Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Field Engineer / Supervisor - Service Engineering
$91K - $152K *
Elevate field operations and engineering for high-voltage GIS projects, ensuring compliance and quality in installation, maintenance, and team leadership. Drive successful project execution through ef...
2 weeks ago
$90K - $120K *
Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...
Reposted 3 days ago
Sr. Manager, Cloud Center of Excellence & Systems Engineering
$200K - $270K *
Shape the future of cloud engineering by leading a CCoE to enhance standards, drive cost efficiencies, and foster cross-team collaboration to support cloud adoption across a large engineering organiza...
3 weeks ago
$80K - $120K *
Take ownership of client relationships and drive sales growth by collaborating with stakeholders, executing the sales process, analyzing performance metrics, and developing new business opportunities...
1 week ago
Sr. Business Development Manager
$90K - $130K *
Grow your career with a leading energy consulting firm by building strategic relationships, closing business opportunities, and driving regional expansion within the utility sector while collaborating...
5 days ago
Epic Certified Professional Billing Claims Analyst 5944596
$93K - $104K *
Join a team that's dedicated to enhancing healthcare operations by managing application workflows, ensuring compliance, and supporting key client relationships in a fast-paced environment. Your expert...
1 month ago
$135K - $175K *
Champion customer success by leading a high-performance team, driving innovation, and forging strong stakeholder partnerships to enhance business outcomes and operational efficiency...
1 week ago
$148K - $263K *
Contribute to transformative software solutions by leveraging your advanced skills in OneStream, driving system enhancements, and ensuring project success through meticulous development and collaborat...
1 month ago
Sr. Key Account Executive- (P&C SaaS Solutions)
$150K - $180K *
Take ownership of strategic relationships with national insurance carriers. Navigate complex sales cycles, engage with C-suite executives, and drive revenue outcomes through consultative discovery and...
2 weeks ago
Sr Manager SAP Source to Pay Business Analyst (Remote)
$132K - $251K *
Elevate business processes by driving ERP implementation and transformation, focusing on Source to Pay activities, collaboration, and functionality to enhance operational success in a remote environme...
Reposted 6 days ago
$120K - $135K *
Join a team dedicated to crafting winning proposals that reflect strong strategies and solutions. Leverage your expertise in federal IT solicitations and collaborative proposal management to drive suc...
2 weeks ago
Customer Success Manager(Remote)
$80K - $120K *
Build strong client relationships, ensuring satisfaction and account retention while coordinating cross-functional teams to resolve issues and identify business opportunities in the logistics and supp...
1 month ago
Principal Customer Success Manager
$120K - $150K *
Join a team that's focused on delivering exceptional client relationships and maximizing growth through strategic account management and payment optimization solutions. Elevate customer success within...
6 days ago
$90K - $130K *
Accelerate your sales career by owning full-cycle sales for enterprise SaaS, managing multi-stakeholder deals, and collaborating with key teams to drive customer success in the construction tech field...
1 week ago
PCIe Senior/Lead Software Engineer
$120K - $195K *
Engineer cutting-edge PCIe solutions, enhancing hardware-software integration. Collaborate with cross-functional teams to maximize performance and reliability in high-speed, data-intensive environment...
2 days ago
Account Executive, Business Team Sales-Arkansas
$43K - $129K *
Shape the future of connectivity! Drive sales and forge relationships with small businesses, utilizing T-Mobile's innovative products. Expand your skills while exceeding sales targets in a fast-paced...
Reposted 3 days ago
$80K - $120K *
Shape the future of enterprise sales by closing impactful digital transformation deals. Collaborate with executive stakeholders to craft tailored solutions and exceed revenue targets while driving mea...
Reposted 4 days ago
Senior Full Stack Engineer, Support Engineering
$224K - $271K *
Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment...
Reposted 2 weeks ago
$70K - $95K *
Drive supplier onboarding and elevate content quality by leading a small, dedicated team while collaborating cross-functionally to enhance processes, support partner success, and ensure seamless platf...
4 weeks ago
$150K - $180K *
Drive growth as you engage C-suite stakeholders and manage complex deals for health systems. Shape the enterprise sales strategy at a pivotal stage, taking ownership of your territory while creating m...
2 weeks ago
eCommerce Search Staff Engineer Consultant
$120K - $150K *
Develop and optimize cutting-edge search experiences for eCommerce platforms. Collaborate with cross-functional teams to enhance search relevance and integrate AI/ML techniques, ensuring seamless user...
Reposted 1 week ago
Principal Engineer - SAP Cloud Solution Architect
$120K - $160K *
Shape the future of SAP Cloud transformations by leading architecture and driving client engagements. As a trusted advisor, influence C-suite decisions and showcase innovative solutions to enhance bus...
2 weeks ago
Senior National Account Manager
$100K - $130K *
Unlock potential by cultivating long-lasting relationships with national clients while driving revenue growth. Lead a team to connect client needs with engineering expertise, ensuring project success...
2 weeks ago
Field Application Engineer - Remote
$104K - $130K *
Lead the charge in advancing the Automotive Sector product portfolio through strategic collaboration with distributors and customers, ensuring tailored solutions and impactful technical support to dri...
3 weeks ago
Sr. Strategic Enterprise Account Manager
$120K - $130K *
Drive strategic sales initiatives for large enterprise clients, coordinating business relationships and delivering Motorola’s full portfolio to enhance client operations and ensure satisfaction. Build...
Today
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.