Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$250K - $275K *

Join our team as a Senior Solutions Architect, owning strategic technical solutions from discovery to implementation, mentoring peers, and driving client success through innovative architecture across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $188K *

Engineer and build scalable enterprise applications and cloud-native solutions in Microsoft Azure, leveraging modern engineering practices and DevSecOps principles to enhance application performance a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $300K *

Lead the charge in developing innovative full stack applications that integrate AI, architecting the end-to-end user journey while ensuring technical governance and scalable solutions in a security-co...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $150K *

Deliver impactful solutions by guiding partners through technical integration and implementation. Collaborate across functions to enhance onboarding experiences, ensuring mission-driven organizations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $163K *

Lead the charge in designing secure Azure environments, guiding teams through secure architecture, implementation, and governance. Collaborate with clients to ensure compliance and operational readine...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Empower projects by providing expert engineering and consulting services across sectors. Lead field investigations, assessments, and analyses while ensuring quality, compliance, and client communicati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$130K - $150K *

Accelerate your career by driving business growth in key accounts, focusing on solution sales and product expansion. Collaborate with cross-functional teams to achieve quarterly and annual sales objec...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$76K - $115K *

Drive partner engagement and activation initiatives to strengthen relationships, enhance communication, and foster motivation among North America partners in a dynamic SaaS environment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Empower healthcare transformation by optimizing Epic systems and driving innovative technical solutions. Collaborate with clients and teams to enhance workflows and achieve strategic goals in a suppor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $226K *

Unlock growth in the Architecture, Engineering, and Construction sectors by leading technical sales strategy and engaging customers to transform their business challenges into innovative Autodesk solu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$72K - $130K *

Join us to drive clinical quality enhancement initiatives, leveraging HEDIS and CMS Stars for optimal member care outcomes. Collaborate across teams to analyze data, develop insightful presentations...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$120K - $126K *

Grow and lead a dynamic SDR team to drive pipeline generation and sales excellence in a fast-paced cybersecurity environment. Utilize analytics and AI to optimize processes, ensuring high performance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $170K *

Drive technical pre-sales support by crafting tailored solutions for mid-size and enterprise clients. Collaborate with Account Executives to optimize client engagement and ensure alignment with techno...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Optimize client marketing transformation through Adobe solutions. Lead consultative sessions, develop data-driven strategies, and ensure seamless integration of marketing technology, delivering high-v...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$156K - $210K *

Transform your career in a dynamic leadership role, guiding engineering teams to deliver innovative software solutions, champion AI practices, and foster collaboration to drive operational excellence...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Transform cloud ecosystems by leading advanced AWS migration projects, delivering innovative solutions, and mentoring teams in a collaborative environment. Drive technical excellence and client succes...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $270K *

Shape the future of technology sales as you drive engagements with SLED accounts, forge executive relationships, and deliver compelling proposals to meet sales goals in a dynamic, fast-paced environme...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$200K - $270K *

Join a team that drives sales into SLED accounts by delivering innovative solutions, building executive relationships, and achieving quarterly goals while promoting leading security products...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Drive strategic sales initiatives within SLED accounts to enhance market reach, foster executive partnerships, and achieve ambitious quarterly goals, while promoting industry-leading solutions across...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$82K - $228K *

Unlock the potential of enterprise compute solutions by designing, implementing, and standardizing Kubernetes and hypervisor platforms for secure, multi-tenant private cloud environments that support...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $121K *

Join a team that's transforming complex data into actionable insights to drive strategic decision-making. Leverage your expertise to influence business strategy and enhance consumer experiences in a c...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $128K *

Manage complex incidents within a multi-cloud environment while enhancing security and optimizing AWS infrastructure. Collaborate with cross-functional teams to implement best practices, ensuring a se...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Drive the full sales cycle for SAP Business One solutions, focusing on new client acquisition, strategic networking, and pipeline management while collaborating with cross-functional teams to achieve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Manage key accounts to drive enterprise-wide deployments, fostering relationships, generating sales pipelines, and collaborating with teams to deliver impactful solutions and proposals...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Develop impactful relationships and drive strategic sales in SLED accounts, leveraging expertise to achieve sales goals and position the company as a leader in cybersecurity solutions...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.