Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$91K - $152K *

Elevate field operations and engineering for high-voltage GIS projects, ensuring compliance and quality in installation, maintenance, and team leadership. Drive successful project execution through ef...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $270K *

Shape the future of cloud engineering by leading a CCoE to enhance standards, drive cost efficiencies, and foster cross-team collaboration to support cloud adoption across a large engineering organiza...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $120K *

Take ownership of client relationships and drive sales growth by collaborating with stakeholders, executing the sales process, analyzing performance metrics, and developing new business opportunities...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Grow your career with a leading energy consulting firm by building strategic relationships, closing business opportunities, and driving regional expansion within the utility sector while collaborating...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $104K *

Join a team that's dedicated to enhancing healthcare operations by managing application workflows, ensuring compliance, and supporting key client relationships in a fast-paced environment. Your expert...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $175K *

Champion customer success by leading a high-performance team, driving innovation, and forging strong stakeholder partnerships to enhance business outcomes and operational efficiency...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$148K - $263K *

Contribute to transformative software solutions by leveraging your advanced skills in OneStream, driving system enhancements, and ensuring project success through meticulous development and collaborat...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Take ownership of strategic relationships with national insurance carriers. Navigate complex sales cycles, engage with C-suite executives, and drive revenue outcomes through consultative discovery and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$132K - $251K *

Elevate business processes by driving ERP implementation and transformation, focusing on Source to Pay activities, collaboration, and functionality to enhance operational success in a remote environme...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $135K *

Join a team dedicated to crafting winning proposals that reflect strong strategies and solutions. Leverage your expertise in federal IT solicitations and collaborative proposal management to drive suc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Build strong client relationships, ensuring satisfaction and account retention while coordinating cross-functional teams to resolve issues and identify business opportunities in the logistics and supp...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Join a team that's focused on delivering exceptional client relationships and maximizing growth through strategic account management and payment optimization solutions. Elevate customer success within...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $130K *

Accelerate your sales career by owning full-cycle sales for enterprise SaaS, managing multi-stakeholder deals, and collaborating with key teams to drive customer success in the construction tech field...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $195K *

Engineer cutting-edge PCIe solutions, enhancing hardware-software integration. Collaborate with cross-functional teams to maximize performance and reliability in high-speed, data-intensive environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$43K - $129K *

Shape the future of connectivity! Drive sales and forge relationships with small businesses, utilizing T-Mobile's innovative products. Expand your skills while exceeding sales targets in a fast-paced...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Shape the future of enterprise sales by closing impactful digital transformation deals. Collaborate with executive stakeholders to craft tailored solutions and exceed revenue targets while driving mea...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$224K - $271K *

Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Drive supplier onboarding and elevate content quality by leading a small, dedicated team while collaborating cross-functionally to enhance processes, support partner success, and ensure seamless platf...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$150K - $180K *

Drive growth as you engage C-suite stakeholders and manage complex deals for health systems. Shape the enterprise sales strategy at a pivotal stage, taking ownership of your territory while creating m...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Develop and optimize cutting-edge search experiences for eCommerce platforms. Collaborate with cross-functional teams to enhance search relevance and integrate AI/ML techniques, ensuring seamless user...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Shape the future of SAP Cloud transformations by leading architecture and driving client engagements. As a trusted advisor, influence C-suite decisions and showcase innovative solutions to enhance bus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock potential by cultivating long-lasting relationships with national clients while driving revenue growth. Lead a team to connect client needs with engineering expertise, ensuring project success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$104K - $130K *

Lead the charge in advancing the Automotive Sector product portfolio through strategic collaboration with distributors and customers, ensuring tailored solutions and impactful technical support to dri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $130K *

Drive strategic sales initiatives for large enterprise clients, coordinating business relationships and delivering Motorola’s full portfolio to enhance client operations and ensure satisfaction. Build...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.