experti...
2 weeks ago
Enterprise Account Executive - West / PNW (WA)
$100K - $150K *
Deliver scalable revenue by managing the sales cycle from pipeline generation to close, ensuring strong deal progression and accurate forecasting within a fast-paced, high-growth environment...
4 weeks ago
Senior Acquisition Analyst (EMSS)
$100K - $140K *
Unlock innovative SATCOM solutions for warfighters. Collaborate with diverse teams to deliver effective acquisition strategies, bridging operational needs with commercial capabilities in a dynamic mil...
1 week ago
Salesforce Quality Assurance Engineer (Remote)
$67K - $114K *
Help us ensure quality as a Salesforce QA Engineer, validating a crucial SaaS solution. You'll develop test plans, collaborate with stakeholders, and guarantee compliance with federal standards in a r...
2 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.